AnyDesk
AnyDesk provides high-performance remote desktop software that allows you to access and control computers or servers from anywhere in the world with near-instant response times and secure encrypted connections.
ControlUp
ControlUp is a digital employee experience management platform that helps you monitor, troubleshoot, and remediate issues across your virtual desktops, physical endpoints, and cloud-based applications to ensure peak productivity.
Quick Comparison
| Feature | AnyDesk | ControlUp |
|---|---|---|
| Website | anydesk.com | controlup.com |
| Pricing Model | Freemium | Custom |
| Starting Price | $14.9/month | Custom Pricing |
| FREE Trial | ✓ 14 days free trial | ✓ 21 days free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2014 | 2011 |
| Headquarters | Stuttgart, Germany | San Jose, USA |
Overview
AnyDesk
AnyDesk is a fast remote desktop solution that lets you access your devices and files from any location. Whether you are providing technical support to a client across the globe or accessing your office workstation from home, the platform delivers a smooth, lag-free experience. It uses a unique codec to ensure high frame rates and low latency, even on internet connections with low bandwidth.
You can manage your entire fleet of devices through a centralized console, making it a go-to choice for IT professionals and remote teams. The software is lightweight and runs across all major operating systems, allowing you to bridge the gap between different platforms effortlessly. It solves the problem of physical distance by giving you full control over remote hardware as if you were sitting right in front of it.
ControlUp
ControlUp gives you a unified view of your entire IT infrastructure, from virtual desktops and physical laptops to the web applications your team uses daily. You can spot performance bottlenecks in real-time, whether a user is struggling with a slow Wi-Fi connection at home or a server process is hogging resources in the data center. It helps you move from reactive firefighting to proactive management by identifying trends before they become widespread outages.
You can resolve common IT headaches instantly using a library of automated remediation scripts that fix issues without manual intervention. The platform is designed for IT operations teams and help desk staff who need to maintain high availability in hybrid work environments. By providing deep visibility into the actual end-user experience, you can ensure your digital workspace stays fast and reliable for every employee.
Overview
AnyDesk Features
- High-Speed Streaming Experience fluid screen sharing with 60 fps, ensuring you can work on graphic-heavy tasks without annoying lag or stuttering.
- Unattended Access Set up secure passwords to access your office computer or remote servers anytime without needing someone to accept the connection.
- File Transfer Move documents and data between local and remote devices quickly using a dedicated file manager or simple copy-paste commands.
- Remote Printing Print documents from a remote computer directly to your local printer, saving you the step of transferring files first.
- Mobile-to-PC Control Control your desktop computer from your smartphone or tablet using native apps designed for touch-screen navigation and precision.
- Session Recording Record your remote support sessions to create training materials or maintain a detailed audit trail for security compliance.
ControlUp Features
- Real-Time Monitoring. Track the health of your entire environment with three-second update intervals so you can catch performance spikes instantly.
- Automated Remediation. Fix common issues automatically with trigger-based scripts that resolve problems before your users even notice a slowdown.
- Remote DX. Monitor the local Wi-Fi strength and ISP performance of your remote employees to troubleshoot home office connectivity issues.
- Edge DX. Manage your physical Windows, macOS, and Linux endpoints regardless of their location with a lightweight cloud-based agent.
- Scoutbees. Run synthetic transactions to proactively test the availability of your SaaS apps and virtual desktops from multiple locations.
- User Experience Score. View a simplified metric that quantifies the digital experience for every user so you can prioritize high-impact fixes.
- Guided Troubleshooting. Follow contextual suggestions to find the root cause of logon delays or application crashes without digging through logs.
- Historical Reporting. Analyze long-term trends and resource consumption to right-size your infrastructure and plan for future capacity needs.
Pricing Comparison
AnyDesk Pricing
- 1 licensed user
- 1 outgoing connection
- Up to 100 managed devices
- Unlimited devices to connect to
- Standard feature set
- Mobile device support
- Everything in Solo, plus:
- Up to 20 licensed users in a team
- 1 outgoing connection (add-ons available)
- Up to 500 managed devices
- Custom client generator
- User management console
ControlUp Pricing
Pros & Cons
AnyDesk
Pros
- Extremely low latency even on slower connections
- Lightweight file size makes installation fast and easy
- Works across Windows, macOS, Linux, iOS, and Android
- Simple interface is easy for non-technical users
Cons
- Free version has strict limits on commercial use
- Mobile interface can be tricky for complex tasks
- Occasional connection drops reported during long sessions
ControlUp
Pros
- Real-time data updates every three seconds
- Excellent visibility into remote worker home networks
- Powerful script-based actions for rapid troubleshooting
- Easy to install and see immediate value
- Consolidated view of virtual and physical endpoints
Cons
- Initial configuration of triggers requires some expertise
- Web console can occasionally feel slower than desktop
- Pricing can be high for smaller organizations