Grasshopper
Grasshopper is a virtual phone system that adds a professional business line to your personal mobile device, allowing you to manage calls and texts through a dedicated mobile app.
OpenPhone
OpenPhone is a modern business phone system that adds a professional work line to your existing devices while providing powerful team collaboration features and automated communication workflows.
Quick Comparison
| Feature | Grasshopper | OpenPhone |
|---|---|---|
| Website | grasshopper.com | openphone.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $14/month | $15/month |
| FREE Trial | ✓ 7 days free trial | ✓ 7 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✘ No product demo | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2003 | 2018 |
| Headquarters | Boston, USA | San Francisco, USA |
Overview
Grasshopper
Grasshopper provides you with a professional phone system that runs entirely on your existing personal devices. Instead of buying expensive hardware, you simply add a business line to your smartphone or desktop. This allows you to keep your personal and professional lives separate while maintaining a polished image for your clients through custom greetings and automated extensions.
You can manage your business communications from anywhere using the mobile or desktop apps. The platform handles everything from toll-free numbers and vanity lines to business texting and virtual faxing. It is specifically designed for solopreneurs and small teams who need to stay connected on the go without the complexity of a traditional office PBX system.
OpenPhone
OpenPhone is a digital phone system designed to help you separate your professional and personal communications without needing a second device. You can claim a dedicated local or toll-free number and manage all your calls, texts, and contacts through a sleek, intuitive app. It transforms your phone into a powerful business tool that works across your smartphone, tablet, and computer simultaneously.
The platform is built for modern teams who need more than just a dialer. You can share phone numbers with teammates to handle incoming queries together, set specific business hours to protect your personal time, and automate repetitive tasks like following up with missed calls. It integrates directly with your existing tech stack, ensuring your communication data stays synced with your CRM and productivity tools.
Overview
Grasshopper Features
- Business Texting Send and receive professional text messages using your business number to stay responsive to your clients.
- Custom Greetings Create a professional first impression by recording custom greetings that welcome your callers and direct them appropriately.
- Virtual Extensions Set up multiple extensions for different departments or team members to route calls to the right person.
- Simultaneous Call Handling Ensure your callers never hear a busy signal by routing multiple calls to different phones at once.
- Voicemail Transcription Read your voicemail messages as text delivered straight to your email so you can stay updated discreetly.
- Instant Response Automatically send a text message to new callers when you can't answer, so you never miss a lead.
OpenPhone Features
- Shared Phone Numbers. Work together with your team on a single number to answer calls and respond to texts simultaneously.
- Business Hour Settings. Set specific hours for your professional line so you can enjoy your personal time without work interruptions.
- Snippet Responses. Create and use message templates to answer common questions instantly and maintain a consistent brand voice.
- Call Recording. Record your conversations automatically or on-demand to keep accurate records and improve your team's performance.
- Auto-Attendant (IVR). Route your callers to the right person or department with a professional phone menu and custom greetings.
- AI Call Summaries. Save time with automated transcripts and summaries that capture the key points of every conversation you have.
Pricing Comparison
Grasshopper Pricing
- 1 phone number
- 1 extension
- Unlimited users
- Business texting
- Call forwarding
- Voicemail transcription
- Everything in True Solo, plus:
- 3 phone numbers
- Unlimited extensions
- Call transfers
- Custom greetings
- Mobile and desktop apps
OpenPhone Pricing
- One local or toll-free number
- Unlimited talk and text in US/Canada
- Voicemail-to-text transcription
- Shared team phone numbers
- Basic call recording
- Set business hours
- Everything in Starter, plus:
- AI call summaries and transcripts
- Group calling and warm transfers
- Advanced IVR (Auto-attendant)
- HubSpot and Salesforce integrations
- Analytics and reporting
Pros & Cons
Grasshopper
Pros
- Extremely easy to set up on existing personal phones
- Separates personal and business calls effectively
- Professional sounding automated greetings and menus
- Reliable mobile app for remote work flexibility
Cons
- Lacks advanced features like call recording
- International calling requires a pre-paid deposit
- Texting is limited to US and Canadian numbers
OpenPhone
Pros
- Setup takes minutes with an extremely intuitive interface
- Seamlessly syncs across mobile, desktop, and web apps
- Excellent text messaging capabilities including GIFs and snippets
- Affordable entry-level pricing for startups and freelancers
Cons
- International calling rates can be higher than competitors
- Occasional notification delays on certain mobile devices
- Advanced integrations require the higher-priced Business tier