GoTo Connect
GoTo Connect is an all-in-one communications software that integrates business phone systems, video conferencing, and text messaging into a single cloud-based platform to streamline your team collaboration.
VirtualPBX
VirtualPBX provides a flexible cloud-based phone system that helps you manage business communications through professional calling features, automated routing, and integrated video conferencing tools for remote and office teams.
Quick Comparison
| Feature | GoTo Connect | VirtualPBX |
|---|---|---|
| Website | gotoconnect.com | virtualpbx.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $27/month | $9/month |
| FREE Trial | ✓ 14 days free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2003 | 1997 |
| Headquarters | Boston, USA | San Jose, USA |
Overview
GoTo Connect
GoTo Connect provides you with a unified communication system that replaces fragmented tools with one simple interface. You can manage your business phone calls, host high-definition video meetings, and send professional text messages from your computer or mobile device. It eliminates the need for expensive hardware and complex on-site maintenance by moving your entire phone system to the cloud.
You can easily set up custom call routing, automated attendants, and shared team lines to ensure you never miss a customer inquiry. The platform scales effortlessly as your business grows, making it a reliable choice for small offices and distributed enterprises alike. By centralizing your communications, you reduce administrative overhead and give your team the flexibility to work from anywhere with an internet connection.
VirtualPBX
VirtualPBX is a cloud-based communication platform designed to unify your business calls, texts, and video meetings in one place. You can manage your entire phone system from a web browser or mobile app, eliminating the need for expensive hardware. It allows you to set up professional greetings, route calls to the right departments automatically, and keep your personal number private while using your business caller ID.
The platform scales easily whether you are a solo entrepreneur or managing a growing department. You can take advantage of advanced features like call recording, ring groups, and visual voicemail to ensure you never miss a lead. By moving your communications to the cloud, you gain the flexibility to work from anywhere while maintaining a professional presence for your customers.
Overview
GoTo Connect Features
- Cloud Phone System Make and receive crystal-clear business calls from any device using your professional business number.
- Visual Dial Plan Editor Map out your call routing with a simple drag-and-drop interface to ensure callers reach the right person.
- Video Conferencing Launch instant HD video meetings with up to 250 participants and share your screen with one click.
- Business Texting Send and receive SMS messages using your business identity to keep your personal mobile number private.
- Virtual Fax Send and receive faxes digitally through your email or the GoTo app without needing a physical machine.
- Mobile and Desktop Apps Switch between your desk phone, laptop, and smartphone instantly while staying connected to your team.
VirtualPBX Features
- Auto-Attendant. Create professional automated greetings that direct your callers to the right person or department without a manual operator.
- ACD Queues. Manage high call volumes efficiently by placing callers in a queue until your next available agent can assist them.
- Video Conferencing. Host face-to-face meetings with your team or clients directly through your browser with built-in screen sharing capabilities.
- Business SMS. Send and receive text messages using your business phone number to stay connected with customers on their preferred channel.
- Dynamic Call Routing. Set specific rules to forward calls to your mobile, desk phone, or home office based on your daily schedule.
- Call Recording. Keep track of important conversations and improve service quality by reviewing recorded calls directly from your dashboard.
Pricing Comparison
GoTo Connect Pricing
- 1 local or toll-free number
- Unlimited extensions
- Basic call routing
- Video meetings (up to 4 people)
- Mobile and desktop apps
- Everything in Basic, plus:
- Unlimited local calling
- International calling to 50+ countries
- Video meetings (up to 250 people)
- Recorded greetings and music on hold
- Real-time call analytics
VirtualPBX Pricing
- Auto-Attendant
- Mobile & Desktop Apps
- Business SMS
- Ring Groups
- Visual Voicemail
- 1,000 Toll-Free/Local Minutes
- Everything in Starter, plus:
- Call Recording
- Video Conferencing
- CRM Integrations
- Priority Support
- Unlimited Minutes
Pros & Cons
GoTo Connect
Pros
- Extremely easy to set up and configure
- Excellent call quality and system reliability
- Visual dial plan editor simplifies complex routing
- Responsive customer support for technical issues
- Seamless transition between mobile and desktop apps
Cons
- Admin portal can feel slightly dated
- Reporting features could be more granular
- Occasional lag during very large video meetings
VirtualPBX
Pros
- Reliable call quality even on mobile data
- Intuitive web dashboard for managing user settings
- Excellent customer support with fast response times
- Flexible configuration options for complex call routing
Cons
- Initial setup can be complex for beginners
- Mobile app occasionally requires manual refreshing
- Advanced reporting features limited on basic plans