Chanty Review: Simplify Remote Team Tasks & Secure Communication

Chat chaos slowing your team down?

If you’re trying to cut through scattered messages, lost files, and missed updates, picking the right communication tool isn’t easy—or optional.

The truth is, most options just leave you dealing with constant message overload and lost information that make your day more stressful.

Chanty takes a focused approach, connecting your conversations, tasks, and files in one simple hub so you spend less time searching and more time actually collaborating. Their unlimited searchable history, built-in task manager, and Teambook aim to untangle real problems—not just add another inbox.

In this review, I’ll show you how Chanty helps you organize work conversations and why it stands out if you’re frustrated with cluttered chat apps.

Inside this Chanty review, you’ll get a breakdown of features, pricing, pros and cons, and how Chanty compares to popular alternatives to help you make the right call.

You’ll leave with the features you need to evaluate Chanty with total confidence.

Let’s dive into the analysis.

Chanty Overview

Chanty has been on a mission to simplify team productivity since its 2017 founding. Headquartered in New York, they build their communication software with a refreshingly human-centric focus.

What I find most interesting is their focus on humanizing processes for smaller teams. They aren’t an enterprise behemoth; instead, they serve businesses that find giants like Slack or Teams too complex and costly for their needs.

You’ll notice through this Chanty review they prioritize organic product growth. Recent updates consistently enhance their built-in AI suggestions and task management, improving the core tool.

Unlike competitors, Chanty provides unlimited searchable message history on all plans, including its free tier. It feels built by people who understand the frustration of hitting a paywall just to access your own critical data.

From my research, they work well for marketing agencies, startups, and agile teams needing a central hub for conversations and tasks without a complicated, expensive setup.

It’s clear their strategy centers on being the most accessible, integrated platform for your business. By bundling chat, tasks, and video calls, they help you consolidate software and simplify your team’s daily workflow.

Now, let’s examine their core capabilities.

Chanty Features

Constantly juggling multiple communication apps?

Chanty features actually simplify team collaboration, bringing everything into one centralized hub. Here are the five main Chanty features that make your workday smoother.

1. Team Messaging

Tired of chaotic group chats and lost information?

Unorganized communication can lead to missed messages and wasted time searching for context. This often fragments team discussions.

Chanty’s Team Messaging offers unlimited public and private chats with threaded conversations to keep discussions focused. From my testing, the unlimited searchable message history is a huge win, ensuring you never lose track of past decisions or files.

This means your team can communicate efficiently and always have access to vital information, reducing confusion.

2. Teambook

Is important shared knowledge getting lost in your chats?

Scattered files and links across different platforms make it hard to find crucial team resources. This creates unnecessary delays.

The Teambook acts as a central repository, organizing all conversations, tasks, files, links, and pinned messages. What I love about this feature is how it consolidates all shared knowledge in one easily accessible place.

The result is your team gets a single source of truth for all project-related assets, saving valuable search time.

3. Task Management

Are tasks slipping through the cracks without clear ownership?

Switching between a messenger and a separate task manager can disrupt your flow. This often leads to overlooked assignments.

Chanty’s integrated Task Management allows you to convert any message into a task with a single click, assigning it and setting due dates. This feature offers a visual Kanban board view for easy tracking of tasks and subtasks, which is super convenient.

So as a team leader, you can streamline your workflow and ensure accountability without leaving the communication platform.

4. Audio and Video Calls

Struggling with unreliable voice or video calls for team meetings?

Poor call quality or needing external apps for calls can interrupt collaboration. This makes remote interactions frustrating.

Chanty supports unlimited one-on-one and group audio/video calls directly within the platform. Here’s what I found: the call quality is generally excellent, making virtual meetings feel more personal and productive.

This means you can have seamless face-to-face discussions with your team, even when everyone is working remotely.

5. Integrations

Are you limited by the tools your communication platform connects with?

Fewer integration options can force your team to jump between apps. This reduces efficiency and complicates workflows.

Chanty integrates with popular third-party applications like Trello, Google Drive, and Jira. While some competitors boast more, this feature still provides essential connections for productivity.

This allows you to connect Chanty with your existing tech stack, creating a more cohesive and productive work environment.

