GoTo Connect
GoTo Connect is an all-in-one communications software that combines cloud-based business phone systems with professional video conferencing and team messaging to help your business stay connected from anywhere.
JustCall
JustCall is an AI-powered communication platform that provides businesses with a cloud phone system, SMS capabilities, and sales automation tools to enhance customer engagement and team productivity.
Quick Comparison
| Feature | GoTo Connect | JustCall |
|---|---|---|
| Website | gotomeeting.com | justcall.io |
| Pricing Model | Subscription | Subscription |
| Starting Price | $27/month | $19/month |
| FREE Trial | ✓ 14 days free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2003 | 2016 |
| Headquarters | Boston, USA | New York, USA |
Overview
GoTo Connect
GoTo Connect provides you with a unified platform for all your business communication needs. By merging the power of GoToMeeting with a robust cloud phone system, you can switch between making calls, hosting video meetings, and sending team messages within a single interface. This eliminates the need to manage multiple vendors and ensures your team stays reachable whether they are in the office or working remotely.
You can easily manage your entire phone system through a visual editor, allowing you to set up call routing and auto-attendants without needing technical expertise. The platform is designed to scale with your business, offering reliable uptime and enterprise-grade security features. Whether you are a small business looking for a professional image or a larger organization needing advanced contact center tools, you can customize the experience to fit your specific workflow.
JustCall
JustCall is a comprehensive communication platform that transforms how you handle customer interactions across phone, SMS, and WhatsApp. You can instantly get local or toll-free numbers in over 70 countries, allowing your team to establish a global presence from a single interface. The platform focuses on eliminating manual data entry by syncing every call and message directly with your existing CRM.
You can accelerate your outbound sales efforts using automated dialers and improve coaching with real-time AI insights. Whether you are managing a remote support team or a high-volume sales department, the software provides the visibility you need through live call monitoring and detailed analytics. It simplifies your tech stack by consolidating your phone system, messaging, and workflow automation into one easy-to-use dashboard.
Overview
GoTo Connect Features
- Cloud Phone System Make and receive business calls from any device using your professional business number to stay connected everywhere.
- HD Video Conferencing Launch instant video meetings with up to 250 participants and share your screen with one click for better collaboration.
- Visual Dial Plan Editor Design your call routing and automated menus using a simple drag-and-drop interface to ensure callers reach the right person.
- Team Messaging Chat with colleagues individually or in groups to share files and keep projects moving without leaving the app.
- Mobile and Desktop Apps Turn your smartphone or laptop into a full-featured desk phone so you never miss an important client call.
- Real-time Analytics Monitor call volume and wait times with visual dashboards to help you make data-driven staffing decisions for your team.
JustCall Features
- Multi-Channel Communication. Make calls, send texts, and manage WhatsApp chats from a single unified dashboard to stay connected with customers.
- Auto Dialer. Automate your outbound calling campaigns and reach more prospects in less time without manual dialing errors.
- CRM Integration. Connect with over 100 CRMs to automatically log calls, recordings, and texts directly under your contact records.
- AI Call Scoring. Use AI to automatically analyze and score your calls based on sentiment, talking speed, and script adherence.
- Live Call Monitoring. Listen in on live calls, whisper advice to your agents, or join the conversation to ensure high-quality service.
- Local Presence. Increase your call pick-up rates by showing a local caller ID that matches your prospect's geographic location.
Pricing Comparison
GoTo Connect Pricing
- 1 local or toll-free number
- Unlimited extensions
- Video conferencing (up to 4 participants)
- Team chat and messaging
- Mobile and desktop apps
- Everything in Basic, plus:
- Unlimited calling in 50+ countries
- Video conferencing (up to 250 participants)
- Recorded greetings and music on hold
- Call recording and voicemail-to-email
- Visual Dial Plan Editor
JustCall Pricing
- Unlimited calling within US & Canada
- One local or toll-free number
- SMS and MMS capabilities
- Basic CRM integrations
- Call forwarding and recording
- Mobile and desktop apps
- Everything in Essentials, plus:
- Call monitoring and whispering
- Sales Dialer access
- SMS automation and sequences
- Advanced CRM integrations
- Appointment scheduling
Pros & Cons
GoTo Connect
Pros
- Reliable call quality and high uptime for business continuity
- Easy to set up complex call routing visually
- Consolidates phone, video, and chat into one monthly bill
- Excellent mobile app performance for remote employees
Cons
- Initial setup of advanced features can be time-consuming
- Customer support response times can vary during peak hours
- Reporting features feel basic compared to dedicated analytics tools
JustCall
Pros
- Seamless integration with popular CRMs like HubSpot and Pipedrive
- Quick and easy setup process for new phone numbers
- Reliable mobile app for managing calls on the go
- Helpful automated SMS sequences for lead follow-up
Cons
- Call quality can occasionally fluctuate on weaker connections
- Interface can feel cluttered when managing many active lines
- Additional costs for international numbers can add up quickly