Heartbeat
Heartbeat is an all-in-one community platform that combines real-time chat, forum discussions, live events, and content hosting to help you build and manage highly engaged online groups and memberships.
Novi AMS
Novi AMS is a member management platform designed specifically for trade associations and professional societies that use QuickBooks Online to sync data and automate complex administrative tasks.
Quick Comparison
| Feature | Heartbeat | Novi AMS |
|---|---|---|
| Website | heartbeat.chat | noviams.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $49/month | $825/month |
| FREE Trial | ✓ 14 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2020 | 2015 |
| Headquarters | New York, USA | Orlando, USA |
Overview
Heartbeat
Heartbeat is an all-in-one platform designed to help you build, manage, and scale online communities without juggling multiple tools. Instead of forcing your members to switch between Slack for chat, Zoom for meetings, and Teachable for courses, you can host everything in one branded space. You can organize your community into dedicated channels, create long-form forum threads for deep discussions, and host live video events directly within the app.
The platform is built for creators, educators, and organizations who want to foster genuine connection. You can easily manage memberships, process payments through Stripe, and gate content based on specific user groups. Whether you are launching a small mastermind or scaling a massive online school, Heartbeat provides the infrastructure to keep your members engaged and your administrative tasks automated.
Novi AMS
Novi AMS is a member management platform built by association executives for association executives. If you use QuickBooks Online, you can eliminate manual data entry because the two systems share a single database in real-time. You can manage your entire member lifecycle—from applications and renewals to event registrations and committee tracking—without ever worrying about syncing errors or broken integrations.
The software focuses on automating the heavy lifting of association management. You can create custom member types, automate dues renewals, and provide your members with a self-service portal to update their own profiles. Because it lives inside the QuickBooks ecosystem, your accounting team gets clean data while your staff gets a user-friendly interface to grow your community.
Overview
Heartbeat Features
- Real-time Chat Create organized channels for instant messaging so your members can connect and collaborate in real-time.
- Forum Discussions Host long-form threads and searchable discussions to ensure your community's best knowledge never gets lost in the chat.
- Course Hosting Build and sell online courses with a native LMS that keeps your educational content right next to your community.
- Live Events Schedule and host live video calls or webinars directly in the platform with integrated calendar syncing.
- Member Directories Help your members find each other with searchable profiles and custom fields tailored to your community's needs.
- Automated Onboarding Set up automated workflows to welcome new members and guide them through your community's most important resources.
Novi AMS Features
- QuickBooks 2-Way Sync. Sync your member data and financial transactions instantly with QuickBooks Online to eliminate manual double-entry and reconciliation errors.
- Member Self-Service. Give your members the power to update their profiles, pay invoices, and register for events through a branded online portal.
- Automated Dues Renewals. Set up automated renewal workflows that send invoices and reminders based on your specific membership cycles and grace periods.
- Event Management. Organize everything from small committee meetings to large annual conventions with tiered pricing, attendee tracking, and instant invoicing.
- Committee Tracking. Manage your volunteer leadership by tracking committee terms, roles, and meeting attendance in one centralized location.
- Custom Reporting. Build deep insights into your membership trends and financial health using a flexible reporting engine that queries live data.
Pricing Comparison
Heartbeat Pricing
- Up to 1,000 members
- Unlimited storage
- Custom domain
- Web, iOS, and Android apps
- Stripe payment integration
- Basic reporting
- Everything in Starter, plus:
- Unlimited members
- Advanced analytics
- Custom onboarding flows
- API access
- Removal of Heartbeat branding
Novi AMS Pricing
- Full QuickBooks Online integration
- Unlimited staff users
- Member self-service portal
- Event and committee management
- Automated dues processing
- Standard CMS website
- Everything in Standard, plus:
- Advanced custom fields
- Enhanced reporting capabilities
- Priority implementation support
- Advanced website customization
- API access for third-party tools
Pros & Cons
Heartbeat
Pros
- Consolidates chat, courses, and events into one app
- Clean and modern interface is easy for members
- Strong mobile app performance for on-the-go engagement
- Highly responsive customer support and active development
- Flexible permission settings for different member tiers
Cons
- Learning curve for setting up complex automations
- Lacks a forever-free plan for very small groups
- Limited native integrations compared to older platforms
Novi AMS
Pros
- Unmatched real-time synchronization with QuickBooks Online
- Intuitive interface designed for non-technical staff
- Highly responsive customer support from association experts
- Eliminates hours of manual data reconciliation monthly
Cons
- Requires QuickBooks Online to function effectively
- Higher starting price point than generic CRMs
- Initial data migration requires significant staff time