AnyDesk
AnyDesk provides a fast and secure remote desktop software solution that allows you to access and control computers or servers from anywhere in the world with minimal latency.
ControlUp
ControlUp is a digital employee experience management platform that helps you monitor, troubleshoot, and remediate issues across your virtual desktops, physical endpoints, and cloud-based applications to ensure peak productivity.
Quick Comparison
| Feature | AnyDesk | ControlUp |
|---|---|---|
| Website | anydesk.com | controlup.com |
| Pricing Model | Freemium | Custom |
| Starting Price | $14.9/month | Custom Pricing |
| FREE Trial | ✓ 14 days free trial | ✓ 21 days free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2014 | 2011 |
| Headquarters | Stuttgart, Germany | San Jose, USA |
Overview
AnyDesk
AnyDesk is a high-performance remote desktop application designed to give you instant access to your devices across different locations. Whether you are providing technical support to a client or accessing your office workstation from home, the platform ensures a smooth experience with high frame rates and low latency. You can transfer files, print documents remotely, and collaborate with team members through a shared screen interface that feels like you are sitting right in front of the remote device.
The software is built with security in mind, using military-grade encryption to protect your connections from unauthorized access. It is highly versatile, supporting a wide range of operating systems including Windows, macOS, Linux, Android, and iOS. You can start with a basic setup for personal use or scale up to complex enterprise environments that require centralized management, custom branding, and advanced security permissions for large-scale IT deployments.
ControlUp
ControlUp gives you a unified view of your entire IT infrastructure, from virtual desktops and physical laptops to the web applications your team uses daily. You can spot performance bottlenecks in real-time, whether a user is struggling with a slow Wi-Fi connection at home or a server process is hogging resources in the data center. It helps you move from reactive firefighting to proactive management by identifying trends before they become widespread outages.
You can resolve common IT headaches instantly using a library of automated remediation scripts that fix issues without manual intervention. The platform is designed for IT operations teams and help desk staff who need to maintain high availability in hybrid work environments. By providing deep visibility into the actual end-user experience, you can ensure your digital workspace stays fast and reliable for every employee.
Overview
AnyDesk Features
- Remote Printing Print documents from a remote device directly to your local printer without transferring files back and forth.
- File Transfer Move files between devices quickly using a dedicated file manager or simple copy-and-paste commands during your session.
- Unattended Access Set up a password to access your own devices or servers remotely without needing someone to accept the connection.
- Mobile-to-PC Control Control your desktop computer from your smartphone or tablet using native apps designed for touch-screen navigation.
- Session Recording Record your remote sessions to create training materials or maintain a visual audit trail for security compliance.
- Custom Client Create a branded version of the software with your own logo and specific security settings for your organization.
ControlUp Features
- Real-Time Monitoring. Track the health of your entire environment with three-second update intervals so you can catch performance spikes instantly.
- Automated Remediation. Fix common issues automatically with trigger-based scripts that resolve problems before your users even notice a slowdown.
- Remote DX. Monitor the local Wi-Fi strength and ISP performance of your remote employees to troubleshoot home office connectivity issues.
- Edge DX. Manage your physical Windows, macOS, and Linux endpoints regardless of their location with a lightweight cloud-based agent.
- Scoutbees. Run synthetic transactions to proactively test the availability of your SaaS apps and virtual desktops from multiple locations.
- User Experience Score. View a simplified metric that quantifies the digital experience for every user so you can prioritize high-impact fixes.
- Guided Troubleshooting. Follow contextual suggestions to find the root cause of logon delays or application crashes without digging through logs.
- Historical Reporting. Analyze long-term trends and resource consumption to right-size your infrastructure and plan for future capacity needs.
Pricing Comparison
AnyDesk Pricing
- 1 licensed user
- 1 concurrent connection
- Up to 100 managed devices
- Unlimited devices to connect to
- Standard feature set
- Mobile device support
- Everything in Solo, plus:
- 20 licensed users in a team
- 1 concurrent connection (upgradable)
- Up to 500 managed devices
- Custom client generator
- User management console
ControlUp Pricing
Pros & Cons
AnyDesk
Pros
- Exceptional speed and low latency on most connections
- Lightweight file size requires no complex installation
- Works reliably across different operating systems
- Simple interface makes it easy for beginners
- Stable performance even with low internet bandwidth
Cons
- File transfer interface can feel a bit dated
- Mobile keyboard synchronization occasionally experiences minor glitches
- Strict commercial use detection can interrupt personal users
ControlUp
Pros
- Real-time data updates every three seconds
- Excellent visibility into remote worker home networks
- Powerful script-based actions for rapid troubleshooting
- Easy to install and see immediate value
- Consolidated view of virtual and physical endpoints
Cons
- Initial configuration of triggers requires some expertise
- Web console can occasionally feel slower than desktop
- Pricing can be high for smaller organizations