BigChange
BigChange is an all-in-one job management software that combines CRM, scheduling, mobile tracking, and invoicing into a single platform to help field service businesses streamline their entire operation.
RazorSync
RazorSync is a powerful field service management software that helps you schedule jobs, manage technicians, and process payments from a single platform to streamline your mobile business operations.
Quick Comparison
| Feature | BigChange | RazorSync |
|---|---|---|
| Website | bigchange.com | razorsync.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $79.95/month | $85/month |
| FREE Trial | ✘ No free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2012 | 2011 |
| Headquarters | Leeds, UK | Minneapolis, USA |
Overview
BigChange
BigChange is a comprehensive job management platform designed to run your entire field service business from a single pane of glass. You can eliminate paper-based processes by digitizing everything from initial quotes and intelligent scheduling to real-time vehicle tracking and instant invoicing. The system ensures your office team and field technicians stay perfectly synced, reducing administrative errors and speeding up your payment cycles.
You can manage your entire customer journey, track your fleet's location, and ensure health and safety compliance through mobile workflows. Whether you are running a small plumbing outfit or a large-scale construction firm, the platform provides the visibility you need to optimize your resources. By centralizing your data, you can stop juggling multiple disconnected tools and focus on growing your revenue and improving customer satisfaction.
RazorSync
RazorSync is a mobile-first field service solution designed to help you manage your entire business from the office or the field. You can schedule jobs, dispatch technicians, and track their GPS locations in real-time to ensure your team stays productive. The platform eliminates paperwork by allowing you to create estimates, capture customer signatures, and send invoices directly from your mobile device while still at the job site.
You can also manage your customer database, track equipment maintenance history, and sync all your financial data directly with QuickBooks. Whether you run a small HVAC business or a large landscaping company, the software helps you reduce travel time and get paid faster by streamlining the transition from a service call to a completed payment.
Overview
BigChange Features
- Intelligent Scheduling Assign the right technician to every job based on location, skills, and availability using a visual drag-and-drop resource planner.
- Mobile Workforce App Give your field team everything they need on a smartphone or tablet, including job details, digital forms, and photo capture.
- Real-Time Vehicle Tracking Monitor your fleet's live location and driving behavior to improve arrival accuracy and reduce fuel costs across your business.
- CRM & Lead Management Keep all your customer history, communications, and contract details in one searchable database for better relationship management.
- Financial Management Generate professional quotes on-site and convert them into invoices instantly to get paid faster by your customers.
- Compliance Workflows Enforce safety standards with mandatory digital risk assessments and vehicle checks that your team must complete before starting work.
RazorSync Features
- Smart Scheduling. Drag and drop jobs onto your team's calendar and notify technicians instantly of new assignments via mobile alerts.
- Live GPS Tracking. View the real-time location of your field workers to optimize routes and provide customers with accurate arrival times.
- Mobile Invoicing. Generate professional invoices on-site and accept credit card payments immediately to improve your company's cash flow.
- Customer Portal. Give your customers a dedicated space to request service, view appointment history, and pay their outstanding balances online.
- QuickBooks Integration. Sync your customers, items, and invoices automatically to eliminate double data entry and keep your books accurate.
- Inventory Management. Track parts and supplies across multiple trucks or warehouses so you always know what is in stock.
Pricing Comparison
BigChange Pricing
- Full CRM access
- Job scheduling and planning
- Mobile app for field crew
- Real-time tracking
- Standard reporting
- Invoicing and financial tools
- Everything in Standard, plus:
- Advanced stock management
- Custom API integrations
- Enhanced business intelligence
- Multi-entity support
- Priority account management
RazorSync Pricing
- Up to 2 users included
- Mobile app access
- Job scheduling & dispatch
- Invoicing & payments
- Customer management
- QuickBooks integration
- Everything in Solo, plus:
- Up to 7 users included
- Advanced reporting tools
- GPS location tracking
- Signature capture
- Route optimization
Pros & Cons
BigChange
Pros
- Eliminates paper waste by digitizing all field documentation
- Live tracking significantly improves technician arrival time accuracy
- Centralized database makes finding customer history incredibly fast
- Mobile app works reliably even in low-signal areas
- Automated invoicing reduces the time spent on admin
Cons
- Initial setup requires significant time for data migration
- Mobile app interface has a slight learning curve
- Customizing complex reports can be difficult for beginners
RazorSync
Pros
- Intuitive mobile interface for technicians in the field
- Seamless two-way synchronization with QuickBooks Desktop and Online
- Effective GPS tracking helps optimize daily driving routes
- Responsive customer support team assists with initial setup
Cons
- Mobile app requires strong signal for real-time syncing
- Initial setup of custom forms can be time-consuming
- Occasional lag when loading large customer databases