AnyDesk
AnyDesk is a fast remote desktop software that allows you to access and control computers or servers from anywhere with high frame rates and low latency.
Atera
Atera is an all-in-one IT management platform that combines remote monitoring, management, professional services automation, and AI-powered support to help IT departments and MSPs streamline their entire technical operations.
Quick Comparison
| Feature | AnyDesk | Atera |
|---|---|---|
| Website | anydesk.com | atera.com |
| Pricing Model | Freemium | Subscription |
| Starting Price | Free | $149/month |
| FREE Trial | ✓ 14 days free trial | ✓ 30 days free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2014 | 2011 |
| Headquarters | Stuttgart, Germany | Tel Aviv, Israel |
Overview
AnyDesk
AnyDesk provides you with a fast and secure way to access your devices from any location. Whether you are providing IT support to a colleague across the office or accessing your home workstation while traveling, you get a smooth experience with high frame rates and minimal lag. The software uses a proprietary codec to ensure that even on low-bandwidth connections, your remote sessions remain fluid and responsive.
You can manage your entire fleet of devices through a centralized console, making it easy to deploy updates and monitor access. It solves the problem of physical distance by giving you full control over remote desktops as if you were sitting right in front of them. The platform is designed for individuals, IT professionals, and large enterprises who need reliable, cross-platform connectivity without complex setup procedures.
Atera
Atera provides a unified workspace where you can manage your entire IT infrastructure from a single pane of glass. By integrating RMM, PSA, and remote access into one platform, it eliminates the need to toggle between different tools to support your end-users. You can monitor servers, workstations, and networks in real-time while simultaneously managing tickets and billing for your clients or internal departments.
The platform is specifically designed for Managed Service Providers (MSPs) and internal IT teams who need to scale their operations without increasing overhead. Because it uses a unique per-technician pricing model rather than charging per-device, you can grow your managed endpoints infinitely without your costs spiraling out of control. It simplifies complex tasks like patch management and software deployment through a clean, modern interface.
Overview
AnyDesk Features
- High Frame Rates Enjoy a stutter-free screen experience with 60 fps on local networks and most internet connections for smooth workflows.
- Low Latency Experience near-instant responses when moving your mouse or typing, thanks to the specialized DeskRT codec that minimizes delay.
- Unattended Access Set up a password to access your remote devices even when no one is there to accept the connection.
- File Transfer Move documents and data between your local and remote devices quickly using the integrated file manager or clipboard.
- Remote Printing Print documents from a remote computer directly to your local printer without needing to transfer files first.
- Mobile-to-PC Control Control your desktop or server directly from your smartphone or tablet using native apps for iOS and Android.
Atera Features
- Remote Monitoring. Track the health and performance of all your endpoints in real-time with automated alerts and custom threshold settings.
- Patch Management. Automate your security updates for Windows, Mac, and third-party software to keep your entire network protected and compliant.
- IT Automation. Create automated workflows for repetitive tasks like disk defragmentation, system reboots, and script execution to save hours every week.
- Help Desk & Ticketing. Manage user requests efficiently with a built-in ticketing system that integrates directly with your monitoring and billing data.
- Remote Access. Connect to any device instantly using integrated tools like AnyDesk or Splashtop to provide immediate hands-on technical support.
- AI Copilot. Generate scripts, summarize tickets, and get suggested solutions instantly using built-in AI to speed up your troubleshooting process.
Pricing Comparison
AnyDesk Pricing
- Personal use only
- Basic remote control
- File transfer
- Whiteboard features
- Mobile to PC access
- Everything in Free, plus:
- Commercial use license
- 1 licensed user
- Up to 100 managed devices
- 1 concurrent connection
- Mobile device support
Atera Pricing
- Unlimited endpoints
- Real-time monitoring & alerts
- Patch management automation
- Ticketing & help desk
- AnyDesk remote access
- Standard reporting
- Everything in Pro, plus:
- Splashtop remote access
- Network discovery
- Chat support for end-users
- Custom OID monitoring
- Advanced reports
Pros & Cons
AnyDesk
Pros
- Extremely fast connection speeds with minimal lag
- Lightweight installer requires very little disk space
- Works reliably even on low-bandwidth internet connections
- Easy to set up without complex firewall configurations
Cons
- Free version has strict limits on commercial use
- Mobile interface can be tricky for complex tasks
- Occasional connection drops during long sessions
Atera
Pros
- Predictable costs with per-technician pricing model
- Unified interface reduces tool switching fatigue
- Fast and responsive remote desktop integrations
- Frequent updates and new feature releases
- Easy setup process for new endpoints
Cons
- Mobile app has limited functionality compared to desktop
- Reporting customization can be difficult to master
- Mac agent has fewer features than Windows
- Occasional lag in real-time alert notifications