Fullbay
Fullbay is a heavy-duty repair shop management software providing real-time inventory tracking, automated invoicing, and integrated service portals to streamline your commercial vehicle maintenance and repair operations.
Shop Boss
Shop Boss is a cloud-based auto repair shop management software that helps you streamline your daily operations with digital vehicle inspections, integrated parts ordering, and customer communication tools.
Quick Comparison
| Feature | Fullbay | Shop Boss |
|---|---|---|
| Website | fullbay.com | shopboss.net |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $189/month |
| FREE Trial | ✘ No free trial | ✓ 30 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2014 | 2011 |
| Headquarters | Phoenix, USA | San Diego, USA |
Overview
Fullbay
Fullbay is a cloud-based platform designed specifically to help you run a more efficient heavy-duty repair shop. Whether you manage an internal fleet or an independent repair business, you can move your entire operation away from paper-based tracking and into a real-time digital environment. You can track technician productivity, manage parts inventory across multiple locations, and handle complex billing without the usual administrative headaches.
The software focuses on increasing your shop's throughput by connecting every part of the repair process. You can give your customers their own portal to approve estimates and view repair history, which cuts down on phone calls and speeds up approvals. It scales with your business, allowing you to manage one shop or a national network of repair facilities from any device with an internet connection.
Shop Boss
Shop Boss is a comprehensive management platform designed to help you run your auto repair business from any device with an internet connection. You can move away from paper-based systems by using digital vehicle inspections that allow you to send photos and videos directly to your customers' phones. This transparency helps you build trust and get faster approvals for repair work.
The software centralizes your entire workflow, from appointment scheduling and parts ordering to invoicing and payment processing. You can manage multiple bays, track technician productivity, and access detailed financial reporting to see exactly how your shop is performing. It is built specifically for independent repair shops, specialized automotive centers, and multi-location franchises looking to modernize their customer experience.
Overview
Fullbay Features
- Real-Time Service Portal Give your customers a dedicated portal where they can request service, approve estimates, and track repair status in real-time.
- Inventory Management Track your parts across multiple locations and automate reordering so you never run out of critical components during a job.
- Automated Invoicing Convert completed work orders into professional invoices instantly and sync them directly with your accounting software to get paid faster.
- Technician Tracking Monitor technician efficiency and clock-on/clock-off times to ensure your labor hours are accurate and your shop stays profitable.
- Preventive Maintenance Schedule recurring maintenance alerts for your fleet or customers to ensure vehicles stay compliant and avoid costly emergency breakdowns.
- Mobile Work Orders Access and update work orders from any tablet or smartphone, allowing your technicians to document repairs right at the vehicle.
Shop Boss Features
- Digital Vehicle Inspections. Create professional inspection reports with photos and videos you can text directly to customers for instant approval.
- Integrated Parts Ordering. Search and order parts from multiple vendors simultaneously without ever leaving your active repair order screen.
- Customer Communication. Send automated text and email updates to keep your customers informed about their vehicle status in real-time.
- VIN Barcode Scanning. Use your mobile device to scan VIN barcodes and instantly populate vehicle information into your system.
- Labor Guide Integration. Access industry-standard labor times and repair data to ensure your quotes are always accurate and profitable.
- Digital Signatures. Capture customer signatures electronically on tablets or smartphones to streamline your check-in and checkout process.
Pricing Comparison
Fullbay Pricing
Shop Boss Pricing
- Unlimited users and devices
- Digital vehicle inspections
- Integrated parts ordering
- Two-way texting
- Appointment scheduling
- Standard reporting
- Everything in Pro, plus:
- Advanced marketing tools
- Customer loyalty program
- Enhanced reporting suite
- Priority technical support
- Multi-shop management features
Pros & Cons
Fullbay
Pros
- Significantly reduces time spent on manual paperwork
- Customer portal improves communication and estimate approvals
- Cloud-based access allows for remote shop management
- Detailed reporting helps identify technician productivity gaps
Cons
- Initial setup requires significant data entry time
- Learning curve for staff used to paper systems
- Mobile interface can feel cluttered on smaller screens
Shop Boss
Pros
- Cloud access allows you to manage shops remotely
- Digital inspections significantly increase average repair order value
- Text-to-pay features speed up the vehicle pickup process
- Intuitive interface makes training new technicians very simple
Cons
- Initial setup of parts matrix requires significant time
- Mobile app performance can vary on older devices
- Limited customization options for specific printed invoice layouts