BigChange
BigChange is an all-in-one job management software that combines CRM, scheduling, mobile tracking, and invoicing into a single platform to help field service businesses streamline their entire operation.
FieldFX
FieldFX is a comprehensive field service management software designed to streamline complex operations for energy, industrial, and oilfield service companies through integrated quoting, dispatching, and electronic field ticketing.
Quick Comparison
| Feature | BigChange | FieldFX |
|---|---|---|
| Website | bigchange.com | fieldfx.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $79.95/month | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2012 | 1998 |
| Headquarters | Leeds, UK | Houston, USA |
Overview
BigChange
BigChange is a comprehensive job management platform designed to run your entire field service business from a single pane of glass. You can eliminate paper-based processes by digitizing everything from initial quotes and intelligent scheduling to real-time vehicle tracking and instant invoicing. The system ensures your office team and field technicians stay perfectly synced, reducing administrative errors and speeding up your payment cycles.
You can manage your entire customer journey, track your fleet's location, and ensure health and safety compliance through mobile workflows. Whether you are running a small plumbing outfit or a large-scale construction firm, the platform provides the visibility you need to optimize your resources. By centralizing your data, you can stop juggling multiple disconnected tools and focus on growing your revenue and improving customer satisfaction.
FieldFX
FieldFX helps you manage the entire lifecycle of your field service operations from a single, integrated platform. You can transition seamlessly from initial quotes to job scheduling and final invoicing without manual data reentry. It specifically addresses the needs of heavy industrial and energy service providers who deal with complex pricing, high-value assets, and remote work environments.
You can capture field data accurately using electronic field tickets, even when your teams are working offline in remote locations. The software connects your back office with field crews in real-time, ensuring that everyone stays aligned on job status and safety requirements. By digitizing your workflows, you reduce billing cycles and improve cash flow while maintaining high standards of operational compliance.
Overview
BigChange Features
- Intelligent Scheduling Assign the right technician to every job based on location, skills, and availability using a visual drag-and-drop resource planner.
- Mobile Workforce App Give your field team everything they need on a smartphone or tablet, including job details, digital forms, and photo capture.
- Real-Time Vehicle Tracking Monitor your fleet's live location and driving behavior to improve arrival accuracy and reduce fuel costs across your business.
- CRM & Lead Management Keep all your customer history, communications, and contract details in one searchable database for better relationship management.
- Financial Management Generate professional quotes on-site and convert them into invoices instantly to get paid faster by your customers.
- Compliance Workflows Enforce safety standards with mandatory digital risk assessments and vehicle checks that your team must complete before starting work.
FieldFX Features
- Electronic Field Tickets. Capture labor, equipment, and materials data digitally to eliminate paper trail errors and speed up your billing cycles.
- Offline Mobile Access. Sync data and complete work orders in remote areas without internet, then upload automatically once you reconnect to a network.
- Visual Dispatch & Scheduling. Assign the right crews and equipment to jobs using a drag-and-drop calendar that shows real-time availability and certifications.
- Integrated CPQ. Generate accurate quotes based on complex price books so your field tickets always match the agreed-upon contract terms.
- Asset Tracking. Monitor your high-value equipment's location, maintenance history, and utilization rates to maximize your return on investment.
- Business Intelligence. Create custom reports and dashboards to track your key performance indicators and identify bottlenecks in your operational workflows.
Pricing Comparison
BigChange Pricing
- Full CRM access
- Job scheduling and planning
- Mobile app for field crew
- Real-time tracking
- Standard reporting
- Invoicing and financial tools
- Everything in Standard, plus:
- Advanced stock management
- Custom API integrations
- Enhanced business intelligence
- Multi-entity support
- Priority account management
FieldFX Pricing
Pros & Cons
BigChange
Pros
- Eliminates paper waste by digitizing all field documentation
- Live tracking significantly improves technician arrival time accuracy
- Centralized database makes finding customer history incredibly fast
- Mobile app works reliably even in low-signal areas
- Automated invoicing reduces the time spent on admin
Cons
- Initial setup requires significant time for data migration
- Mobile app interface has a slight learning curve
- Customizing complex reports can be difficult for beginners
FieldFX
Pros
- Excellent offline capabilities for remote oilfield work
- Highly customizable to fit complex industrial workflows
- Reduces days sales outstanding through faster invoicing
- Strong integration with major enterprise ERP systems
Cons
- Significant time investment required for initial setup
- Interface can feel complex for non-technical users
- Higher price point than basic scheduling tools