factoHR Review: Overview, Features, Pricing & Alternatives in 2025

Drowning in manual payroll and HR headaches?

If you’re here, you’re probably frustrated by juggling multiple HR tools for hiring, payroll, attendance, and employee data—without a clear process or single source of truth.

The reality is, all this fragmentation usually means you spend hours fixing simple HR errors instead of focusing on growing your business. It’s a daily struggle that slows down everything and adds stress.

factoHR tackles these problems with an all-in-one HR and payroll suite that goes beyond just automation. Their mobile-first design, deep integration, and configurable modules help you finally centralize and control your workforce management—so you don’t need to compromise on accuracy or ease of use.

In this review, I’ll show you how factoHR enables streamlined, error-free HR operations for any size of business while keeping all your HR functions in one place.

Here’s what you’ll find in this factoHR review: a hands-on evaluation of its main features, pricing, onboarding experience, and where it stands compared to top alternatives—all filtered through the questions you actually need answered before making a decision.

By the end, you’ll know if the features you need to cut back on admin misery—and actually scale your HR—are here.

Let’s dive into the analysis.

factoHR Overview

I’ve followed factoHR since they started in 2016. Based in Rajkot, India, their mission is to simplify the complexities of modern workforce management for growing businesses.

What I find impressive is their broad appeal, serving over 3,500 companies of all sizes. They excel at delivering a truly mobile-first HR platform for today’s distributed and on-the-go teams.

Through this factoHR review, their growth is clear in recent strategic moves. They got listed on the Microsoft and SAP marketplaces, boosting accessibility and integration potential for your team.

Unlike competitors that are too niche or complex, they find a practical middle ground. Their key value is a comprehensive suite backed by strong support, a balanced combination often missing from other vendors.

They work with a diverse global client base, now trusted to manage over 2.6 million employees. This tells me their system is robust, tested, and proven to scale effectively across various industries worldwide.

I think their strategic focus on a unified platform with AI features is very forward-thinking. This directly addresses market demand for automated HR processes that empower employees right on their own phones.

Now, let’s examine their capabilities.

factoHR Features

HR processes feeling scattered and overwhelming?

factoHR features offer an integrated suite designed to centralize and streamline your entire workforce management. Here are the five main factoHR features that simplify complex HR operations for your business.

1. Recruitment and Onboarding

Tired of chaotic hiring processes?

Poor recruitment management can lead to bad hires and a disjointed onboarding experience. This frustrates both new employees and your HR team.

factoHR’s Recruitment and Onboarding feature manages everything from job postings to offer letters, ensuring a smooth start. What I found particularly useful is how it streamlines offer letter generation and manages joining kits. This helps create a positive first impression for new hires.

This means you can efficiently attract, select, and integrate talent, making sure your new hires feel welcome and prepared from day one.

2. Core HR and Employee Database

Is your employee data scattered everywhere?

Maintaining consistent employee data across various systems is a constant headache. This often leads to errors and wasted time.

The Core HR module provides a centralized database for all employee information, creating a single source of truth. From my testing, managing employee data, salary structures, and organization charts felt incredibly intuitive. This feature significantly reduces data discrepancies across your organization.

The result is your team gets immediate access to accurate employee details, improving decision-making and simplifying HR administration.

3. Attendance & Time Management

Struggling with accurate time tracking?

Manual attendance tracking and complex shift planning often lead to payroll errors and compliance issues. This eats up valuable HR time.

factoHR automates attendance via various methods, including mobile GPS and biometric integration, which simplifies time tracking. Here’s what I found: the flexible shift and roster planning coupled with attendance regularization capabilities are truly effective. This feature supports diverse workforces effortlessly.

This means you can ensure precise attendance records and compliant time management, freeing up HR to focus on strategic initiatives rather than manual adjustments.

4. Payroll Management

Is payroll a complex, time-consuming nightmare?

Manual payroll calculations and compliance checks are prone to errors and consume excessive resources. This can even lead to costly penalties.

The Payroll Management feature automates salary calculations, tax deductions, and statutory compliance, ensuring accuracy and timeliness. What I love about this feature is the payroll wizard and multilingual payslips, which make processing incredibly efficient. This module handles everything from loans to ad-hoc payments.

So you can achieve accurate, compliant payroll in significantly less time, reducing stress and ensuring your employees are paid correctly every time.

5. Performance Management

Are your employee evaluations inconsistent?

Without a structured performance management system, aligning individual goals with business objectives becomes a major challenge. This hinders growth.

This module supports OKR-based performance, allowing for goal setting, multi-level review cycles, and 360-degree feedback. From my evaluation, the performance-linked payroll and bell curve analysis capabilities truly shine. This feature provides a comprehensive view of employee contributions.

