ISL Online
ISL Online provides a secure remote desktop software solution that allows you to access and control remote computers or provide technical support to your customers instantly.
Librestream
Librestream provides an augmented reality knowledge platform that connects your remote workforce with experts and digital data to accelerate inspections, repairs, and training in the field.
Quick Comparison
| Feature | ISL Online | Librestream |
|---|---|---|
| Website | islonline.com | librestream.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $39/month | Custom Pricing |
| FREE Trial | ✓ 15 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2003 | 2003 |
| Headquarters | Ljubljana, Slovenia | Winnipeg, Canada |
Overview
ISL Online
ISL Online is a versatile remote desktop platform designed to help you provide technical support and access remote computers from anywhere. You can quickly connect to unattended machines or provide on-demand assistance to clients without requiring them to install complex software. The platform focuses on high-security standards, including AES 256-bit encryption and two-factor authentication, ensuring your remote sessions remain private and protected.
You can choose between cloud-based hosting or an on-premise installation if your organization requires total control over your data. It supports a wide range of operating systems including Windows, Mac, Linux, iOS, and Android. Whether you are a solo IT professional or part of a large enterprise help desk, you can manage multiple simultaneous sessions and collaborate with teammates to resolve technical issues faster.
Librestream
Librestream offers a purpose-built augmented reality platform called Onsight, designed to help you bridge the skills gap in industrial environments. You can connect your field technicians with remote experts in real-time using live video, audio, and telestration, even in areas with extremely low bandwidth. This allows your team to troubleshoot complex issues, conduct remote inspections, and complete repairs faster without the need for expensive travel.
The platform integrates digital transformation into your daily operations by providing instant access to technical manuals, IoT data, and automated work instructions directly on mobile devices or wearables. You can capture and curate institutional knowledge as it happens, ensuring that critical expertise remains within your organization. It is built for high-security industries like manufacturing, energy, and aerospace, offering end-to-end encryption and centralized management for your entire workforce.
Overview
ISL Online Features
- Remote Desktop Control Take full control of a remote computer or mobile device to troubleshoot issues as if you were sitting right in front of it.
- Unattended Access Set up permanent access to your remote servers or office computers so you can log in securely at any time without a person present.
- File Transfer Send and receive files between your local and remote machines quickly using a dedicated file manager or simple drag-and-drop.
- Multi-Monitor Support View and control all screens of a remote computer simultaneously or switch between them to manage complex multi-monitor setups.
- Session Recording Record your remote support sessions automatically for quality assurance, security auditing, or training purposes within your team.
- White-Label Customization Apply your own branding, logos, and colors to the software to provide a consistent and professional experience for your clients.
Librestream Features
- Remote Expert Assistance. Connect your field teams with remote specialists via live video and audio to solve complex problems in real-time.
- Augmented Content Overlay. Draw and anchor digital annotations directly onto live video feeds to guide technicians through precise repair steps.
- Low Bandwidth Optimization. Maintain clear video and audio communication even in remote locations with cellular or satellite connections as low as 30kbps.
- Digital Work Instructions. Deploy step-by-step guided procedures to your team's mobile devices to ensure consistent quality and safety compliance.
- IoT Data Integration. View real-time data from industrial assets directly within your AR workspace to make faster, data-driven decisions.
- Centralized Knowledge Base. Record and tag your remote sessions to build a searchable library of expert solutions for future training.
Pricing Comparison
ISL Online Pricing
- Unlimited workstations
- Unlimited users
- One simultaneous session
- All platforms supported
- Mobile apps included
- Standard customization
- Everything in Cloud, plus:
- Dedicated server instance
- Full branding control
- Advanced security options
- Custom data retention
- Priority technical support
Librestream Pricing
Pros & Cons
ISL Online
Pros
- Reliable connection stability even on low bandwidth
- Simple interface makes it easy for clients to join
- Excellent security features including two-factor authentication
- Flexible licensing model based on simultaneous sessions
- Responsive and helpful technical support team
Cons
- Mobile app interface feels slightly dated
- Initial setup for unattended access takes time
- File transfer speed can vary on large files
Librestream
Pros
- Exceptional performance in low-bandwidth environments and remote areas
- Robust security features suitable for highly regulated industries
- Wide compatibility with industrial wearables like RealWear and Vuzix
- Significantly reduces travel costs for senior engineering staff
Cons
- Initial setup and hardware integration requires dedicated IT time
- Learning curve for field staff unfamiliar with AR wearables
- Lack of transparent public pricing makes budget planning difficult