Broadly
Broadly is a local business growth platform that helps you manage your online reputation, capture more reviews, and streamline customer communication through a single, easy-to-use inbox.
Crozdesk
Crozdesk is a vendor-neutral software comparison platform that uses unique algorithms and expert reviews to help you find and compare the best business software solutions for your specific needs.
Quick Comparison
| Feature | Broadly | Crozdesk |
|---|---|---|
| Website | broadly.com | crozdesk.com |
| Pricing Model | Custom | Freemium |
| Starting Price | Custom Pricing | Free |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2013 | 2014 |
| Headquarters | Oakland, USA | London, UK |
Overview
Broadly
Broadly is a comprehensive platform designed to help local service businesses grow by automating their customer experience and online presence. You can automatically send review requests to customers via text or email immediately after a job is completed, ensuring you build a strong reputation on Google and Facebook. The platform consolidates all your messages from Web Chat, SMS, and social media into one unified inbox so you never miss a lead.
You can also streamline your operations by sending professional invoices and collecting mobile payments directly through the app. It is specifically built for small to mid-sized service businesses like auto shops, HVAC contractors, and dental practices that need to modernize their customer journey. By integrating with your existing CRM or management system, Broadly handles the follow-up work so you can focus on your daily operations.
Crozdesk
Crozdesk is a comprehensive software discovery platform designed to simplify how you find, compare, and buy business applications. Instead of browsing endless websites, you can access a centralized directory of over 40,000 software products across hundreds of categories. The platform uses a proprietary 'Crozscore' ranking system to provide unbiased, data-driven insights into software quality and popularity.
You can use the platform to generate personalized software shortlists based on your specific requirements, budget, and team size. It serves everyone from solo founders to enterprise procurement teams looking to optimize their tech stack. By providing detailed feature breakdowns, user reviews, and pricing comparisons, it helps you make informed purchasing decisions while saving hours of manual research time.
Overview
Broadly Features
- Automated Review Requests Send personalized review invites via SMS or email automatically after every customer interaction to boost your Google and Facebook ratings.
- Unified Inbox Manage all your customer conversations from text, email, and social media in one central location to ensure lightning-fast response times.
- Web Chat Convert website visitors into leads instantly with a live chat feature that moves conversations directly to your mobile device.
- Mobile Payments Request and accept payments via text or email so you can get paid faster and provide a contactless checkout experience.
- Team Collaboration Assign specific conversations to team members and track performance metrics to ensure your staff provides excellent customer service.
- CRM Integrations Sync your customer data automatically with popular industry software like QuickBooks, ServiceTitan, and many others to trigger automated workflows.
Crozdesk Features
- Crozscore Ranking. View unbiased software quality scores calculated by an automated algorithm that processes thousands of data points across the web.
- Software Comparison. Compare up to four different software products side-by-side to see exactly how their features, pricing, and ratings stack up.
- Personalized Shortlists. Receive tailored software recommendations based on your industry, team size, and specific functional requirements to speed up your search.
- Expert Reviews. Read detailed analysis from software experts who break down complex technical capabilities into easy-to-understand business benefits.
- Market Reports. Download comprehensive industry reports and trend analysis to stay ahead of the curve in your specific software niche.
- Vendor Dashboard. Manage your software listing, track lead performance, and respond to user reviews directly through a dedicated vendor portal.
Pricing Comparison
Broadly Pricing
Crozdesk Pricing
- Unlimited software searches
- Side-by-side comparisons
- Access to Crozscore rankings
- Software shortlist generation
- Expert and user reviews
- Everything in User Access, plus:
- Basic profile listing
- Review management tools
- Pay-per-lead options
- Lead tracking dashboard
Pros & Cons
Broadly
Pros
- Significantly increases the volume of positive Google reviews
- User-friendly mobile app makes managing leads easy on the go
- Seamless integration with many industry-specific CRM systems
- Consolidates multiple communication channels into one simple view
Cons
- Pricing can be higher than basic review-only tools
- Initial setup of custom integrations may require support
- Limited customization options for automated message templates
Crozdesk
Pros
- Completely free for buyers to research and compare
- Proprietary scoring system provides objective quality metrics
- Extensive database covers niche and mainstream software
- Side-by-side comparison tool is highly intuitive
Cons
- Vendor rankings can favor those in lead programs
- Some smaller categories have fewer user reviews
- Interface can feel cluttered with many data points