GoLinks
GoLinks is an enterprise link management platform that transforms long, complex URLs into easy-to-remember short links called go-links to help your team access and share information instantly.
Whatfix
Whatfix is a digital adoption platform that helps you simplify software experiences by providing real-time, interactive guidance and automated support directly within your enterprise applications and websites.
Quick Comparison
| Feature | GoLinks | Whatfix |
|---|---|---|
| Website | golinks.io | whatfix.com |
| Pricing Model | Freemium | Custom |
| Starting Price | Free | Custom Pricing |
| FREE Trial | ✓ 14 days free trial | ✓ 0 days free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2016 | 2014 |
| Headquarters | San Jose, USA | San Jose, USA |
Overview
GoLinks
GoLinks helps you and your team find and share internal information faster by replacing long, messy URLs with simple, human-readable short links. Instead of digging through bookmarks or chat history for a specific dashboard or document, you can simply type 'go/dashboard' into your browser to get there instantly. It eliminates the friction of searching for resources across fragmented tools like Jira, Google Drive, and Salesforce.
You can create and manage these short links through a centralized dashboard, ensuring everyone in your organization uses the same naming conventions for important assets. The platform is designed for teams of all sizes, from fast-growing startups to large enterprises, who want to reduce time wasted on repetitive searching. By turning your company's collective knowledge into a searchable, intuitive directory, you improve onboarding and daily productivity across every department.
Whatfix
Whatfix helps you overcome software complexity by layering interactive guides directly on top of your existing applications. Instead of toggling between tabs or reading long manuals, you get step-by-step instructions that lead you through tasks in real-time. This approach ensures your team masters new tools quickly and reduces the burden on your support desk by answering questions before they are even asked.
You can create personalized onboarding flows, deploy in-app announcements, and provide a self-service knowledge base that follows users wherever they go. The platform works across web, desktop, and mobile applications, making it a versatile choice for organizations looking to improve employee productivity or enhance customer self-service. By analyzing user behavior, you can identify exactly where people get stuck and deploy targeted fixes instantly.
Overview
GoLinks Features
- Intuitive Go-Links Create short, memorable aliases like 'go/roadmap' for any URL so you can access resources instantly without searching.
- Browser Extension Type your go-links directly into your browser's address bar to redirect to your destination in a single keystroke.
- Variable Go-Links Use dynamic parameters to jump directly to specific records, like typing 'go/jira/123' to open a specific ticket.
- Centralized Dashboard Manage, edit, and track all your company's short links from one visual interface to keep resources organized.
- Usage Analytics Track which links are most popular and identify broken resources to understand how your team accesses information.
- Omnichannel Search Find the right links quickly using a dedicated search bar that works across your browser and mobile devices.
Whatfix Features
- Interactive Walkthroughs. Guide your users through complex tasks with step-by-step on-screen instructions that react to their specific actions.
- Self-Service Support. Provide a searchable help menu inside your app so you can find answers without leaving your current screen.
- Smart Content Aggregation. Pull your existing help docs, videos, and PDFs into one central in-app location for instant access.
- Task Lists. Create structured onboarding checklists for your new hires so they know exactly what to complete next.
- User Analytics. Track how people interact with your software to see where they struggle and how your guides perform.
- No-Code Content Creator. Build and update your guidance content using a simple browser extension without writing a single line of code.
Pricing Comparison
GoLinks Pricing
- Up to 5 users
- Up to 10 go-links
- Browser extensions
- Mobile app access
- Community support
- Everything in Free, plus:
- Unlimited go-links
- Unlimited users
- Variable go-links
- Standard support
- Basic analytics
Whatfix Pricing
Pros & Cons
GoLinks
Pros
- Drastically reduces time spent searching for internal documents
- Simplifies onboarding by providing easy-to-remember resource names
- Integrates smoothly into existing browser workflows
- Easy to set up and use within minutes
Cons
- Requires a browser extension for the best experience
- Free version is very limited for growing teams
- Occasional redirect delays depending on network speed
Whatfix
Pros
- Easy to create content without needing technical coding skills
- Excellent customer success team provides proactive implementation support
- Highly customizable UI matches your brand's look and feel
- Works across multiple applications for a unified user experience
Cons
- Initial setup requires significant time for complex workflows
- Analytics dashboard can feel overwhelming for first-time users
- Browser extension updates occasionally require manual troubleshooting