Greenway Health vs ICANotes Comparison: Reviews, Features, Pricing & Alternatives in 2026

Detailed side-by-side comparison to help you choose the right solution for your team

Updated Apr 2026 8 min read

Greenway Health

0.0 (0 reviews)

Greenway Health provides integrated electronic health record, practice management, and revenue cycle solutions designed to help medical practices improve patient care and financial performance.

Starting at --
Free Trial NO FREE TRIAL
VS

ICANotes

0.0 (0 reviews)

ICANotes is a specialized electronic health record software designed for behavioral health professionals to create comprehensive, clinically accurate charts and documentation with a unique button-driven narrative generator.

Starting at $155.3/mo
Free Trial NO FREE TRIAL

Quick Comparison

Feature Greenway Health ICANotes
Website greenwayhealth.com icanotes.com
Pricing Model Custom Subscription
Starting Price Custom Pricing $155.3/month
FREE Trial ✘ No free trial ✘ No free trial
Free Plan ✘ No free plan ✘ No free plan
Product Demo ✓ Request demo here ✓ Request demo here
Deployment cloud on-premise mobile saas mobile desktop
Integrations Microsoft Teams Experian Health Waystar Change Healthcare Updox Healthwise Appriss Health DrFirst Change Healthcare Waystar CardConnect Zoom Microsoft Outlook
Target Users small-business mid-market enterprise small-business mid-market enterprise
Target Industries healthcare healthcare
Customer Count 0 0
Founded Year 1977 1999
Headquarters Tampa, USA Annapolis, USA

Overview

G

Greenway Health

Greenway Health offers a suite of clinical and financial solutions tailored to help your ambulatory practice thrive in a complex healthcare environment. You can choose between their flagship platforms, Intergy or Prime Suite, to manage patient records, scheduling, and billing from a single integrated system. The software focuses on reducing your administrative burden so you can spend more time with patients while maintaining strict compliance with healthcare regulations.

Beyond basic record-keeping, you can use the platform to optimize your entire revenue cycle and engage patients through secure digital portals. Whether you run a small independent clinic or a large multi-specialty group, the system adapts to your specific specialty workflows. You get access to data-driven insights that help you track clinical outcomes and financial health in real-time, ensuring your practice remains sustainable and efficient.

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ICANotes

ICANotes is a clinical documentation solution built specifically for mental and behavioral health professionals. You can move away from tedious typing by using a unique button-driven interface that helps you generate narrative-style progress notes, initial evaluations, and discharge summaries in minutes. The platform is designed to think like a clinician, ensuring your documentation meets high standards for compliance and audit readiness without sacrificing your time.

Beyond documentation, you can manage your entire practice through integrated scheduling, electronic prescribing, and a secure patient portal. It serves a wide range of settings, from solo practitioners to large multi-disciplinary clinics and inpatient facilities. By centralizing your clinical and administrative workflows, you can focus more on patient care and less on the administrative burden of charting and billing.

Overview

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Greenway Health Features

  • Specialty-Specific EHR Customize your clinical templates to match your specific medical specialty and document patient encounters faster.
  • Practice Management Streamline your front-office operations with integrated scheduling, registration, and automated appointment reminders for patients.
  • Revenue Cycle Management Clean up your claims process and reduce denials with automated billing tools and expert financial services.
  • Greenway Patient Portal Give your patients secure access to their health records, lab results, and online bill pay from any device.
  • Greenway Insights Analyze your practice performance with visual dashboards that track both clinical quality measures and financial KPIs.
  • Telehealth Integration Conduct virtual visits directly within your clinical workflow to reach patients wherever they are located.
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ICANotes Features

  • Button-Driven Charting. Generate complete narrative notes by clicking clinically-defined buttons that assemble professional sentences based on your specific observations.
  • Integrated Telehealth. Conduct secure, HIPAA-compliant video sessions directly within your clinical workflow without needing third-party meeting software.
  • Electronic Prescribing. Send prescriptions and refills to pharmacies instantly while checking for drug interactions and managing controlled substances securely.
  • Patient Portal. Give your patients a secure way to complete intake forms, sign documents, and pay balances online before their appointments.
  • Automated Billing. Generate CMS-1500 forms and electronic claims automatically from your finished notes to ensure faster reimbursement from payers.
  • Customizable Templates. Tailor the charting interface to your specific specialty, whether you practice psychiatry, psychology, social work, or therapy.

Pricing Comparison

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Greenway Health Pricing

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ICANotes Pricing

Full-Time Prescriber
$155.3
  • Unlimited clinical documentation
  • Electronic prescribing (eRx)
  • Integrated scheduling
  • Secure patient portal
  • Standard technical support
  • HIPAA-compliant data storage

Pros & Cons

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Greenway Health

Pros

  • Highly customizable templates for various medical specialties
  • Comprehensive reporting tools for clinical quality tracking
  • Reliable integration between clinical and billing modules
  • Strong support for regulatory compliance and reporting

Cons

  • Significant learning curve for new staff members
  • System updates can occasionally cause temporary slowdowns
  • Customization process requires significant initial time investment
A

ICANotes

Pros

  • Significantly reduces time spent on narrative clinical documentation
  • Highly compliant notes that perform well in audits
  • Excellent customer support with responsive technical assistance
  • Comprehensive features specifically built for behavioral health needs

Cons

  • Interface feels dated compared to modern web apps
  • Initial setup requires a significant time investment
  • Occasional lag during peak usage hours
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