GoTo Connect
GoTo Connect is an all-in-one communications software that combines cloud-based business phone systems with professional video conferencing and team messaging to help your business stay connected from anywhere.
Ooma
Ooma provides cloud-based communications solutions including VoIP phone services, smart security systems, and internet connectivity for both residential users and businesses of all sizes.
Quick Comparison
| Feature | GoTo Connect | Ooma |
|---|---|---|
| Website | gotomeeting.com | ooma.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $27/month | $19.95/month |
| FREE Trial | ✓ 14 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2003 | 2003 |
| Headquarters | Boston, USA | Sunnyvale, USA |
Overview
GoTo Connect
GoTo Connect provides you with a unified platform for all your business communication needs. By merging the power of GoToMeeting with a robust cloud phone system, you can switch between making calls, hosting video meetings, and sending team messages within a single interface. This eliminates the need to manage multiple vendors and ensures your team stays reachable whether they are in the office or working remotely.
You can easily manage your entire phone system through a visual editor, allowing you to set up call routing and auto-attendants without needing technical expertise. The platform is designed to scale with your business, offering reliable uptime and enterprise-grade security features. Whether you are a small business looking for a professional image or a larger organization needing advanced contact center tools, you can customize the experience to fit your specific workflow.
Ooma
Ooma provides a flexible cloud-based communication platform that keeps you connected whether you are at your desk or on the move. You can manage your business calls, virtual meetings, and team messaging through a single interface that works across desk phones, mobile apps, and computers. It eliminates the need for complex hardware installations by using your existing internet connection to deliver high-definition voice quality and advanced call management features.
You can easily scale your system as your team grows, adding new extensions or phone numbers in minutes through an intuitive online portal. The platform solves the problem of missed opportunities by offering automated receptionists and ring groups that ensure your customers always reach the right person. Whether you are a solo entrepreneur or managing a large enterprise, you get access to enterprise-grade communication tools without the typical enterprise price tag.
Overview
GoTo Connect Features
- Cloud Phone System Make and receive business calls from any device using your professional business number to stay connected everywhere.
- HD Video Conferencing Launch instant video meetings with up to 250 participants and share your screen with one click for better collaboration.
- Visual Dial Plan Editor Design your call routing and automated menus using a simple drag-and-drop interface to ensure callers reach the right person.
- Team Messaging Chat with colleagues individually or in groups to share files and keep projects moving without leaving the app.
- Mobile and Desktop Apps Turn your smartphone or laptop into a full-featured desk phone so you never miss an important client call.
- Real-time Analytics Monitor call volume and wait times with visual dashboards to help you make data-driven staffing decisions for your team.
Ooma Features
- Virtual Receptionist. Create a professional first impression by automatically greeting callers and directing them to the right department or extension.
- Mobile App. Take your office extension anywhere so you can make and receive business calls on your smartphone without using your personal number.
- Ring Groups. Ensure every customer call is answered by ringing multiple phones simultaneously, such as your entire sales or support team.
- Digital Faxing. Send and receive faxes directly from your computer or mobile device, eliminating the need for a physical fax machine.
- Video Conferencing. Host face-to-face virtual meetings with screen sharing and collaborative tools to keep your remote team perfectly synced.
- Call Recording. Record important conversations automatically or on-demand so you can review details later or use them for staff training.
Pricing Comparison
GoTo Connect Pricing
- 1 local or toll-free number
- Unlimited extensions
- Video conferencing (up to 4 participants)
- Team chat and messaging
- Mobile and desktop apps
- Everything in Basic, plus:
- Unlimited calling in 50+ countries
- Video conferencing (up to 250 participants)
- Recorded greetings and music on hold
- Call recording and voicemail-to-email
- Visual Dial Plan Editor
Ooma Pricing
- Mobile app for iOS and Android
- Virtual Receptionist
- Ring Groups
- Music on hold
- Unlimited calling in US/Canada
- Keep your existing number
- Everything in Essentials, plus:
- Ooma Office desktop app
- Video conferencing
- Call recording
- Enhanced call blocking
- Voicemail transcription
Pros & Cons
GoTo Connect
Pros
- Reliable call quality and high uptime for business continuity
- Easy to set up complex call routing visually
- Consolidates phone, video, and chat into one monthly bill
- Excellent mobile app performance for remote employees
Cons
- Initial setup of advanced features can be time-consuming
- Customer support response times can vary during peak hours
- Reporting features feel basic compared to dedicated analytics tools
Ooma
Pros
- Crystal clear voice quality even on standard internet
- Very easy setup process for non-technical users
- Mobile app allows seamless remote work transitions
- Significant cost savings compared to traditional landlines
Cons
- Hardware shipping fees apply for physical phones
- Advanced features require higher-tier paid subscriptions
- International calling rates vary by destination country