You’ll appreciate how these Chanty features work together to create a cohesive communication and collaboration hub, rather than just a simple chat app.

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Chanty Pricing

How much will Chanty really cost you?

Chanty pricing offers a clear structure with a generous free plan and straightforward paid tiers, making it easy for you to understand and budget for your team’s communication needs.

Plan	Price & Features
Free Plan	$0 • Up to 5 team members • Unlimited public/private chats • Unlimited searchable message history • Unlimited one-on-one audio/video calls • 20GB total file storage per team
Business Plan	$3/user/month (billed annually) or $4/user/month (billed monthly) • Unlimited team members • Unlimited group audio/video calls • Unlimited screen sharing • 20GB secure file storage per user • Customizable roles & permissions
Enterprise Plan	Custom pricing – contact sales • All Business features • White labeling & embedding • Directory sync, SAML & SSO • Advanced permissions & analytics • US, EU & APAC data residency

1. Value Assessment

Great value for your budget.

From my cost analysis, Chanty’s Business plan offers comprehensive features like unlimited group calls and screen sharing at a highly competitive rate. What impressed me about their pricing approach is how it scales naturally with your team size, avoiding oversized plans.

This means your monthly costs stay predictable as you grow, with clear upgrade paths when your team expands.

2. Trial/Demo Options

Try before you commit.

Chanty does not offer a traditional free trial for its premium features, but its robust Free plan allows you to test core functionalities thoroughly. What I found regarding pricing is that the Free plan provides excellent basic access to see if it fits your team’s communication style.

This lets you evaluate the user experience before committing to full pricing, reducing potential software missteps.

3. Plan Comparison

Choose your ideal fit.

The Free plan is perfect for small teams under five, offering essential communication tools and searchable history. For growing businesses, the Business plan unlocks critical collaboration features like group video calls. What makes their pricing different is how the Enterprise tier adds advanced compliance and security for larger organizations.

This helps you match pricing to actual usage requirements, ensuring your budget gets optimal value.

My Take: Chanty’s pricing strategy is highly competitive, offering strong value, especially for small to mid-sized teams, with a clear path to enterprise solutions.

The overall Chanty pricing reflects transparent, scalable value for team communication.

Chanty Reviews

What do real customers actually think?

I’ve dived deep into Chanty reviews to analyze real user experiences, providing balanced insights into what customers truly think about this communication software.

1. Overall User Satisfaction

Users seem quite content here.

From my review analysis, Chanty generally garners positive feedback, with users often praising its straightforward nature. What I found in user feedback is that many appreciate its user-friendly approach, especially those seeking simplicity over overwhelming features.

This indicates you can expect a generally positive experience with this tool.

2. Common Praise Points

Simplicity consistently delights users.

Users frequently highlight Chanty’s ease of use and intuitive interface, which simplifies team collaboration. From customer reviews, the unlimited message history is a huge plus, allowing you to easily access past discussions without limitations.

This means your team can quickly get started and find information effortlessly.

3. Frequent Complaints

Some reliability issues emerge occasionally.

While generally positive, a few reviews point to occasional video call reliability issues, with some users reporting calls hanging or having poor quality. What stands out in user feedback is how fewer integrations are noted compared to competitors, potentially limiting advanced workflows for you.

These concerns suggest minor inconveniences rather than major deal-breakers for most users.

Overall, Chanty reviews reflect genuine satisfaction with minor functional limitations.

Best Chanty Alternatives

Too many collaboration tools to choose from?

The best Chanty alternatives include several strong options, each better suited for different business situations, team sizes, and budget priorities. I’ll help you navigate these choices.

1. Slack

Need advanced integrations and extensive customization?

Slack offers a broader feature set, more advanced customization, and a significantly larger ecosystem of over 2,400 integrations. What I found comparing options is that Slack’s robust features suit larger enterprises, though its pricing is considerably higher than Chanty’s.

Choose Slack if your organization requires enterprise-grade scalability and a vast, customizable integration ecosystem.

2. Microsoft Teams

Heavily invested in the Microsoft 365 ecosystem?

Microsoft Teams excels with seamless integration into Microsoft Office applications and robust video conferencing. From my competitive analysis, Teams is ideal if your business relies on Microsoft 365 apps, providing a comprehensive, familiar collaboration suite.

