GoTo Connect
GoTo Connect is an all-in-one communications software that integrates business VOIP phone systems, video conferencing, and text messaging into a single interface to help your team stay connected from anywhere.
Kixie
Kixie is an automated sales engagement platform providing ultra-reliable cloud voice and SMS solutions designed to help sales teams boost connect rates and close more deals through intelligent automation.
Quick Comparison
| Feature | GoTo Connect | Kixie |
|---|---|---|
| Website | go-to.com | kixie.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $27/month | $35/month |
| FREE Trial | ✓ 14 days free trial | ✓ 7 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2003 | 2013 |
| Headquarters | Boston, USA | Santa Monica, USA |
Overview
GoTo Connect
GoTo Connect provides you with a unified platform for all your business communication needs. You can handle professional phone calls, host high-definition video meetings, and send team messages from a single application on your computer or mobile device. It eliminates the need for multiple expensive subscriptions by combining your phone system with robust collaboration tools.
You can easily manage your call routing with a visual dial plan editor, ensuring your customers always reach the right person. The platform is designed for businesses of all sizes, from small local shops to large distributed enterprises, who need a reliable way to stay reachable. By moving your communications to the cloud, you gain the flexibility to work from the office, home, or on the road without missing a beat.
Kixie
Kixie is a sales engagement platform that transforms how your team handles outbound calling and texting. You can automate the most tedious parts of the sales process, like dialing numbers and logging activities, directly within your existing CRM. By using intelligent tools like local presence dialing, you can significantly increase the chances of prospects answering your calls.
You get a complete suite of communication tools including enterprise-grade voice, SMS, and automated follow-ups. Whether you are a small sales team or a high-volume call center, the platform helps you eliminate manual data entry and focus on having meaningful conversations. It integrates with dozens of popular CRMs to ensure every interaction is tracked and recorded automatically.
Overview
GoTo Connect Features
- Visual Dial Plan Editor Design your call routing with a simple drag-and-drop interface to ensure callers reach the right department every time.
- HD Video Conferencing Host face-to-face meetings with up to 250 participants and share your screen with a single click for better collaboration.
- Virtual Fax Send and receive faxes directly from your desktop or mobile device without ever needing a physical fax machine.
- Mobile and Desktop Apps Take your business extension with you anywhere using native apps that keep your personal and professional numbers separate.
- Real-time Analytics Monitor call volumes and wait times with visual dashboards to help you make better staffing decisions for your team.
- Business Texting Send and receive SMS messages using your professional business number to stay in touch with clients on their terms.
Kixie Features
- PowerCall Dialer. Click any phone number on your screen to start a call instantly and automatically log the outcome in your CRM.
- Local Presence. Show a local area code to your prospects to increase your connection rates by up to 400 percent.
- Automated SMS. Send personalized text messages automatically based on call outcomes or CRM triggers to keep prospects engaged.
- Voicemail Drop. Leave a pre-recorded, professional voicemail with a single click so you can move immediately to your next lead.
- Live Call Coaching. Listen in on live calls and whisper advice to your reps or join the conversation to help close deals.
- CRM Sync. Connect your CRM to automatically sync call recordings, notes, and activities without any manual effort from your team.
Pricing Comparison
GoTo Connect Pricing
- 1 local or toll-free number
- Basic call routing
- Video conferencing (up to 4 people)
- Team messaging and SMS
- Mobile and desktop apps
- Everything in Basic, plus:
- Unlimited extensions
- Video conferencing (up to 250 people)
- International calling to 50+ countries
- Call recording and voicemail-to-email
- Visual dial plan editor
Kixie Pricing
- Click-to-call dialer
- Two-way CRM integration
- Call recording and tracking
- Mobile app access
- Inbound call queuing
- Everything in Integrated, plus:
- External local presence
- SMS and MMS messaging
- Voicemail drop
- Sales leaderboard
- Live call coaching
Pros & Cons
GoTo Connect
Pros
- Extremely easy to set up and configure extensions
- Visual dial plan editor is highly intuitive
- Reliable call quality even on mobile data
- Excellent customer support during the onboarding process
- Consolidates multiple communication tools into one bill
Cons
- Mobile app can occasionally drain battery quickly
- Reporting features feel basic for enterprise needs
- Initial learning curve for the administrative portal
- Price point is higher than some budget competitors
Kixie
Pros
- Seamless integration with major CRMs like HubSpot
- Local presence significantly improves lead connection rates
- Setup is fast and requires minimal technical knowledge
- Reliable call quality and stable mobile application
- Excellent customer support and onboarding assistance
Cons
- Pricing is higher than basic VoIP providers
- Occasional lag when syncing with certain CRMs
- Advanced automation requires the more expensive tiers