FullStory
FullStory is a behavioral data platform that helps you find and fix friction points in your digital experience by capturing every user interaction on your website or mobile app.
Mouseflow
Mouseflow is a behavior analytics software that helps you optimize website conversions by recording visitor sessions and generating heatmaps to uncover why users drop off your site.
Quick Comparison
| Feature | FullStory | Mouseflow |
|---|---|---|
| Website | fullstory.com | mouseflow.com |
| Pricing Model | Freemium | Freemium |
| Starting Price | Free | Free |
| FREE Trial | ✓ 14 days free trial | ✓ 14 days free trial |
| Free Plan | ✓ Has free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2014 | 2009 |
| Headquarters | Atlanta, USA | Copenhagen, Denmark |
Overview
FullStory
FullStory helps you understand exactly how users interact with your digital products so you can eliminate friction and boost conversions. Instead of guessing why users drop off, you can watch high-fidelity session replays and analyze heatmaps to see their real-world experience. It automatically captures every click, swipe, and scroll without requiring manual event tagging, giving you a complete picture of the customer journey from start to finish.
You can use the platform to identify technical bugs, surface UX flaws, and quantify the financial impact of specific site issues. It serves product managers, engineers, and digital marketers at mid-market and enterprise companies who need to make data-driven decisions. By connecting qualitative insights with quantitative data, you can prioritize your roadmap based on what actually matters to your customers.
Mouseflow
Mouseflow is a behavior analytics tool that lets you see exactly how visitors interact with your website. Instead of guessing why people leave your site, you can watch session replays to identify points of friction and use heatmaps to see where users click, scroll, and move their cursors. This visibility helps you fix broken elements and improve your overall user experience.
You can also build conversion funnels to track where users drop off and use form analytics to see which fields cause the most frustration. The platform is designed for marketing teams, UX designers, and product managers who need to turn data into actionable site improvements. It works across all modern web frameworks and scales from personal blogs to large enterprise e-commerce sites.
Overview
FullStory Features
- Session Replay Watch high-fidelity reconstructions of real user sessions to see exactly where people get stuck or frustrated on your site.
- Heatmaps and Clickmaps Visualize aggregate user behavior to identify which elements grab attention and which parts of your page are being ignored.
- Frustration Signals Automatically detect 'rage clicks' and 'dead clicks' so you can quickly find and fix the most painful parts of your UI.
- Funnel Analysis Build conversion funnels in seconds to see where users drop off and instantly watch replays of those specific moments.
- Privacy by Design Protect your users' sensitive data with robust, private-by-default masking tools that ensure personal information never leaves their browser.
- Mobile App Monitoring Capture native mobile interactions on iOS and Android to ensure your app experience is as smooth as your desktop site.
Mouseflow Features
- Session Replay. Watch real-time recordings of your visitors to see exactly where they get stuck or frustrated on your site.
- Dynamic Heatmaps. Visualize user behavior with six types of heatmaps that track clicks, scrolls, attention, and movement across your pages.
- Conversion Funnels. Create custom funnels to identify the specific pages where you are losing potential customers during the checkout process.
- Form Analytics. Improve your lead generation by seeing which form fields take too long to fill or cause users to abandon.
- Friction Scoring. Automatically identify unhappy users with a score that flags 'rage clicks' and 'random movement' so you can prioritize fixes.
- Feedback Campaigns. Launch targeted surveys to ask your visitors specific questions at the exact moment they experience a problem.
Pricing Comparison
FullStory Pricing
- 1,000 sessions per month
- 1 month of data retention
- Session Replay
- Heatmaps
- Basic frustration signals
- Everything in Free, plus:
- Custom session volume
- Extended data retention
- Advanced funnel analytics
- Segment filtering
- Full suite of integrations
Mouseflow Pricing
- 500 sessions per month
- 1 website
- 1 month of data storage
- Unlimited heatmaps
- Key features included
- Everything in Free, plus:
- 5,000 sessions per month
- 1 website
- 3 months of data storage
- 1 funnel and 1 form
- Email support
Pros & Cons
FullStory
Pros
- Incredible detail in session replays compared to competitors
- Automatic data capture requires no manual event tagging
- Powerful search filters make finding specific sessions easy
- Excellent privacy controls for masking sensitive user data
Cons
- Pricing can be high for high-traffic websites
- Steep learning curve for advanced analytical features
- Data retention limits can be restrictive on lower plans
Mouseflow
Pros
- Automatic friction detection saves time finding bugs
- Heatmaps work on dynamic and password-protected pages
- Generous free tier for low-traffic websites
- Easy installation with a single tracking script
Cons
- Session limits can be reached quickly on high-traffic sites
- Interface can feel slightly dated compared to competitors
- Data storage duration is limited on lower tiers