AudioCodes Mediant
AudioCodes Mediant provides a comprehensive family of session border controllers and media gateways designed to connect your enterprise voice networks to IP-based communication services and cloud platforms.
GoTo Connect
GoTo Connect is an all-in-one communications software that integrates business phone systems, video conferencing, and text messaging into a single interface to help your team stay connected from anywhere.
Quick Comparison
| Feature | AudioCodes Mediant | GoTo Connect |
|---|---|---|
| Website | audiocodes.com | goto.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $27/month |
| FREE Trial | ✓ 30 days free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1993 | 2003 |
| Headquarters | Lod, Israel | Boston, USA |
Overview
AudioCodes Mediant
AudioCodes Mediant provides a versatile range of Session Border Controllers (SBC) and media gateways that bridge the gap between your legacy voice equipment and modern IP communications. You can use these solutions to securely connect your office phone systems to SIP trunking services or cloud platforms like Microsoft Teams and Zoom Phone. Whether you need a hardware appliance for a branch office or a virtualized software version for your data center, the Mediant family scales to meet your specific capacity requirements.
You can protect your voice network from cyber threats and service disruptions while ensuring high-quality audio for every call. The platform simplifies complex migrations by handling media transcoding and signaling translation automatically. By deploying Mediant, you gain a reliable perimeter for your voice infrastructure that reduces communication costs and improves the overall reliability of your global business telephony.
GoTo Connect
GoTo Connect provides you with a unified platform for all your business communication needs. By combining a professional phone system with HD video meetings and text messaging, it eliminates the need to juggle multiple apps. You can manage your entire communication stack from a single dashboard, whether you are working from a desk phone, a desktop computer, or a mobile device.
The platform is designed to support businesses of all sizes, from small local shops to large distributed enterprises. You can easily set up custom call routing, host large-scale video conferences, and engage with customers through SMS or social media integrations. It solves the problem of fragmented communication by keeping your team reachable and your customer interactions organized in one reliable cloud-based system.
Overview
AudioCodes Mediant Features
- Multi-Cloud Connectivity Connect your existing voice infrastructure to Microsoft Teams, Zoom, and Google Meet with certified, easy-to-deploy integration templates.
- Advanced Voice Security Protect your network from DoS attacks, toll fraud, and eavesdropping with robust encryption and built-in signaling firewalls.
- Media Transcoding Ensure seamless communication between different devices by automatically converting audio codecs and signaling protocols in real-time.
- High Availability Maintain constant uptime for your business calls with active-standby configurations that trigger instant failover during hardware or link failures.
- Centralized Management Monitor and configure your entire fleet of SBCs from a single interface to reduce manual maintenance and troubleshooting time.
- Flexible Deployment Choose the format that fits your IT strategy, including physical hardware appliances, virtual machines, or native cloud instances.
GoTo Connect Features
- Cloud Phone System. Get a professional business number and manage calls with advanced features like virtual receptionists and custom hold music.
- HD Video Conferencing. Host face-to-face meetings with up to 250 participants and share your screen with one click for better collaboration.
- Visual Dial Plan Editor. Design your call routing flows visually with a drag-and-drop interface to ensure callers always reach the right person.
- Multi-Channel Messaging. Chat with colleagues and text customers via SMS or MMS directly from your business number to keep records centralized.
- Mobile and Desktop Apps. Take your office phone with you anywhere using native apps that turn your laptop or smartphone into a full-featured workstation.
- Real-Time Analytics. Monitor call volumes and team performance with detailed reports to help you make data-driven decisions about your staffing.
Pricing Comparison
AudioCodes Mediant Pricing
GoTo Connect Pricing
- 1 local or toll-free number
- Meetings with up to 4 participants
- Basic call routing
- SMS and MMS messaging
- Mobile and desktop apps
- Everything in Basic, plus:
- Unlimited extensions
- Meetings with up to 250 participants
- Recorded greetings and announcements
- International calling to 50+ countries
- Call recording and transcription
Pros & Cons
AudioCodes Mediant
Pros
- Exceptional reliability for mission-critical enterprise voice services
- Deep integration and certification with Microsoft Teams Phone
- Wide range of hardware and software scaling options
- Excellent audio quality even over congested network links
Cons
- Complex initial configuration requires specialized technical knowledge
- Web interface can feel dated compared to modern SaaS
- Documentation is highly technical and sometimes difficult to navigate
GoTo Connect
Pros
- Extremely easy to set up and configure
- Visual dial plan editor simplifies complex routing
- Reliable call quality even on mobile data
- Consolidates multiple communication tools into one bill
- Excellent customer support during the onboarding process
Cons
- Mobile app can occasionally drain phone battery
- Basic tier is quite limited for meetings
- Reporting interface takes time to master
- Occasional lag during high-occupancy video calls