Experience Care
Experience Care provides a comprehensive electronic health record and financial management solution designed specifically to help post-acute care facilities streamline clinical workflows and maximize their reimbursement accuracy.
ICANotes
ICANotes is a specialized electronic health record software designed for behavioral health professionals to create comprehensive, clinically accurate charts and documentation with a unique button-driven narrative generator.
Quick Comparison
| Feature | Experience Care | ICANotes |
|---|---|---|
| Website | experience.care | icanotes.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $155.3/month |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1969 | 1999 |
| Headquarters | Spartanburg, USA | Annapolis, USA |
Overview
Experience Care
Experience Care is a specialized software suite built to handle the complex demands of skilled nursing, assisted living, and continuing care retirement communities. You can manage every aspect of your facility from a single platform, integrating clinical charting with robust financial tools. By moving away from fragmented systems, you ensure that your clinical data flows directly into your billing department, reducing manual entry errors and ensuring you never miss a reimbursement opportunity.
The platform focuses on making your daily operations more predictable and transparent. You can monitor real-time clinical alerts, manage medication administration, and track resident outcomes through intuitive dashboards. Whether you are managing a single building or a multi-state organization, the software scales to provide the oversight you need to maintain high standards of care while protecting your bottom line.
ICANotes
ICANotes is a clinical documentation solution built specifically for mental and behavioral health professionals. You can move away from tedious typing by using a unique button-driven interface that helps you generate narrative-style progress notes, initial evaluations, and discharge summaries in minutes. The platform is designed to think like a clinician, ensuring your documentation meets high standards for compliance and audit readiness without sacrificing your time.
Beyond documentation, you can manage your entire practice through integrated scheduling, electronic prescribing, and a secure patient portal. It serves a wide range of settings, from solo practitioners to large multi-disciplinary clinics and inpatient facilities. By centralizing your clinical and administrative workflows, you can focus more on patient care and less on the administrative burden of charting and billing.
Overview
Experience Care Features
- NetSolutions EHR Document resident care in real-time with clinical charting tools that automatically sync with your MDS and billing records.
- Revenue Cycle Management Automate your entire billing process from census tracking to claims submission to ensure faster payments and fewer denials.
- Point of Care Empower your nursing staff to record vitals and ADLs directly at the bedside using mobile-friendly touchscreens and tablets.
- eMAR & eTAR Reduce medication errors by managing prescriptions and treatments through a secure, electronic system with built-in safety alerts.
- General Ledger Manage your facility's finances with a specialized accounting system that handles multi-entity reporting and complex healthcare payroll.
- Quality Measures Dashboard Track your facility's performance against key industry benchmarks to stay ahead of surveys and improve your star ratings.
ICANotes Features
- Button-Driven Charting. Generate complete narrative notes by clicking clinically-defined buttons that assemble professional sentences based on your specific observations.
- Integrated Telehealth. Conduct secure, HIPAA-compliant video sessions directly within your clinical workflow without needing third-party meeting software.
- Electronic Prescribing. Send prescriptions and refills to pharmacies instantly while checking for drug interactions and managing controlled substances securely.
- Patient Portal. Give your patients a secure way to complete intake forms, sign documents, and pay balances online before their appointments.
- Automated Billing. Generate CMS-1500 forms and electronic claims automatically from your finished notes to ensure faster reimbursement from payers.
- Customizable Templates. Tailor the charting interface to your specific specialty, whether you practice psychiatry, psychology, social work, or therapy.
Pricing Comparison
Experience Care Pricing
ICANotes Pricing
- Unlimited clinical documentation
- Electronic prescribing (eRx)
- Integrated scheduling
- Secure patient portal
- Standard technical support
- HIPAA-compliant data storage
- Everything in Prescriber tier, plus:
- Specialized therapy note templates
- Behavioral health outcome tools
- Document management
- Practice management reporting
- Lower rate for non-prescribing roles
Pros & Cons
Experience Care
Pros
- Deeply integrated clinical and financial modules
- Highly customizable reporting for multi-facility operators
- Responsive customer support with industry expertise
- User-friendly interface for frontline nursing staff
Cons
- Initial setup requires significant time investment
- Advanced customization may require technical assistance
- Pricing is not transparent for small facilities
ICANotes
Pros
- Significantly reduces time spent on narrative clinical documentation
- Highly compliant notes that perform well in audits
- Excellent customer support with responsive technical assistance
- Comprehensive features specifically built for behavioral health needs
Cons
- Interface feels dated compared to modern web apps
- Initial setup requires a significant time investment
- Occasional lag during peak usage hours