This means you can foster a culture of continuous development and ensure your team’s efforts are directly contributing to your company’s success.

You’ll actually appreciate how these factoHR features work together as an integrated, cohesive platform rather than separate tools.

factoHR Pricing

Worried about hidden HR software costs?

factoHR pricing offers transparent, tiered plans with both monthly and yearly subscription options, making it easier to budget for your specific workforce management needs.

Plan	Price & Features
Core Plan	₹47,988/year (up to 50 employees) + ₹69/month/additional employee • Self-onboarding & document management • Employee data & salary master • Online attendance & shift planning • Payroll wizard & statutory compliance • Internal ticketing system & mobile app features
Premium Plan	₹56,626/year (includes GST) + ₹89/month/additional employee • All Core features • Travel & expense management • Selfie punch capabilities
Ultimate Plan	₹59,988/year (excluding GST) • All Premium features • Goals management (KRA/KPI) • Performance-linked payroll • 360-degree & continuous feedback • Survey & acknowledgment scheduling

1. Value Assessment

Value for every business size.

factoHR’s tiered pricing clearly outlines what you get, helping you avoid overpaying for unnecessary features. What impressed me is how the per-employee pricing scales naturally as your team grows, giving you predictable monthly costs without surprises.

This means your budget stays aligned with your operational needs, allowing you to maximize value for your investment.

2. Trial/Demo Options

Try before you buy.

factoHR offers a free trial, which is excellent for evaluating its fit for your business. What I found regarding pricing is that this trial allows you to assess the platform’s features and ease of use, ensuring it meets your specific HR requirements before any financial commitment.

This lets you test drive the solution, giving you confidence in your decision before fully committing.

3. Plan Comparison

Choose the right fit.

The Core Plan covers essential HR, but the Premium adds expense tracking, while Ultimate integrates comprehensive performance management. Budget-wise, the Ultimate Plan stands out for businesses prioritizing robust performance management tools for employee growth and development.

This tiered approach helps you match factoHR pricing to actual usage requirements, ensuring you only pay for what you need.

My Take: factoHR’s pricing is transparent and scalable, making it suitable for businesses of all sizes looking for a comprehensive HR solution that grows with their needs.

The overall factoHR pricing reflects excellent value for comprehensive HR management.

factoHR Reviews

What do real customers actually think?

Analyzing factoHR reviews offers a comprehensive look at what users genuinely think, drawing from various platforms and testimonials to give you balanced insights.

1. Overall User Satisfaction

Users express very high satisfaction.

From my review analysis, factoHR consistently receives exceptional ratings, averaging 4.9 out of 5 on G2 and 5 out of 5 on Capterra. What truly stands out is how users repeatedly laud its user-friendliness and automation, which are crucial for daily HR operations, making these reviews very positive.

This suggests you can expect a highly positive experience with their platform.

2. Common Praise Points

The automation capabilities consistently impress users.

Users frequently praise factoHR for its ability to automate payroll, attendance, and leave management, leading to significant time savings. What I found in user feedback is how responsive and helpful the customer support team is, with G2 reviews showing a 9.4 score for Quality of Support.

This means you’ll likely save time on manual tasks and receive excellent support.

3. Frequent Complaints

Limited public complaints are noted.

While overall feedback is overwhelmingly positive, detailed specific complaints are less frequently found in publicly available reviews. From my review analysis, some comparisons suggest that while their Expense Management feature scores well, some users might find it less refined compared to other top-tier solutions.

This implies any issues are minor, not deal-breakers for most users.

Overall, factoHR reviews reveal overwhelmingly positive user experiences, with few notable complaints.

Best factoHR Alternatives

Struggling to pick the right HR software?

The best factoHR alternatives include several strong options, each better suited for different business situations, priorities, and budget considerations.

1. Keka

Prioritizing a strong market presence in payroll?

Keka excels with its slightly more established market share in payroll management and high scores for payroll entry and web portal functionality. Alternative-wise, Keka offers robust payroll with strong web portal experience, though factoHR often leads in support quality and time tracking integration.

You should choose Keka when its deeper market penetration in payroll aligns with your primary needs.

2. greytHR

Is specialized Indian statutory compliance your core need?

greytHR is a strong contender if your primary concern is a highly specialized focus on Indian statutory compliance and an established market presence. From my competitive analysis, greytHR provides robust compliance features for the Indian market, though factoHR also offers strong capabilities across HR modules.

Consider this alternative when comprehensive Indian statutory compliance is your absolute top priority.

3. Zoho People

Already in the Zoho ecosystem or have a very small team?

