Splunk On-Call
Splunk On-Call is an incident response software that aligns log data with on-call scheduling to help your DevOps teams collaborate, troubleshoot, and resolve critical service outages faster.
Veoci
Veoci is a flexible crisis management and emergency response software that helps you digitize plans, automate workflows, and coordinate real-time communication during critical incidents and daily operations.
Quick Comparison
| Feature | Splunk On-Call | Veoci |
|---|---|---|
| Website | splunk.com | veoci.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $5/month | Custom Pricing |
| FREE Trial | ✓ 14 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2012 | 2011 |
| Headquarters | Boulder, USA | New Haven, USA |
Overview
Splunk On-Call
Splunk On-Call, formerly known as VictorOps, is a purpose-built incident management platform designed to make on-call rotations less painful for your engineering teams. You can automate the entire incident lifecycle by routing alerts from your monitoring tools directly to the right person at the right time. By centralizing your alert data, the platform ensures that your team has the full context needed to diagnose problems without switching between multiple tabs or tools during a crisis.
You can manage complex on-call schedules, set up automated escalation policies, and use native mobile apps to respond to incidents from anywhere. The software focuses on reducing your Mean Time to Resolution (MTTR) by providing a collaborative timeline where your team can chat, share snippets, and track remediation steps in real-time. It is particularly effective for DevOps and SRE teams in mid-market to enterprise organizations who need to maintain high service availability.
Veoci
Veoci is a highly adaptable platform designed to help you manage emergencies, business continuity, and daily operations from a single digital command center. Instead of relying on static paper plans or fragmented email chains, you can digitize your entire response strategy into actionable workflows. You can launch pre-defined incident dashboards, track resources in real-time, and maintain a chronological log of all actions taken during a crisis.
The platform serves a wide range of industries including aviation, healthcare, higher education, and government agencies. You can use it to automate routine safety checks or scale up instantly to manage large-scale disasters. By centralizing communication and data, you ensure that every stakeholder has the most current information to make critical decisions quickly and accurately.
Overview
Splunk On-Call Features
- Automated Escalation Set up custom rules to ensure critical alerts automatically find the right engineer based on your live on-call schedules.
- Incident Timeline View a unified stream of monitoring data and team chat to understand exactly what happened and when.
- Mobile Incident Management Acknowledge, resolve, and reroute incidents directly from your phone using native iOS and Android applications.
- Transmogrifier Attach runbooks, graphs, and automated notes to incoming alerts so you have instant context for every page.
- On-Call Scheduling Create and manage fair rotations with drag-and-drop shifts and easy overrides for vacations or sick leave.
- Reporting and Analytics Track your MTTR and alert volume trends to identify burnout risks and improve your system reliability.
Veoci Features
- Digital Control Rooms. Create virtual command centers where you can share updates, assign tasks, and monitor live feeds with your entire response team.
- Form & Workflow Builder. Design custom digital forms to collect field data and trigger automatic notifications based on specific data inputs or status changes.
- Real-Time Chat. Communicate instantly with your team through secure, time-stamped chat rooms that automatically generate a permanent record for after-action reporting.
- GIS & Mapping. Visualize your assets, personnel, and incident locations on interactive maps to gain immediate situational awareness during a developing event.
- Mass Notifications. Send urgent alerts via SMS, email, and voice calls to thousands of people simultaneously to ensure everyone stays safe and informed.
- Resource Tracking. Manage your inventory and personnel deployments visually so you always know exactly what equipment is available and where it is located.
Pricing Comparison
Splunk On-Call Pricing
- On-call scheduling
- Email and SMS notifications
- Mobile app access
- Basic integrations
- Incident history
- Everything in Starter, plus:
- Unlimited integrations
- The Transmogrifier tool
- Advanced reporting
- Post-incident reviews
- Stakeholder notifications
Veoci Pricing
Pros & Cons
Splunk On-Call
Pros
- Highly flexible on-call scheduling and rotation management
- Excellent mobile app for managing alerts remotely
- Seamless integration with the broader Splunk ecosystem
- Transmogrifier feature provides great context for alerts
Cons
- Initial configuration can be complex for new users
- User interface feels dated compared to some competitors
- Pricing can become significant for very large teams
Veoci
Pros
- Highly customizable to match any existing organizational workflow
- Excellent mobile app functionality for field responders
- Consolidates multiple legacy tools into one central platform
- Strong automated audit trails for regulatory compliance
Cons
- Initial configuration requires significant time and effort
- Steep learning curve for administrators building complex workflows
- User interface can feel cluttered during high-intensity events