Customer Service Software

Customer service software helps you deliver faster, smarter support that keeps your customers happy. With this, you can manage tickets, track conversations across channels, and automate responses to common questions. It enables you to monitor customer sentiment and gather feedback, so you improve your service continuously. In this category, you’ll find tools designed to streamline communication, boost team collaboration, and create memorable experiences that build loyalty.

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OpenPhone

Customer Service Software

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OpenPhone is a modern business phone system that adds a professional work line to your existing devices while providing powerful team collaboration fe

Slack HubSpot Salesforce Zapier
Starting at $15/month

Deskpro

Customer Service Software

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Deskpro is an all-in-one help desk software that centralizes your customer communications across email, chat, voice, and social media into a single, o

Slack Salesforce Jira GitHub
Starting at $29/month

Jitbit Help Desk

Customer Service Software

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Jitbit Help Desk is a streamlined ticketing system designed to help your team manage customer support requests through email integration, automation,

Slack Microsoft Teams Jira GitHub
Starting at $29/month

HelpSpot

Customer Service Software

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HelpSpot is a centralized help desk software providing email management, a self-service knowledge base, and robust reporting tools to help your team o

Slack Zapier Microsoft Active Directory SAML
Starting at $19/month

Zammad

Customer Service Software

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Zammad is an open-source help desk and customer support platform that centralizes communication from email, phone, chat, and social media into a singl

Slack Microsoft Exchange GitHub GitLab
Starting at $5/month

SupportPal

Customer Service Software

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SupportPal is a self-hosted help desk software that allows you to manage customer inquiries across multiple channels while maintaining complete contro

WHMCS Blesta Slack Twitter
Starting at $14.95/month

osTicket

Customer Service Software

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osTicket is an open-source support ticket system that routes inquiries created via email, web-forms, and phone calls into a simple, easy-to-use, multi

LDAP Active Directory MySQL PHP
Starting at Free

Faveo Helpdesk

Customer Service Software

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Faveo Helpdesk is an automated web-based support system designed to help you manage customer tickets, organize internal requests, and build a comprehe

WhatsApp Facebook Twitter LDAP
Starting at $36/month

Hesk

Customer Service Software

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Hesk is a lightweight help desk software that allows you to manage customer support tickets, organize inquiries, and build a self-service knowledge ba

Email PHP/MySQL Environments
Starting at Free

ReturnGO

Customer Service Software

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ReturnGO is a post-purchase returns management platform that helps e-commerce brands automate exchange-first workflows and reduce refunds through a br

Shopify ShipStation Klaviyo Gorgias
Starting at $20/month

Voiso

Customer Service Software

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Voiso is an AI-driven contact center software providing omnichannel communication, automated outbound dialing, and real-time analytics to help busines

Salesforce HubSpot Zendesk Zoho CRM
Starting at Custom Pricing

Ziwo

Customer Service Software

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Ziwo is a cloud-based contact center software that provides omnichannel communication tools including voice, WhatsApp, and SMS to help businesses mana

Salesforce HubSpot Zendesk Zoho CRM
Starting at $??/month

Glia

Customer Service Software

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Glia provides a unified digital customer service platform that combines co-browsing, video, and voice to help you support customers directly within yo

Salesforce Zendesk Microsoft Dynamics 365 Jack Henry
Starting at Custom Pricing

ScreenMeet

Customer Service Software

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ScreenMeet provides cloud-native cobrowse, screen sharing, and remote support tools integrated directly into your existing CRM and ITSM platforms to s

Salesforce ServiceNow Microsoft Dynamics 365 Zendesk
Starting at Custom Pricing

REVE Chat

Customer Service Software

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REVE Chat is an omni-channel customer engagement software providing live chat, video voice calling, and AI-powered chatbots to help you deliver real-t

WordPress Shopify WhatsApp Facebook Messenger
Starting at $15/month

AppFollow

Customer Service Software

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AppFollow is an integrated mobile app management platform that helps you track app store performance, monitor user reviews, and optimize organic growt

Slack Zendesk Intercom Microsoft Teams
Starting at Free

ASOdesk

Customer Service Software

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ASOdesk is an all-in-one app store optimization platform providing keyword analytics, competitor tracking, and automated review management to help you

Slack Zendesk App Store Connect Google Play Console
Starting at Free

Freshdesk

Customer Service Software

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Freshdesk is a cloud-based customer service software providing omnichannel support, AI-driven automation, and collaborative ticketing tools to help bu

Slack Salesforce Shopify Microsoft Teams
Starting at Free

Hiver

Customer Service Software

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Hiver is a multi-channel customer service platform that transforms your Gmail interface into a collaborative help desk for managing shared inboxes, li

Gmail Slack WhatsApp Salesforce
Starting at $15/month

Groove

Customer Service Software

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Groove is a simple help desk software designed to help small businesses manage customer support emails, live chat, and knowledge bases through a colla

Slack Shopify Stripe Salesforce
Starting at $12/month

Sierra

Customer Service Software

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Sierra is a conversational AI platform that enables you to build autonomous agents that handle complex customer service tasks, integrate with your bus

Salesforce Zendesk Shopify SAP
Starting at Custom Pricing

Boost.ai

Customer Service Software

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Boost.ai provides an enterprise-grade conversational AI platform that allows you to build, deploy, and scale advanced virtual agents to automate custo

Salesforce Zendesk Microsoft Teams Slack
Starting at Custom Pricing

Forethought

Customer Service Software

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Forethought is an AI-powered customer service platform that uses generative AI to automate support tickets, assist human agents, and provide deep insi

Zendesk Salesforce ServiceNow Slack
Starting at Custom Pricing

Flow XO

Customer Service Software

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Flow XO is a versatile automation platform that allows you to build and deploy code-free chatbots across multiple messaging channels to streamline cus

Slack Google Sheets Stripe Mailchimp
Starting at Free

Engati

Customer Service Software

0.0 (0 reviews) Write Review

Engati is an AI-powered customer experience platform that helps you automate support and engagement through intelligent chatbots and live chat across

Salesforce HubSpot Shopify Zendesk
Starting at $??/month
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