AnyDesk
AnyDesk provides a fast and secure remote desktop software solution that allows you to access and control computers or servers from anywhere in the world with minimal latency.
Atera
Atera is an all-in-one IT management platform that combines remote monitoring, management, professional services automation, and AI-powered support to help IT departments and MSPs streamline their entire technical operations.
Quick Comparison
| Feature | AnyDesk | Atera |
|---|---|---|
| Website | anydesk.com | atera.com |
| Pricing Model | Freemium | Subscription |
| Starting Price | $14.9/month | $149/month |
| FREE Trial | ✓ 14 days free trial | ✓ 30 days free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2014 | 2011 |
| Headquarters | Stuttgart, Germany | Tel Aviv, Israel |
Overview
AnyDesk
AnyDesk is a high-performance remote desktop application designed to give you instant access to your devices across different locations. Whether you are providing technical support to a client or accessing your office workstation from home, the platform ensures a smooth experience with high frame rates and low latency. You can transfer files, print documents remotely, and collaborate with team members through a shared screen interface that feels like you are sitting right in front of the remote device.
The software is built with security in mind, using military-grade encryption to protect your connections from unauthorized access. It is highly versatile, supporting a wide range of operating systems including Windows, macOS, Linux, Android, and iOS. You can start with a basic setup for personal use or scale up to complex enterprise environments that require centralized management, custom branding, and advanced security permissions for large-scale IT deployments.
Atera
Atera provides a unified workspace where you can manage your entire IT infrastructure from a single pane of glass. By integrating RMM, PSA, and remote access into one platform, it eliminates the need to toggle between different tools to support your end-users. You can monitor servers, workstations, and networks in real-time while simultaneously managing tickets and billing for your clients or internal departments.
The platform is specifically designed for Managed Service Providers (MSPs) and internal IT teams who need to scale their operations without increasing overhead. Because it uses a unique per-technician pricing model rather than charging per-device, you can grow your managed endpoints infinitely without your costs spiraling out of control. It simplifies complex tasks like patch management and software deployment through a clean, modern interface.
Overview
AnyDesk Features
- Remote Printing Print documents from a remote device directly to your local printer without transferring files back and forth.
- File Transfer Move files between devices quickly using a dedicated file manager or simple copy-and-paste commands during your session.
- Unattended Access Set up a password to access your own devices or servers remotely without needing someone to accept the connection.
- Mobile-to-PC Control Control your desktop computer from your smartphone or tablet using native apps designed for touch-screen navigation.
- Session Recording Record your remote sessions to create training materials or maintain a visual audit trail for security compliance.
- Custom Client Create a branded version of the software with your own logo and specific security settings for your organization.
Atera Features
- Remote Monitoring. Track the health and performance of all your endpoints in real-time with automated alerts and custom threshold settings.
- Patch Management. Automate your security updates for Windows, Mac, and third-party software to keep your entire network protected and compliant.
- IT Automation. Create automated workflows for repetitive tasks like disk defragmentation, system reboots, and script execution to save hours every week.
- Help Desk & Ticketing. Manage user requests efficiently with a built-in ticketing system that integrates directly with your monitoring and billing data.
- Remote Access. Connect to any device instantly using integrated tools like AnyDesk or Splashtop to provide immediate hands-on technical support.
- AI Copilot. Generate scripts, summarize tickets, and get suggested solutions instantly using built-in AI to speed up your troubleshooting process.
Pricing Comparison
AnyDesk Pricing
- 1 licensed user
- 1 concurrent connection
- Up to 100 managed devices
- Unlimited devices to connect to
- Standard feature set
- Mobile device support
- Everything in Solo, plus:
- 20 licensed users in a team
- 1 concurrent connection (upgradable)
- Up to 500 managed devices
- Custom client generator
- User management console
Atera Pricing
- Unlimited endpoints
- Real-time monitoring & alerts
- Patch management automation
- Ticketing & help desk
- AnyDesk remote access
- Standard reporting
- Everything in Pro, plus:
- Splashtop remote access
- Network discovery
- Chat support for end-users
- Custom OID monitoring
- Advanced reports
Pros & Cons
AnyDesk
Pros
- Exceptional speed and low latency on most connections
- Lightweight file size requires no complex installation
- Works reliably across different operating systems
- Simple interface makes it easy for beginners
- Stable performance even with low internet bandwidth
Cons
- File transfer interface can feel a bit dated
- Mobile keyboard synchronization occasionally experiences minor glitches
- Strict commercial use detection can interrupt personal users
Atera
Pros
- Predictable costs with per-technician pricing model
- Unified interface reduces tool switching fatigue
- Fast and responsive remote desktop integrations
- Frequent updates and new feature releases
- Easy setup process for new endpoints
Cons
- Mobile app has limited functionality compared to desktop
- Reporting customization can be difficult to master
- Mac agent has fewer features than Windows
- Occasional lag in real-time alert notifications