CoolTool
CoolTool is an automated insights platform that combines eye tracking, emotion measurement, and EEG with traditional surveys to help you understand subconscious consumer behavior and optimize marketing performance.
Qualtrics
Qualtrics is an experience management software that helps you collect and analyze data across customer, employee, product, and brand touchpoints to improve decision-making and drive organizational growth.
Quick Comparison
| Feature | CoolTool | Qualtrics |
|---|---|---|
| Website | cooltool.com | qualtrics.com |
| Pricing Model | Freemium | Freemium |
| Starting Price | Free | Free |
| FREE Trial | ✓ 14 days free trial | ✓ 30 days free trial |
| Free Plan | ✓ Has free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2012 | 2002 |
| Headquarters | San Francisco, USA | Provo, USA |
Overview
CoolTool
CoolTool is an innovative market research platform that helps you look beyond what consumers say to understand how they actually feel. By integrating neuromarketing tools like eye tracking, facial coding, and brain activity measurement directly into your browser, you can capture subconscious reactions to your advertisements, packaging, and website designs in real-time.
You can build sophisticated surveys and combine them with biometric data to get a complete picture of the customer journey. This approach eliminates the bias of self-reporting, allowing you to see exactly where people look and how their emotions shift during an experience. Whether you are testing a new brand concept or optimizing a digital interface, the platform provides the automated heatmaps and emotional charts you need to make data-driven decisions.
Qualtrics
Qualtrics helps you capture and act on data from the four core experiences of any business: customer, employee, product, and brand. You can move beyond simple surveys by using sophisticated research tools that uncover deep insights into why your customers churn or why employees are disengaged. The platform uses artificial intelligence to analyze text and sentiment, giving you a clear picture of how people feel about your brand in real-time.
You can design complex research projects with a drag-and-drop interface that requires no coding knowledge. Whether you are a small team running a single study or a global enterprise managing thousands of touchpoints, the software scales to meet your needs. It helps you close the gap between what your customers expect and the actual experience you provide, ultimately driving loyalty and reducing operational costs.
Overview
CoolTool Features
- Webcam Eye Tracking See exactly where your customers look on your website or advertisement using their standard computer webcam.
- Facial Coding Measure six basic emotions in real-time to understand the subconscious peaks and valleys of a user's experience.
- Implicit Testing Uncover hidden brand associations and attitudes by measuring the reaction time of your survey participants.
- Visual Survey Builder Create professional surveys with a drag-and-drop editor that supports complex logic and multimedia embedding.
- Automated Heatmaps Generate visual reports instantly that highlight the most engaging areas of your creative assets and designs.
- EEG Integration Connect professional brain-sensing hardware to your research projects for the highest level of cognitive engagement data.
Qualtrics Features
- Survey Builder. Create professional surveys using 100+ question types and advanced logic with a simple drag-and-drop interface.
- Predictive Analytics. Use built-in statistical analysis to predict future customer behavior and identify the key drivers of satisfaction.
- Text iQ Analysis. Analyze open-ended feedback automatically with AI-driven sentiment analysis to understand the 'why' behind the numbers.
- Experience iQ. Monitor customer journeys across multiple channels and receive automated alerts when an experience goes off track.
- Employee Engagement. Track the entire employee lifecycle from onboarding to exit interviews to improve retention and workplace culture.
- Brand Tracking. Measure your brand awareness and equity against competitors with real-time dashboards and automated reporting.
Pricing Comparison
CoolTool Pricing
- Basic survey builder
- Unlimited number of surveys
- Up to 100 responses per month
- Standard question types
- Basic data export
- Everything in Free, plus:
- Webcam eye tracking access
- Emotion measurement tools
- Implicit association tests
- Advanced logic and branching
- Priority email support
Qualtrics Pricing
- 1 active survey
- Up to 8 question types
- 500 responses included
- Summary reports and filtering
- Online support access
- Everything in Free, plus:
- Unlimited active surveys
- Advanced branching logic
- Text iQ sentiment analysis
- API and offline access
- Custom branding options
Pros & Cons
CoolTool
Pros
- Combines biometric data and surveys in one platform
- No specialized hardware required for basic eye tracking
- Fast turnaround for automated visual reports and heatmaps
- Intuitive interface for building complex research projects
Cons
- Webcam tracking accuracy depends on user lighting
- Steep learning curve for interpreting neuromarketing data
- Higher pricing tiers may be costly for freelancers
Qualtrics
Pros
- Extremely flexible survey logic for complex research
- Powerful built-in statistical analysis tools
- Clean and professional interface for respondents
- Excellent library of pre-built industry templates
- Robust security features for sensitive data
Cons
- Significant learning curve for advanced features
- Pricing is high compared to basic tools
- Customer support response times can vary
- Reporting exports sometimes require manual formatting