GoTo Connect
GoTo Connect is an all-in-one communications software that integrates business phone systems, video conferencing, and text messaging into a single interface to help your team stay connected from anywhere.
ISL Online
ISL Online provides a secure remote desktop software solution that allows you to access and control remote computers or provide technical support to your customers instantly.
Quick Comparison
| Feature | GoTo Connect | ISL Online |
|---|---|---|
| Website | goto.com | islonline.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $27/month | $39/month |
| FREE Trial | ✓ 14 days free trial | ✓ 15 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2003 | 2003 |
| Headquarters | Boston, USA | Ljubljana, Slovenia |
Overview
GoTo Connect
GoTo Connect provides you with a unified platform for all your business communication needs. By combining a professional phone system with HD video meetings and text messaging, it eliminates the need to juggle multiple apps. You can manage your entire communication stack from a single dashboard, whether you are working from a desk phone, a desktop computer, or a mobile device.
The platform is designed to support businesses of all sizes, from small local shops to large distributed enterprises. You can easily set up custom call routing, host large-scale video conferences, and engage with customers through SMS or social media integrations. It solves the problem of fragmented communication by keeping your team reachable and your customer interactions organized in one reliable cloud-based system.
ISL Online
ISL Online is a versatile remote desktop platform designed to help you provide technical support and access remote computers from anywhere. You can quickly connect to unattended machines or provide on-demand assistance to clients without requiring them to install complex software. The platform focuses on high-security standards, including AES 256-bit encryption and two-factor authentication, ensuring your remote sessions remain private and protected.
You can choose between cloud-based hosting or an on-premise installation if your organization requires total control over your data. It supports a wide range of operating systems including Windows, Mac, Linux, iOS, and Android. Whether you are a solo IT professional or part of a large enterprise help desk, you can manage multiple simultaneous sessions and collaborate with teammates to resolve technical issues faster.
Overview
GoTo Connect Features
- Cloud Phone System Get a professional business number and manage calls with advanced features like virtual receptionists and custom hold music.
- HD Video Conferencing Host face-to-face meetings with up to 250 participants and share your screen with one click for better collaboration.
- Visual Dial Plan Editor Design your call routing flows visually with a drag-and-drop interface to ensure callers always reach the right person.
- Multi-Channel Messaging Chat with colleagues and text customers via SMS or MMS directly from your business number to keep records centralized.
- Mobile and Desktop Apps Take your office phone with you anywhere using native apps that turn your laptop or smartphone into a full-featured workstation.
- Real-Time Analytics Monitor call volumes and team performance with detailed reports to help you make data-driven decisions about your staffing.
ISL Online Features
- Remote Desktop Control. Take full control of a remote computer or mobile device to troubleshoot issues as if you were sitting right in front of it.
- Unattended Access. Set up permanent access to your remote servers or office computers so you can log in securely at any time without a person present.
- File Transfer. Send and receive files between your local and remote machines quickly using a dedicated file manager or simple drag-and-drop.
- Multi-Monitor Support. View and control all screens of a remote computer simultaneously or switch between them to manage complex multi-monitor setups.
- Session Recording. Record your remote support sessions automatically for quality assurance, security auditing, or training purposes within your team.
- White-Label Customization. Apply your own branding, logos, and colors to the software to provide a consistent and professional experience for your clients.
Pricing Comparison
GoTo Connect Pricing
- 1 local or toll-free number
- Meetings with up to 4 participants
- Basic call routing
- SMS and MMS messaging
- Mobile and desktop apps
- Everything in Basic, plus:
- Unlimited extensions
- Meetings with up to 250 participants
- Recorded greetings and announcements
- International calling to 50+ countries
- Call recording and transcription
ISL Online Pricing
- Unlimited workstations
- Unlimited users
- One simultaneous session
- All platforms supported
- Mobile apps included
- Standard customization
- Everything in Cloud, plus:
- Dedicated server instance
- Full branding control
- Advanced security options
- Custom data retention
- Priority technical support
Pros & Cons
GoTo Connect
Pros
- Extremely easy to set up and configure
- Visual dial plan editor simplifies complex routing
- Reliable call quality even on mobile data
- Consolidates multiple communication tools into one bill
- Excellent customer support during the onboarding process
Cons
- Mobile app can occasionally drain phone battery
- Basic tier is quite limited for meetings
- Reporting interface takes time to master
- Occasional lag during high-occupancy video calls
ISL Online
Pros
- Reliable connection stability even on low bandwidth
- Simple interface makes it easy for clients to join
- Excellent security features including two-factor authentication
- Flexible licensing model based on simultaneous sessions
- Responsive and helpful technical support team
Cons
- Mobile app interface feels slightly dated
- Initial setup for unattended access takes time
- File transfer speed can vary on large files