Dialpad
Dialpad is an AI-powered communication platform that unifies business phone systems, video conferencing, and contact center solutions into a single workspace to streamline your team collaboration.
Livestorm
Livestorm is an all-in-one video engagement platform that enables you to manage webinars, virtual events, and online meetings directly from your browser to increase audience participation and lead generation.
Quick Comparison
| Feature | Dialpad | Livestorm |
|---|---|---|
| Website | dialpad.com | livestorm.co |
| Pricing Model | Subscription | Freemium |
| Starting Price | $15/month | Free |
| FREE Trial | ✓ 14 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 2016 |
| Headquarters | San Ramon, USA | Paris, France |
Overview
Dialpad
Dialpad is a unified communications platform that brings your phone calls, video meetings, and team messages into one workspace. Built with proprietary artificial intelligence, it automatically transcribes your conversations in real-time and tracks action items so you can focus on the person you are talking to rather than taking notes.
You can manage your entire business communication system from a single app that works across your laptop, desk phone, or mobile device. Whether you are running a small business or a global contact center, the platform helps you stay connected with customers and colleagues through reliable cloud-based calling and smart automated workflows.
Livestorm
Livestorm is a browser-based video engagement platform designed to help you manage every stage of your webinars and virtual events. You can handle everything from creating registration pages and sending automated email reminders to hosting live sessions and analyzing post-event data without requiring your attendees to download any software.
The platform is built for marketing, sales, and HR teams who need to host professional live, on-demand, or automated sessions. You can boost engagement using interactive features like polls, Q&As, and upvoting, while the built-in analytics help you track registrant behavior and conversion rates to improve your future event performance.
Overview
Dialpad Features
- AI Recaps Get automated summaries and searchable transcripts for every call and meeting so you never miss a detail.
- Real-time Coaching Receive live suggestions and sentiment analysis during customer calls to help you handle difficult questions effectively.
- Unified Messaging Send team messages, SMS, and MMS directly from your business number to keep all threads in one place.
- Video Meetings Launch high-definition video conferences from your browser or app without requiring guests to download software.
- Global Calling Make and receive crystal-clear business calls from any device using your professional number from anywhere in the world.
- Visual Voicemail Read your voicemail transcripts instantly in the app or via email so you can respond without listening to audio.
Livestorm Features
- Browser-Based Hosting. Host and join meetings or webinars instantly from any web browser without requiring any software downloads or installations.
- Automated Webinars. Schedule pre-recorded videos to play at specific times so you can generate leads around the clock on autopilot.
- Custom Registration Pages. Build branded landing pages to collect attendee information and track where your registrations are coming from effortlessly.
- Interactive Engagement Tools. Keep your audience involved during live sessions with real-time polls, chat, and dedicated Q&A tabs with upvoting.
- Email Automation. Send automated, branded invitations and reminders to your contacts to ensure high attendance rates for every event.
- Detailed Event Analytics. Access comprehensive reports on attendee engagement, poll results, and source tracking to measure your event's true ROI.
Pricing Comparison
Dialpad Pricing
- Unlimited calling in US & Canada
- AI-powered call transcriptions
- AI meeting recaps
- Google Workspace & Microsoft 365 sync
- Multi-level auto attendant
- Unlimited team SMS & MMS
- Everything in Standard, plus:
- Support for multiple offices
- CRM integrations (Salesforce, HubSpot)
- Open APIs and webhooks
- Global SMS capabilities
- 24/7 phone support
Livestorm Pricing
- Up to 30 live attendees
- 20-minute maximum session duration
- Unlimited team members
- All standard engagement features
- On-demand and automated webinars
- Everything in Free, plus:
- Up to 100 live attendees
- 4-hour maximum session duration
- Standard support access
- HubSpot and Salesforce integrations
- Custom registration fields
Pros & Cons
Dialpad
Pros
- Excellent call quality and reliability on mobile
- AI transcriptions are highly accurate and helpful
- Setup process is fast and very intuitive
- Seamless switching between desktop and mobile devices
Cons
- Advanced reporting can be difficult to navigate
- International calling rates can be confusing
- Occasional delays in syncing with some CRMs
Livestorm
Pros
- No download required for hosts or attendees
- Very intuitive and modern user interface
- Excellent automated email and reminder system
- High-quality video and audio stability
- Seamless integration with popular CRM tools
Cons
- Free plan has very short session limits
- Pricing jumps significantly for larger attendee counts
- Limited customization for the live room layout