Ooma
Ooma provides cloud-based communications solutions including VoIP phone services, smart security systems, and internet connectivity for both residential users and businesses of all sizes.
VirtualPBX
VirtualPBX provides a flexible cloud-based phone system that helps you manage business communications through professional calling features, automated routing, and integrated video conferencing tools for remote and office teams.
Quick Comparison
| Feature | Ooma | VirtualPBX |
|---|---|---|
| Website | ooma.com | virtualpbx.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $19.95/month | $9/month |
| FREE Trial | ✘ No free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2003 | 1997 |
| Headquarters | Sunnyvale, USA | San Jose, USA |
Overview
Ooma
Ooma provides a flexible cloud-based communication platform that keeps you connected whether you are at your desk or on the move. You can manage your business calls, virtual meetings, and team messaging through a single interface that works across desk phones, mobile apps, and computers. It eliminates the need for complex hardware installations by using your existing internet connection to deliver high-definition voice quality and advanced call management features.
You can easily scale your system as your team grows, adding new extensions or phone numbers in minutes through an intuitive online portal. The platform solves the problem of missed opportunities by offering automated receptionists and ring groups that ensure your customers always reach the right person. Whether you are a solo entrepreneur or managing a large enterprise, you get access to enterprise-grade communication tools without the typical enterprise price tag.
VirtualPBX
VirtualPBX is a cloud-based communication platform designed to unify your business calls, texts, and video meetings in one place. You can manage your entire phone system from a web browser or mobile app, eliminating the need for expensive hardware. It allows you to set up professional greetings, route calls to the right departments automatically, and keep your personal number private while using your business caller ID.
The platform scales easily whether you are a solo entrepreneur or managing a growing department. You can take advantage of advanced features like call recording, ring groups, and visual voicemail to ensure you never miss a lead. By moving your communications to the cloud, you gain the flexibility to work from anywhere while maintaining a professional presence for your customers.
Overview
Ooma Features
- Virtual Receptionist Create a professional first impression by automatically greeting callers and directing them to the right department or extension.
- Mobile App Take your office extension anywhere so you can make and receive business calls on your smartphone without using your personal number.
- Ring Groups Ensure every customer call is answered by ringing multiple phones simultaneously, such as your entire sales or support team.
- Digital Faxing Send and receive faxes directly from your computer or mobile device, eliminating the need for a physical fax machine.
- Video Conferencing Host face-to-face virtual meetings with screen sharing and collaborative tools to keep your remote team perfectly synced.
- Call Recording Record important conversations automatically or on-demand so you can review details later or use them for staff training.
VirtualPBX Features
- Auto-Attendant. Create professional automated greetings that direct your callers to the right person or department without a manual operator.
- ACD Queues. Manage high call volumes efficiently by placing callers in a queue until your next available agent can assist them.
- Video Conferencing. Host face-to-face meetings with your team or clients directly through your browser with built-in screen sharing capabilities.
- Business SMS. Send and receive text messages using your business phone number to stay connected with customers on their preferred channel.
- Dynamic Call Routing. Set specific rules to forward calls to your mobile, desk phone, or home office based on your daily schedule.
- Call Recording. Keep track of important conversations and improve service quality by reviewing recorded calls directly from your dashboard.
Pricing Comparison
Ooma Pricing
- Mobile app for iOS and Android
- Virtual Receptionist
- Ring Groups
- Music on hold
- Unlimited calling in US/Canada
- Keep your existing number
- Everything in Essentials, plus:
- Ooma Office desktop app
- Video conferencing
- Call recording
- Enhanced call blocking
- Voicemail transcription
VirtualPBX Pricing
- Auto-Attendant
- Mobile & Desktop Apps
- Business SMS
- Ring Groups
- Visual Voicemail
- 1,000 Toll-Free/Local Minutes
- Everything in Starter, plus:
- Call Recording
- Video Conferencing
- CRM Integrations
- Priority Support
- Unlimited Minutes
Pros & Cons
Ooma
Pros
- Crystal clear voice quality even on standard internet
- Very easy setup process for non-technical users
- Mobile app allows seamless remote work transitions
- Significant cost savings compared to traditional landlines
Cons
- Hardware shipping fees apply for physical phones
- Advanced features require higher-tier paid subscriptions
- International calling rates vary by destination country
VirtualPBX
Pros
- Reliable call quality even on mobile data
- Intuitive web dashboard for managing user settings
- Excellent customer support with fast response times
- Flexible configuration options for complex call routing
Cons
- Initial setup can be complex for beginners
- Mobile app occasionally requires manual refreshing
- Advanced reporting features limited on basic plans