Opt for Microsoft Teams if your team’s workflow is deeply embedded within the Microsoft ecosystem.

3. Google Chat

Already using Google Workspace extensively?

Google Chat offers seamless integration with other Google Workspace apps like Gmail, Drive, and Meet, enhancing productivity within that ecosystem. What I found comparing options is that Google Chat is cost-effective within Google Workspace, providing a straightforward communication alternative for those already committed to Google.

Choose Google Chat if your team is already heavily invested in the Google Workspace environment.

The best Chanty alternatives depend on your existing tech stack and budget priorities more than just feature lists.

Chanty Setup

Thinking about an easy, smooth software deployment?

Chanty implementation offers a straightforward path, making this Chanty review emphasize a refreshingly simple deployment process compared to many business tools.

1. Setup Complexity & Timeline

Getting started is surprisingly intuitive.

Chanty’s setup involves downloading the app or using the web version, then creating your team. Users consistently report it as quick, easy, and intuitive, meaning most teams can be up and running within hours rather than days or weeks.

You can expect a smooth initial setup without needing extensive planning or specialized IT knowledge from your side.

2. Technical Requirements & Integration

Minimal technical headaches here.

Chanty operates as a cloud-based platform with desktop apps for all major operating systems and mobile apps. What I found about deployment is that it requires standard internet connectivity, and offers security features like IP Allowlist without complex local infrastructure.

Prepare your team’s devices, but rest assured that significant hardware investments or intricate network changes are not required for your implementation.

3. Training & Change Management

User adoption should be a breeze.

The platform’s beginner-friendly UI and lean feature set lead to a minimal learning curve for new users. From my analysis, text walkthroughs further flatten the learning curve, reducing the time required for comprehensive employee training and maximizing immediate productivity.

Focus on simply introducing the tool; your team will likely find it very intuitive, minimizing typical change management challenges.

4. Support & Success Factors

Excellent support guides your way.

Chanty offers 24/7 support, including a dedicated line for Business and Enterprise plans, consistently praised for responsiveness. From my implementation analysis, responsive and helpful vendor support is a major success factor for quick issue resolution and sustained adoption.

Plan to leverage their highly-rated support team if any questions arise; it’s a key element for successful ongoing use.

Overall, your Chanty setup should be a refreshingly straightforward process, allowing teams to quickly realize the benefits of improved communication.

Bottom Line

Is Chanty the right communication tool for you?

This Chanty review synthesizes everything into a clear recommendation, helping you understand who benefits most from its features and why it could be your team’s ideal fit.

1. Who This Works Best For

Teams prioritizing simplicity and cost-effectiveness.

Chanty works best for small to medium-sized businesses and startups needing a straightforward, affordable team communication platform. From my user analysis, teams valuing unlimited message history and basic integrated task management find it ideal for daily operations.

You’ll succeed if you require a reliable, easy-to-adopt tool without the complexity of more feature-rich platforms.

2. Overall Strengths

Intuitive interface and unlimited history stand out.

The software succeeds with its user-friendly interface, unlimited searchable message history, and convenient built-in task management. From my comprehensive analysis, its simplicity flattens the learning curve and allows for quick team adoption, making it genuinely easy to use.

These strengths will help your team centralize communication and streamline basic workflows, boosting overall productivity.

3. Key Limitations

Advanced features and integrations are limited.

While solid, Chanty lacks the advanced task management and extensive third-party integrations offered by larger competitors. Based on this review, some users report occasional video call reliability issues, which could require external solutions for critical meetings.

Consider these limitations manageable for core communication needs but potentially problematic if you require specialized, complex workflows.

4. Final Recommendation

Chanty is a strong recommendation for specific users.

You should choose Chanty if your small or medium-sized team prioritizes ease of use, affordability, and core communication features. From my analysis, it offers excellent value for basic team collaboration without unnecessary complexity or high costs.

My confidence is high for teams seeking a straightforward, efficient communication hub, making it well worth considering.

This Chanty review demonstrates strong value for teams prioritizing simplicity and cost-effectiveness, while also highlighting key limitations before you make a decision.