Heartbeat
Heartbeat is an all-in-one community platform that combines real-time chat, forum discussions, live events, and content hosting to help you build and manage highly engaged online groups and memberships.
Influitive
Influitive is a customer advocacy platform that helps you build a community of brand advocates to drive referrals, reviews, and social proof through gamified engagement and rewards.
Quick Comparison
| Feature | Heartbeat | Influitive |
|---|---|---|
| Website | heartbeat.chat | influitive.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $49/month | Custom Pricing |
| FREE Trial | ✓ 14 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2020 | 2010 |
| Headquarters | New York, USA | Toronto, Canada |
Overview
Heartbeat
Heartbeat is an all-in-one platform designed to help you build, manage, and scale online communities without juggling multiple tools. Instead of forcing your members to switch between Slack for chat, Zoom for meetings, and Teachable for courses, you can host everything in one branded space. You can organize your community into dedicated channels, create long-form forum threads for deep discussions, and host live video events directly within the app.
The platform is built for creators, educators, and organizations who want to foster genuine connection. You can easily manage memberships, process payments through Stripe, and gate content based on specific user groups. Whether you are launching a small mastermind or scaling a massive online school, Heartbeat provides the infrastructure to keep your members engaged and your administrative tasks automated.
Influitive
Influitive helps you transform your customers into a powerful marketing force by building an engaged community of advocates. You can create a branded hub where customers complete challenges, such as writing reviews, sharing social media posts, or providing referrals. By using gamification elements like points, badges, and leaderboards, you keep your advocates motivated and consistently active in supporting your brand's growth.
The platform allows you to target specific customer segments with personalized experiences and track the direct impact of advocacy on your sales pipeline. You can integrate it with your CRM to automate workflows and ensure your sales team has access to high-quality references and testimonials exactly when they need them. It is primarily used by B2B software companies looking to scale their word-of-mouth marketing and customer retention efforts.
Overview
Heartbeat Features
- Real-time Chat Create organized channels for instant messaging so your members can connect and collaborate in real-time.
- Forum Discussions Host long-form threads and searchable discussions to ensure your community's best knowledge never gets lost in the chat.
- Course Hosting Build and sell online courses with a native LMS that keeps your educational content right next to your community.
- Live Events Schedule and host live video calls or webinars directly in the platform with integrated calendar syncing.
- Member Directories Help your members find each other with searchable profiles and custom fields tailored to your community's needs.
- Automated Onboarding Set up automated workflows to welcome new members and guide them through your community's most important resources.
Influitive Features
- Gamified Challenges. Create interactive tasks for your customers to complete, rewarding them with points and badges for their advocacy efforts.
- Referral Management. Track and manage customer referrals from initial submission to closed deal, ensuring your advocates are recognized for their impact.
- Discussion Forums. Build a thriving peer-to-peer community where your customers can share best practices, ask questions, and connect with each other.
- Targeted Campaigns. Segment your advocates based on their interests or behavior to deliver personalized challenges that resonate with their specific expertise.
- Automated Rewards. Manage a digital storefront where advocates can redeem their earned points for physical gifts, gift cards, or exclusive experiences.
- Reporting and Analytics. Measure the ROI of your advocacy program with detailed dashboards that track engagement, social reach, and influenced revenue.
Pricing Comparison
Heartbeat Pricing
- Up to 1,000 members
- Unlimited storage
- Custom domain
- Web, iOS, and Android apps
- Stripe payment integration
- Basic reporting
- Everything in Starter, plus:
- Unlimited members
- Advanced analytics
- Custom onboarding flows
- API access
- Removal of Heartbeat branding
Influitive Pricing
Pros & Cons
Heartbeat
Pros
- Consolidates chat, courses, and events into one app
- Clean and modern interface is easy for members
- Strong mobile app performance for on-the-go engagement
- Highly responsive customer support and active development
- Flexible permission settings for different member tiers
Cons
- Learning curve for setting up complex automations
- Lacks a forever-free plan for very small groups
- Limited native integrations compared to older platforms
Influitive
Pros
- Highly engaging gamification features keep customers coming back
- Excellent for scaling high-volume review and referral campaigns
- Strong integration with Salesforce for tracking revenue impact
- Responsive customer success team helps with program strategy
Cons
- Significant time investment required to manage daily challenges
- Reporting interface can be complex for new administrators
- Higher price point compared to basic community tools