GoTo Meeting
GoTo Meeting is a professional online video conferencing software that provides secure virtual meeting rooms, screen sharing, and collaborative tools to help teams connect and work together from any location.
Lookback
Lookback is a comprehensive user research platform that allows you to record high-quality remote or in-person interviews and usability tests while capturing screen interactions and participant facial expressions.
Quick Comparison
| Feature | GoTo Meeting | Lookback |
|---|---|---|
| Website | goto.com | lookback.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $12/month | $25/month |
| FREE Trial | ✓ 14 days free trial | ✓ 60 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2004 | 2013 |
| Headquarters | Boston, USA | Stockholm, Sweden |
Overview
GoTo Meeting
GoTo Meeting provides a reliable space for you to host professional online meetings and video conferences. You can jump into a meeting instantly from your browser or mobile device without worrying about complex installations. The platform focuses on high-definition video and crystal-clear audio to ensure your business communications remain professional and uninterrupted, whether you are hosting a small team sync or a large presentation.
You can take control of your virtual workspace with features like screen sharing, meeting recording, and automated transcriptions. It solves the problem of fragmented remote communication by consolidating your meeting tools into one secure environment. With robust encryption and meeting locks, you can collaborate confidently knowing your sensitive business discussions stay private and protected.
Lookback
Lookback is a dedicated user research platform that helps you see through your customers' eyes. Instead of relying on static feedback, you can watch real people interact with your apps, websites, or prototypes in real-time. You can host live moderated sessions where you talk directly to participants or set up unmoderated tasks that users complete on their own schedule.
The platform automatically records the participant's screen, their face via webcam, and their voice, providing a complete picture of the user experience. You can invite your entire team to watch sessions live in a virtual observation room, where they can take timestamped notes and create highlight reels. It solves the problem of fragmented research data by keeping all your recordings, notes, and insights in one centralized, searchable home.
Overview
GoTo Meeting Features
- Screen Sharing Share your entire screen or specific applications with participants to demonstrate products or review documents in real-time.
- Smart Meeting Assistant Save time with automated transcripts of your meetings so you can search for key discussion points later.
- Cloud Recording Record your sessions directly to the cloud and share the link with teammates who couldn't attend the live session.
- Meeting Lock Secure your virtual room once all invited guests have arrived to prevent uninvited participants from joining your session.
- Commuter Mode Join meetings safely while on the move with a simplified mobile interface that reduces data usage and distractions.
- Virtual Whiteboard Collaborate visually by drawing and brainstorming on a shared digital canvas during your live video presentations.
Lookback Features
- Live Moderated Research. Conduct face-to-face interviews and usability tests in real-time while recording the participant's screen and reactions simultaneously.
- Unmoderated Tasks. Send a link to participants so they can complete research tasks at their convenience without a researcher present.
- Virtual Observation Rooms. Invite stakeholders to watch live sessions behind a digital one-way mirror where they can chat and take notes privately.
- Timestamped Notes. Type notes during a live session or while watching a recording to automatically link your observations to specific moments.
- Highlight Reels. Clip the most important moments from your research sessions and combine them into powerful video presentations for your team.
- Prototype Integration. Test your ideas early by running research sessions on prototypes from tools like Figma, Adobe XD, and InVision.
Pricing Comparison
GoTo Meeting Pricing
- Up to 150 participants
- HD Video conferencing
- Screen sharing
- Unlimited meetings
- No meeting time limits
- Business messaging
- Everything in Professional, plus:
- Up to 250 participants
- Unlimited cloud recording
- Smart Assistant transcriptions
- Note taking tools
- Meeting lock security
Lookback Pricing
- 10 sessions per year
- Unlimited collaborators
- Self-test (unmoderated)
- Live (moderated)
- 60-day free trial
- Everything in Freelance, plus:
- 100 sessions per year
- Unlimited projects
- Insights and highlight reels
- Remote moderated research
- Priority support
Pros & Cons
GoTo Meeting
Pros
- Reliable connection stability even with lower bandwidth
- No software download required for meeting guests
- Excellent mobile app functionality for remote work
- High-quality audio clarity during large group calls
Cons
- No forever-free plan available for small users
- Interface feels slightly dated compared to newer competitors
- Advanced features require higher-tier paid subscriptions
Lookback
Pros
- Exceptional 60-day trial period for thorough testing
- Simultaneous recording of screen, face, and audio
- Seamless virtual observation for remote stakeholders
- Easy highlight reel creation for stakeholder presentations
- Works well across mobile and desktop platforms
Cons
- Participants sometimes struggle with initial plugin installation
- Requires a very stable internet connection for live sessions
- No built-in participant recruitment panel available
- Limited automated transcription features compared to competitors