1E is a digital employee experience platform that helps you monitor, manage, and remediate issues across your entire enterprise endpoint estate in real-time to improve productivity.
Lakeside SysTrack
Lakeside SysTrack is a comprehensive digital employee experience platform that gathers distributed endpoint data to help IT teams monitor, troubleshoot, and optimize health across your entire enterprise computing environment.
Quick Comparison
| Feature | 1E | Lakeside SysTrack |
|---|---|---|
| Website | 1e.com | lakesidesoftware.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1997 | 1997 |
| Headquarters | London, UK | Boston, USA |
Overview
1E
1E provides a comprehensive digital employee experience platform designed to help you manage and secure your remote, hybrid, or office-based workforce. You can gain instant visibility into every endpoint, allowing you to identify performance bottlenecks and security vulnerabilities before they impact your team. The platform focuses on reducing IT tickets by automating the discovery and fix of common device issues without requiring manual intervention from your support staff.
You can measure sentiment through targeted micro-surveys to understand how employees actually feel about their technology. By combining these subjective insights with hard technical data, you can prioritize the fixes that matter most to your organization. It is built for large-scale enterprises that need to maintain high levels of productivity and security across thousands of diverse devices and locations.
Lakeside SysTrack
Lakeside SysTrack gives you complete visibility into your digital workplace by capturing data directly from the endpoint. Instead of guessing why systems are slow, you can see exactly how hardware, software, and network performance impact your team's productivity. It collects thousands of data points every few seconds, allowing you to identify the root cause of issues before they lead to help desk tickets.
You can use the platform to right-size your hardware investments, manage software licenses effectively, and support remote workforces with proactive monitoring. Whether you are migrating to the cloud or optimizing virtual desktops, it provides the actionable insights needed to improve the digital experience for every employee. The software scales to support hundreds of thousands of endpoints, making it a fit for complex global enterprises.
Overview
1E Features
- Real-time Remediation Fix endpoint issues across your entire network in seconds using a library of thousands of automated instruction scripts.
- Experience Monitoring Track hardware health, application stability, and system performance to identify exactly where your digital experience is failing.
- Sentiment Analysis Deploy non-intrusive micro-surveys to your employees to gather qualitative feedback on their daily digital work experience.
- Patch Management Automate the deployment of critical software updates and security patches without disrupting your employees' workday or productivity.
- App Usage Insights Identify unused or underutilized software licenses so you can reclaim costs and optimize your IT budget effectively.
- Self-Service Portal Empower your employees to resolve common IT issues themselves through an intuitive interface, reducing the volume of support tickets.
Lakeside SysTrack Features
- Endpoint Telemetry. Collect thousands of data points from every device to understand the real-time health of your digital environment.
- Proactive Support. Identify and resolve system anomalies automatically before your employees even notice a dip in their performance.
- Root Cause Analysis. Drill down into specific system behaviors to find exactly what triggered a crash or slowdown in seconds.
- Sentiment Tracking. Combine technical metrics with employee feedback surveys to get a full picture of the digital experience.
- Right-Sizing Reports. Analyze actual resource usage so you can stop over-provisioning hardware and save on unnecessary licensing costs.
- Executive Dashboards. View high-level experience scores to track how IT initiatives are improving overall company productivity and satisfaction.
Pricing Comparison
1E Pricing
Lakeside SysTrack Pricing
Pros & Cons
1E
Pros
- Extremely fast execution of scripts across thousands of endpoints
- Significant reduction in manual IT support ticket volume
- Deep visibility into remote worker device performance
- Effective software license reclamation saves significant budget
- Powerful automation capabilities for complex enterprise environments
Cons
- Initial configuration requires significant technical expertise
- Learning curve for creating custom automation scripts
- Documentation can be dense for new administrators
- Pricing is geared toward large enterprise budgets
Lakeside SysTrack
Pros
- Extremely deep data collection capabilities at the endpoint
- Excellent visibility into virtual desktop infrastructure performance
- Helps significantly reduce help desk ticket volume
- Powerful reporting for hardware refresh planning
Cons
- Significant learning curve due to data complexity
- Initial configuration requires dedicated time and expertise
- Interface can feel overwhelming for novice users