Customer Service Software

Customer service software helps you deliver faster, smarter support that keeps your customers happy. With this, you can manage tickets, track conversations across channels, and automate responses to common questions. It enables you to monitor customer sentiment and gather feedback, so you improve your service continuously. In this category, you’ll find tools designed to streamline communication, boost team collaboration, and create memorable experiences that build loyalty.

39 products 0 reviews
Showing 1-25 of 39 products

Nextiva

New

Customer Service Software

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Nextiva is a comprehensive communication software providing cloud-based business phone systems, video conferencing, and customer relationship manageme

Salesforce HubSpot Microsoft Outlook Google Workspace
Starting at $18.95/month

CloudTalk

New

Customer Service Software

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CloudTalk is a cloud-based business phone system designed for support and sales teams to improve customer interactions through automated calling featu

HubSpot Salesforce Pipedrive Zendesk
Starting at $25/month

Aircall

New

Customer Service Software

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Aircall is a cloud-based call center software that integrates with your CRM and helpdesk tools to streamline phone support and sales operations for mo

Salesforce HubSpot Zendesk Slack
Starting at $30/month

Coveo

New

Customer Service Software

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Coveo provides an AI-powered search and recommendation platform that injects unified, personalized intelligence into every digital experience across y

Salesforce ServiceNow Adobe Experience Manager SAP Commerce Cloud
Starting at Custom Pricing

SearchUnify

New

Customer Service Software

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SearchUnify is a unified cognitive search platform that uses artificial intelligence and machine learning to provide relevant, personalized search res

Salesforce Zendesk Adobe Experience Manager Jira
Starting at Custom Pricing

Five9

New

Customer Service Software

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Five9 is a cloud contact center solution that uses artificial intelligence to help you automate customer interactions and provide your agents with rea

Salesforce Microsoft Dynamics 365 Zendesk ServiceNow
Starting at Custom Pricing

Genesys Cloud CX

New

Customer Service Software

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Genesys Cloud CX is an all-in-one contact center solution that unifies customer and agent experiences across phone, email, chat, and social media thro

Salesforce Microsoft Teams Zendesk ServiceNow
Starting at $75/month

Talkdesk

New

Customer Service Software

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Talkdesk is a cloud-based contact center platform that uses artificial intelligence to help you automate customer service processes and deliver person

Salesforce Zendesk Slack Microsoft Teams
Starting at $75/month

Sprout Social

New

Customer Service Software

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Sprout Social is a comprehensive social media management platform that helps you manage engagement, publishing, analytics, and listening across all yo

Slack Salesforce Zendesk HubSpot
Starting at $249/month

Sprinklr

New

Customer Service Software

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Sprinklr is a unified customer experience management platform that uses specialized AI to help you manage social media, customer service, marketing, a

Salesforce Microsoft Dynamics 365 ServiceNow Slack
Starting at $199/month

Discourse

New

Customer Service Software

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Discourse is an open-source forum platform designed to help you build engaging online communities through modern discussion tools, real-time notificat

Slack WordPress GitHub Patreon
Starting at $25/month

Khoros

New

Customer Service Software

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Khoros is a customer engagement software providing unified solutions for social media management, online community building, and digital contact cente

Salesforce Microsoft Dynamics 365 Zendesk Slack
Starting at Custom Pricing

OpenPhone

New

Customer Service Software

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OpenPhone is a modern business phone system that adds a professional work line to your existing devices while providing powerful team collaboration fe

Slack HubSpot Salesforce Zapier
Starting at $15/month

Salesforce

New

Customer Service Software

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Salesforce is a comprehensive customer relationship management platform that helps you manage sales, service, marketing, and commerce activities in a

Slack Google Workspace Microsoft 365 QuickBooks
Starting at $25/month

Deskpro

New

Customer Service Software

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Deskpro is an all-in-one help desk software that centralizes your customer communications across email, chat, voice, and social media into a single, o

Slack Salesforce Jira GitHub
Starting at $29/month

Jitbit Help Desk

New

Customer Service Software

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Jitbit Help Desk is a streamlined ticketing system designed to help your team manage customer support requests through email integration, automation,

Slack Microsoft Teams Jira GitHub
Starting at $29/month

HelpSpot

New

Customer Service Software

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HelpSpot is a centralized help desk software providing email management, a self-service knowledge base, and robust reporting tools to help your team o

Slack Zapier Microsoft Active Directory SAML
Starting at $19/month

Zammad

New

Customer Service Software

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Zammad is an open-source help desk and customer support platform that centralizes communication from email, phone, chat, and social media into a singl

Slack Microsoft Exchange GitHub GitLab
Starting at $5/month

SupportPal

New

Customer Service Software

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SupportPal is a self-hosted help desk software that allows you to manage customer inquiries across multiple channels while maintaining complete contro

WHMCS Blesta Slack Twitter
Starting at $14.95/month

osTicket

New

Customer Service Software

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osTicket is an open-source support ticket system that routes inquiries created via email, web-forms, and phone calls into a simple, easy-to-use, multi

LDAP Active Directory MySQL PHP
Starting at Free

Faveo Helpdesk

New

Customer Service Software

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Faveo Helpdesk is an automated web-based support system designed to help you manage customer tickets, organize internal requests, and build a comprehe

WhatsApp Facebook Twitter LDAP
Starting at $36/month

Hesk

New

Customer Service Software

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Hesk is a lightweight help desk software that allows you to manage customer support tickets, organize inquiries, and build a self-service knowledge ba

Email PHP/MySQL Environments
Starting at Free

ServiceNow

New

Customer Service Software

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ServiceNow is a cloud-based platform that digitizes and automates siloed processes into unified digital workflows to help organizations improve operat

Microsoft Teams Slack Salesforce Azure
Starting at Custom Pricing

ReturnGO

New

Customer Service Software

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ReturnGO is a post-purchase returns management platform that helps e-commerce brands automate exchange-first workflows and reduce refunds through a br

Shopify ShipStation Klaviyo Gorgias
Starting at $20/month

Helpjuice

New

Customer Service Software

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Helpjuice is a specialized knowledge base software designed to help you create, manage, and scale internal and external documentation with advanced se

Slack Salesforce Zendesk Microsoft Teams
Starting at $120/month
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