BigChange
BigChange is an all-in-one job management software that combines CRM, scheduling, mobile tracking, and invoicing into a single platform to help field service businesses streamline their entire operation.
Workiz
Workiz is an all-in-one field service management software designed to help small to medium-sized service businesses streamline scheduling, dispatching, invoicing, and customer communication to increase overall revenue.
Quick Comparison
| Feature | BigChange | Workiz |
|---|---|---|
| Website | bigchange.com | workiz.com |
| Pricing Model | Subscription | Freemium |
| Starting Price | $79.95/month | Free |
| FREE Trial | ✘ No free trial | ✓ 7 days free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2012 | 2015 |
| Headquarters | Leeds, UK | San Diego, USA |
Overview
BigChange
BigChange is a comprehensive job management platform designed to run your entire field service business from a single pane of glass. You can eliminate paper-based processes by digitizing everything from initial quotes and intelligent scheduling to real-time vehicle tracking and instant invoicing. The system ensures your office team and field technicians stay perfectly synced, reducing administrative errors and speeding up your payment cycles.
You can manage your entire customer journey, track your fleet's location, and ensure health and safety compliance through mobile workflows. Whether you are running a small plumbing outfit or a large-scale construction firm, the platform provides the visibility you need to optimize your resources. By centralizing your data, you can stop juggling multiple disconnected tools and focus on growing your revenue and improving customer satisfaction.
Workiz
Workiz provides a centralized platform to run your entire field service business from your desktop or mobile device. You can ditch the paper trails and messy spreadsheets by managing your jobs, technicians, and finances in one synchronized system. It helps you handle the full customer lifecycle, from the moment a lead calls in to the final payment collection and review request.
You can optimize your daily operations with visual drag-and-drop scheduling and real-time GPS tracking of your team. The platform specifically targets trade industries like locksmithing, carpet cleaning, junk removal, and HVAC. By automating your back-office tasks and professionalizing your customer interactions, you can focus on scaling your business and winning more jobs without the administrative headache.
Overview
BigChange Features
- Intelligent Scheduling Assign the right technician to every job based on location, skills, and availability using a visual drag-and-drop resource planner.
- Mobile Workforce App Give your field team everything they need on a smartphone or tablet, including job details, digital forms, and photo capture.
- Real-Time Vehicle Tracking Monitor your fleet's live location and driving behavior to improve arrival accuracy and reduce fuel costs across your business.
- CRM & Lead Management Keep all your customer history, communications, and contract details in one searchable database for better relationship management.
- Financial Management Generate professional quotes on-site and convert them into invoices instantly to get paid faster by your customers.
- Compliance Workflows Enforce safety standards with mandatory digital risk assessments and vehicle checks that your team must complete before starting work.
Workiz Features
- Easy Dispatching. Assign jobs to your technicians using a visual drag-and-drop calendar that updates everyone's schedule in real-time.
- Workiz Voice. Record calls, track marketing sources, and manage all customer communications through a built-in integrated phone system.
- Online Booking. Let your customers book appointments directly from your website or social media pages at any time of day.
- Invoicing & Payments. Generate professional invoices on the spot and accept credit card payments in the field for faster cash flow.
- GPS Tracking. Monitor your team's location in real-time to provide customers with accurate arrival times and optimize driving routes.
- Automated Notifications. Send automatic 'on-my-way' texts and appointment reminders to reduce no-shows and keep your customers informed.
Pricing Comparison
BigChange Pricing
- Full CRM access
- Job scheduling and planning
- Mobile app for field crew
- Real-time tracking
- Standard reporting
- Invoicing and financial tools
- Everything in Standard, plus:
- Advanced stock management
- Custom API integrations
- Enhanced business intelligence
- Multi-entity support
- Priority account management
Workiz Pricing
- Up to 2 users
- Scheduling and dispatching
- Invoicing and estimates
- Client management (CRM)
- Workiz mobile app
- Everything in Lite, plus:
- Up to 5 users
- Workiz Voice (Phone system)
- Automated client notifications
- Online booking tools
- Standard reporting
Pros & Cons
BigChange
Pros
- Eliminates paper waste by digitizing all field documentation
- Live tracking significantly improves technician arrival time accuracy
- Centralized database makes finding customer history incredibly fast
- Mobile app works reliably even in low-signal areas
- Automated invoicing reduces the time spent on admin
Cons
- Initial setup requires significant time for data migration
- Mobile app interface has a slight learning curve
- Customizing complex reports can be difficult for beginners
Workiz
Pros
- Intuitive drag-and-drop scheduling interface
- Excellent integrated phone system for tracking leads
- Responsive mobile app for field technicians
- Streamlined invoicing process speeds up payments
Cons
- Higher starting price than some competitors
- Steep learning curve for advanced automation
- Limited customization for specific niche reports