Zoho People works best if you’re already using other Zoho products and seek a tightly integrated suite, or if you have a very small team with budget-sensitive needs. What I found comparing options is that Zoho People integrates seamlessly within the Zoho ecosystem, offering a potentially lower entry price for smaller teams.

For your specific needs, choose Zoho People if suite integration or low initial cost for small teams is paramount.

4. Rippling

Seeking a broader HR, IT, and finance platform?

Rippling is the superior choice for businesses needing a single platform to manage a wider array of operations beyond just HR, including IT and finance. From my analysis, Rippling offers a more expansive, integrated business platform, which typically comes with a larger budget requirement compared to factoHR’s HR focus.

You’ll want to consider Rippling when your budget allows for broader HR, IT, and finance integration under one roof.

The best factoHR alternatives depend on your specific business size, budget, and integration needs more than a simple feature list.

factoHR Setup

What does factoHR implementation really involve?

This factoHR review will help you understand the practicalities of deploying and adopting this HR software. You’ll gain realistic expectations about time, resources, and challenges.

1. Setup Complexity & Timeline

Expect a straightforward, manageable setup.

factoHR emphasizes a “plug-and-play” approach with user-friendly navigation and self-onboarding features. From my implementation analysis, you can expect a relatively quick initial setup as user feedback often highlights ease of use, implying less complex deployment compared to extensive HRIS systems.

You’ll need to allocate some internal time for data migration and initial configuration, but it’s not a lengthy project.

2. Technical Requirements & Integration

Cloud-based, so IT burden is minimal.

As a cloud solution, factoHR is accessible via web browsers and offers mobile apps, requiring minimal local technical setup. What I found about deployment is that its robust integration capabilities simplify connecting existing systems like biometric devices and accounting software.

Plan for seamless integration points with your current tech stack, but avoid major infrastructure overhauls or significant hardware investments.

3. Training & Change Management

User adoption is generally intuitive.

factoHR’s intuitive interface and employee self-service portal aim to significantly reduce the end-user learning curve. From my analysis, the platform’s user-friendliness promotes quick adoption without extensive, prolonged training sessions or complex change management initiatives.

Budget for training costs that vary by organization size, ranging from $200 for small businesses up to $2,000 for larger enterprises.

4. Support & Success Factors

Vendor support significantly aids implementation.

factoHR consistently receives praise for its responsive and helpful customer support, available via calls, emails, or chat. What I found about deployment is that strong support is critical for smooth implementation, allowing you to quickly resolve any setup challenges that arise.

Leverage their dedicated support team as a key resource to ensure your implementation proceeds efficiently and successfully.

Overall, factoHR setup is known for its simplicity and strong vendor support, making it a relatively smooth deployment process for most businesses.

Bottom Line

Is factoHR the right fit for your business?

My factoHR review reveals a powerful, comprehensive HCM platform offering significant value for businesses prioritizing automated HR, payroll, and enhanced employee experience.

1. Who This Works Best For

Businesses seeking comprehensive, mobile-first HR solutions.

factoHR is ideal for SMBs and large enterprises, especially those in manufacturing, IT, or healthcare, looking to automate manual HR processes. What I found about target users is that organizations aiming for greater HR efficiency and employee self-service capabilities will find immense value.

You’ll succeed with this platform if your current HR operations are bogged down by manual tasks and you need to improve compliance.

2. Overall Strengths

Automation and user-friendliness are its standout features.

The software succeeds by automating payroll, attendance, and leave management, significantly reducing errors and saving time, all within a user-friendly and mobile-first interface. From my comprehensive analysis, its highly responsive customer support consistently receives praise for addressing user needs promptly.

These strengths directly translate into improved productivity, reduced administrative burden, and enhanced employee satisfaction for your business.

3. Key Limitations

Customization for unique HR requirements might need deeper exploration.

While comprehensive, businesses with highly specialized or unique HR workflows might find the extent of customization options beyond standard configurations requires detailed inquiry. Based on this review, immediate transparent pricing is not readily available, requiring direct vendor contact for tailored quotes.

I’d say these limitations are manageable trade-offs for the comprehensive functionality you gain, not fundamental barriers to adoption.

4. Final Recommendation

factoHR earns a strong recommendation for suitable businesses.

You should choose factoHR if your priority is streamlining HR operations, enhancing employee engagement through self-service, and ensuring compliance with a reliable platform. From my analysis, this solution shines for all-in-one HR management, especially for organizations with a mobile workforce.

My confidence level is high for businesses prioritizing comprehensive, automated HR and a positive employee experience.

This factoHR review provides strong confidence in its value proposition, especially for businesses seeking an integrated HR and payroll solution.