Hiya
Hiya provides a voice security and identity platform that protects your business from phone fraud while improving your outbound call answer rates through branded caller ID.
ReadyMode
ReadyMode is a cloud-based predictive dialer and outbound call center software designed to help sales teams increase connect rates through automated dialing and integrated lead management tools.
Quick Comparison
| Feature | Hiya | ReadyMode |
|---|---|---|
| Website | hiya.com | readymode.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $150/month |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2016 | 2014 |
| Headquarters | Seattle, USA | Vancouver, Canada |
Overview
Hiya
Hiya helps you reclaim the phone as a trusted communication channel by solving two major problems: unidentified calls and phone-based fraud. If you are a business struggling with low answer rates, you can use their branded call feature to display your company name, logo, and reason for calling on your customers' mobile screens. This transparency builds immediate trust and ensures your important calls don't get ignored or flagged as spam.
For mobile carriers and enterprises, the platform offers advanced protection against spoofing and illegal robocalls using AI-driven behavioral analysis. You can monitor your reputation across major networks and stop scammers from impersonating your brand. Whether you are running a high-volume contact center or managing a global carrier network, the software provides the data insights you need to improve connection rates and secure your voice communications.
ReadyMode
ReadyMode is an all-in-one outbound sales platform that combines a powerful predictive dialer with built-in lead management. You can automate your dialing process to reach more prospects in less time, significantly reducing the idle periods between live conversations. The system intelligently manages your lead data, ensuring your agents always have the right information at their fingertips during every call.
You can scale your outreach efforts quickly with a platform built for high-volume environments. It handles everything from lead distribution and real-time reporting to advanced inbound call routing. By centralizing your communications and CRM data, you eliminate the friction of switching between tools, allowing your team to focus entirely on closing deals and driving revenue growth.
Overview
Hiya Features
- Hiya Connect Display your company name, logo, and call reason on your customer's device to increase your answer rates significantly.
- Call Reputation Monitoring Track how your numbers are being flagged across major carriers and take action to clear spam labels quickly.
- Adaptive AI Protection Block evolving phone-based threats and stop spoofed calls from reaching your users with real-time behavioral analysis.
- Performance Analytics Access detailed reports on your call attempts and answer rates to optimize your outbound communication strategy.
- Hiya Protect Integrate enterprise-grade call filtering directly into your network to shield your subscribers from spam and fraud.
- Global Database Leverage a massive proprietary database of phone numbers to identify callers and detect suspicious patterns instantly.
ReadyMode Features
- Predictive Dialer. Automate your outbound dialing to connect with live prospects faster while minimizing agent wait times between successful calls.
- Lead Management CRM. Organize and track your entire lead database within a single interface to ensure no follow-up ever falls through the cracks.
- Smart Inbound Routing. Route incoming calls to the most qualified available agent based on custom rules to improve your customer experience.
- Real-Time Reporting. Monitor agent performance and campaign success with live dashboards that show you exactly how your team is performing.
- Custom Scripting. Build dynamic call scripts that guide your agents through conversations and ensure consistent messaging across your entire sales team.
- Call Recording. Record and store your conversations automatically so you can review calls for quality assurance and agent training purposes.
Pricing Comparison
Hiya Pricing
ReadyMode Pricing
- Predictive dialing capabilities
- Built-in CRM functionality
- Real-time agent monitoring
- Standard reporting tools
- Inbound call routing
- Call recording storage
- Everything in Standard, plus:
- Custom API integrations
- Advanced data management
- Dedicated account management
- Priority technical support
- Customized reporting modules
Pros & Cons
Hiya
Pros
- Significantly improves outbound call answer rates
- Reduces the frequency of spam flagging
- Easy to set up branded caller ID
- Provides clear visibility into call reputation
- Effective at blocking fraudulent incoming calls
Cons
- Pricing requires a custom sales consultation
- Branding features depend on carrier support
- Analytics can be complex for beginners
ReadyMode
Pros
- High-speed dialing significantly increases daily talk time
- Intuitive interface makes agent onboarding quick and easy
- Reliable system uptime for consistent daily operations
- Excellent customer support responsiveness for technical issues
Cons
- Higher price point compared to basic dialers
- Initial configuration can be complex for beginners
- Reporting customization has a slight learning curve