CASH+ Call Accounting
CASH+ Call Accounting is a comprehensive software solution that tracks telecommunication usage to help you reduce costs, monitor employee productivity, and detect potential toll fraud across your organization.
Infortel Select
Infortel Select is a cloud-based call accounting and analytics software that provides deep visibility into your organization's communication data to help you manage costs and improve employee productivity.
Quick Comparison
| Feature | CASH+ Call Accounting | Infortel Select |
|---|---|---|
| Website | hansensoftware.com | isi-info.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✓ 0 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1988 | 1986 |
| Headquarters | Kelowna, Canada | Schaumburg, USA |
Overview
CASH+ Call Accounting
CASH+ Call Accounting helps you gain complete visibility into your organization's phone usage and telecommunication expenses. By connecting directly to your existing phone system, the software captures every incoming and outgoing call, allowing you to generate detailed reports on extension activity, department costs, and trunk usage. You can easily identify expensive long-distance calls, monitor high-volume periods, and ensure your staffing levels match your actual call traffic.
The platform is designed to protect your bottom line by alerting you to potential toll fraud or emergency 911 calls in real-time. Whether you manage a single office or multiple remote locations, you can centralize your data to simplify billing and cost allocation. It serves a wide range of industries including hospitality, professional services, and healthcare, providing the specific tools you need to bill back clients or guests accurately.
Infortel Select
Infortel Select gives you total visibility into your organization's communication ecosystem by collecting and analyzing data from your phone systems and unified communications platforms. You can track every call, message, and meeting across your entire enterprise to identify trends, monitor employee performance, and ensure your communication infrastructure is being used efficiently.
The platform helps you eliminate telecom waste by identifying unused lines and overcharged services while providing automated reports that simplify department chargebacks. Whether you are managing a single office or a global enterprise, you can use these insights to optimize your staffing levels, improve customer service response times, and significantly reduce your monthly telecommunications spend.
Overview
CASH+ Call Accounting Features
- Real-Time Call Tracking Monitor every incoming and outgoing call as it happens so you can maintain an up-to-the-minute record of all communication activity.
- Automated Reporting Schedule detailed reports to arrive in your inbox daily, weekly, or monthly to keep stakeholders informed without manual effort.
- Toll Fraud Alerts Set custom triggers to notify you immediately of suspicious calling patterns or unauthorized long-distance usage to prevent costly security breaches.
- Guest & Client Billing Apply custom surcharges and tax rates to calls so you can accurately bill guests in hotels or clients in professional firms.
- 911 Emergency Notification Receive instant alerts when an emergency number is dialed from any extension, ensuring your team can respond to crises immediately.
- Multi-Site Integration Consolidate data from all your office locations into a single interface for simplified management and unified corporate reporting.
Infortel Select Features
- Real-Time Dashboards. Monitor your call volumes and communication trends as they happen with customizable visual dashboards tailored to your specific KPIs.
- Automated Reporting. Schedule detailed reports to arrive in your inbox automatically so you can stay informed without manual data digging.
- Departmental Chargebacks. Allocate telecom costs to specific departments or cost centers accurately with automated billing and expense distribution tools.
- Carrier Bill Reconciliation. Compare your actual usage data against carrier invoices to identify billing errors and negotiate better rates with your providers.
- Unused Line Identification. Find and disconnect underutilized phone lines or licenses to immediately reduce your monthly recurring telecommunications expenses.
- UC Analytics Integration. Analyze data from platforms like Microsoft Teams and Cisco Webex alongside traditional voice data for a unified view.
Pricing Comparison
CASH+ Call Accounting Pricing
Infortel Select Pricing
Pros & Cons
CASH+ Call Accounting
Pros
- Exceptional technical support and guided installation
- Highly customizable reporting engine for specific needs
- Reliable toll fraud detection saves significant money
- Compatible with almost any traditional or VoIP system
Cons
- Interface feels dated compared to modern SaaS
- Initial setup requires coordination with IT staff
- Pricing is not transparent on the website
Infortel Select
Pros
- Excellent visibility into complex multi-vendor communication environments
- Automated reporting saves hours of manual data entry
- Highly responsive customer support for technical setup
- Effective at identifying immediate cost-saving opportunities
Cons
- Initial configuration can be complex for large enterprises
- User interface feels dated compared to modern SaaS
- Custom pricing makes it difficult to budget quickly