BigChange
BigChange is an all-in-one job management software that combines CRM, scheduling, mobile tracking, and invoicing into a single platform to help field service businesses streamline their entire operation.
GorillaDesk
GorillaDesk is an all-in-one field service management software designed to help pest control and lawn care businesses streamline scheduling, invoicing, and customer communication from a single platform.
Quick Comparison
| Feature | BigChange | GorillaDesk |
|---|---|---|
| Website | bigchange.com | gorilladesk.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $79.95/month | $49/month |
| FREE Trial | ✘ No free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2012 | 2013 |
| Headquarters | Leeds, UK | Boca Raton, USA |
Overview
BigChange
BigChange is a comprehensive job management platform designed to run your entire field service business from a single pane of glass. You can eliminate paper-based processes by digitizing everything from initial quotes and intelligent scheduling to real-time vehicle tracking and instant invoicing. The system ensures your office team and field technicians stay perfectly synced, reducing administrative errors and speeding up your payment cycles.
You can manage your entire customer journey, track your fleet's location, and ensure health and safety compliance through mobile workflows. Whether you are running a small plumbing outfit or a large-scale construction firm, the platform provides the visibility you need to optimize your resources. By centralizing your data, you can stop juggling multiple disconnected tools and focus on growing your revenue and improving customer satisfaction.
GorillaDesk
GorillaDesk is a specialized field service management tool built to help you run your service business from your pocket or office. You can move away from paper schedules and manual billing by using a centralized system that handles everything from initial job booking to final payment collection. It focuses on simplifying the administrative side of field work so you can spend more time on actual service delivery.
You can manage your entire team’s schedule with a drag-and-drop calendar, send automated appointment reminders to reduce no-shows, and generate professional invoices instantly. The platform is specifically tailored for industries like pest control, lawn care, and pool maintenance, ensuring the features match your daily workflow. Whether you are a solo operator or managing a growing fleet, it provides the tools to keep your operations organized and your customers informed.
Overview
BigChange Features
- Intelligent Scheduling Assign the right technician to every job based on location, skills, and availability using a visual drag-and-drop resource planner.
- Mobile Workforce App Give your field team everything they need on a smartphone or tablet, including job details, digital forms, and photo capture.
- Real-Time Vehicle Tracking Monitor your fleet's live location and driving behavior to improve arrival accuracy and reduce fuel costs across your business.
- CRM & Lead Management Keep all your customer history, communications, and contract details in one searchable database for better relationship management.
- Financial Management Generate professional quotes on-site and convert them into invoices instantly to get paid faster by your customers.
- Compliance Workflows Enforce safety standards with mandatory digital risk assessments and vehicle checks that your team must complete before starting work.
GorillaDesk Features
- Smart Scheduling. Manage your team's appointments with a drag-and-drop calendar that syncs across all your devices in real-time.
- Automated Notifications. Send automated SMS and email reminders to your customers so they never miss a scheduled service visit.
- Mobile Field App. Access job details, attach photos, and collect digital signatures directly from your smartphone while out in the field.
- Instant Invoicing. Generate professional invoices and process credit card payments on the spot to improve your company's cash flow.
- Route Optimization. Map out the most efficient driving routes for your technicians to save on fuel costs and time.
- Customer Portal. Give your clients a private space to view their service history, pay open invoices, and request new jobs.
Pricing Comparison
BigChange Pricing
- Full CRM access
- Job scheduling and planning
- Mobile app for field crew
- Real-time tracking
- Standard reporting
- Invoicing and financial tools
- Everything in Standard, plus:
- Advanced stock management
- Custom API integrations
- Enhanced business intelligence
- Multi-entity support
- Priority account management
GorillaDesk Pricing
- 1 Route included
- Unlimited customers
- Drag-and-drop scheduling
- Invoicing and quotes
- Mobile app access
- Basic reporting
- Everything in Basic, plus:
- Automated SMS reminders
- Route optimization
- Customer portal
- Document management
- Advanced reporting tools
Pros & Cons
BigChange
Pros
- Eliminates paper waste by digitizing all field documentation
- Live tracking significantly improves technician arrival time accuracy
- Centralized database makes finding customer history incredibly fast
- Mobile app works reliably even in low-signal areas
- Automated invoicing reduces the time spent on admin
Cons
- Initial setup requires significant time for data migration
- Mobile app interface has a slight learning curve
- Customizing complex reports can be difficult for beginners
GorillaDesk
Pros
- Extremely intuitive interface that is easy for technicians to learn
- Outstanding customer support with fast response times
- Reliable mobile app performance even in areas with poor signal
- Automated reminders significantly reduce missed appointments
Cons
- Pricing increases quickly as you add more routes
- Limited customization options for specific document templates
- Initial setup of complex routes can take some time