Planon
Planon provides an integrated real estate and facility management software platform to help you optimize workplace performance, reduce building costs, and enhance the overall occupant experience.
TOPdesk
TOPdesk is a modular service management platform that helps you streamline IT, facilities, and HR workflows through a centralized self-service portal and automated ticketing system.
Quick Comparison
| Feature | Planon | TOPdesk |
|---|---|---|
| Website | planonsoftware.com | topdesk.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✓ 30 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1982 | 1993 |
| Headquarters | Nijmegen, Netherlands | Delft, Netherlands |
Overview
Planon
Planon is an integrated workplace management system (IWMS) that helps you streamline every aspect of your building operations and real estate portfolio. You can manage maintenance schedules, track energy consumption, and optimize space utilization from a single, centralized platform. Whether you are overseeing a single office or a global portfolio, the software provides the data you need to make smarter decisions about your physical assets.
You can simplify complex processes like lease accounting, reactive maintenance, and visitor management through automated workflows. The platform is designed for mid-market and enterprise organizations across industries like education, healthcare, and corporate real estate. By connecting your people, processes, and building data, you can create a more sustainable and productive environment for your employees and tenants.
TOPdesk
TOPdesk is a versatile service management platform designed to help you bring order to your organization's internal requests. Whether you are managing IT tickets, facility maintenance, or HR inquiries, you can handle everything from a single, unified interface. The software focuses on simplifying communication between departments and employees, ensuring that no request falls through the cracks.
You can empower your team with a user-friendly self-service portal where colleagues find answers to common questions independently. This reduces the repetitive workload on your service desk agents, allowing them to focus on more complex tasks. The platform is highly modular, meaning you only pay for the specific features you need, making it a flexible choice for mid-sized to large organizations across various industries.
Overview
Planon Features
- Asset & Maintenance Management Track your physical assets and automate preventive maintenance schedules to extend equipment life and reduce emergency repair costs.
- Space & Workplace Management Monitor room occupancy and desk usage in real-time so you can right-size your office footprint and improve employee comfort.
- Real Estate Management Manage your entire lease portfolio and stay compliant with international accounting standards like IFRS 16 and ASC 842 automatically.
- Sustainability Management Measure your carbon footprint and track energy consumption across buildings to meet environmental goals and lower utility expenses.
- Service Management Streamline your help desk and service requests by allowing occupants to report issues directly through a mobile-friendly interface.
- Mobile Field Services Equip your maintenance technicians with mobile tools to receive work orders, update status, and log hours while on-site.
TOPdesk Features
- Self-Service Portal. Create a branded knowledge base where your customers can find answers and log their own requests 24/7.
- Incident Management. Register and track all incoming tickets in one place to ensure your team meets every service level agreement.
- Asset Management. Keep a detailed overview of your hardware, software, and furniture to track ownership and maintenance history easily.
- Change Management. Plan and execute complex organizational changes with clear workflows to minimize risks and keep stakeholders informed.
- Resource Planning. Visualize your team's availability on a shared calendar to assign tasks effectively and prevent staff burnout.
- Automated Workflows. Set up automatic triggers for recurring tasks and notifications to keep your service processes moving without manual intervention.
Pricing Comparison
Planon Pricing
TOPdesk Pricing
Pros & Cons
Planon
Pros
- Highly configurable platform adapts to complex organizational workflows
- Comprehensive reporting tools provide deep insights into building performance
- Strong compliance features for global lease accounting standards
- Centralized database eliminates silos between different department teams
Cons
- Significant time investment required for initial system configuration
- Steep learning curve for administrators and power users
- User interface can feel overwhelming due to high functionality
TOPdesk
Pros
- Highly flexible modular system fits many departments
- Clean and intuitive interface for end-users
- Excellent customer support and implementation guidance
- Strong knowledge base capabilities reduce ticket volume
Cons
- Initial configuration requires significant time investment
- Reporting engine has a steep learning curve
- Mobile app functionality is more limited than desktop