BigChange
BigChange is an all-in-one job management software that combines CRM, scheduling, mobile tracking, and invoicing into a single platform to help field service businesses streamline their entire operation.
Pooltrackr
Pooltrackr is a comprehensive pool service management software designed to help you streamline scheduling, chemical testing, and invoicing while providing professional reports to your residential and commercial clients.
Quick Comparison
| Feature | BigChange | Pooltrackr |
|---|---|---|
| Website | bigchange.com | pooltrackr.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $79.95/month | $35/month |
| FREE Trial | ✘ No free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2012 | 2013 |
| Headquarters | Leeds, UK | Sydney, Australia |
Overview
BigChange
BigChange is a comprehensive job management platform designed to run your entire field service business from a single pane of glass. You can eliminate paper-based processes by digitizing everything from initial quotes and intelligent scheduling to real-time vehicle tracking and instant invoicing. The system ensures your office team and field technicians stay perfectly synced, reducing administrative errors and speeding up your payment cycles.
You can manage your entire customer journey, track your fleet's location, and ensure health and safety compliance through mobile workflows. Whether you are running a small plumbing outfit or a large-scale construction firm, the platform provides the visibility you need to optimize your resources. By centralizing your data, you can stop juggling multiple disconnected tools and focus on growing your revenue and improving customer satisfaction.
Pooltrackr
Pooltrackr is a dedicated field service platform built specifically for pool technicians and retail stores. You can move away from messy paperwork by managing your entire operation from a single dashboard. The software allows you to schedule recurring maintenance, track technician locations in real-time, and record precise water test results directly from the poolside using a mobile app.
By automating your administrative tasks, you can focus on growing your business rather than chasing payments. The platform handles everything from inventory management and equipment tracking to instant professional invoicing. Whether you run a solo van or manage a large fleet with multiple retail locations, you can provide a consistent, high-quality experience that keeps your customers coming back.
Overview
BigChange Features
- Intelligent Scheduling Assign the right technician to every job based on location, skills, and availability using a visual drag-and-drop resource planner.
- Mobile Workforce App Give your field team everything they need on a smartphone or tablet, including job details, digital forms, and photo capture.
- Real-Time Vehicle Tracking Monitor your fleet's live location and driving behavior to improve arrival accuracy and reduce fuel costs across your business.
- CRM & Lead Management Keep all your customer history, communications, and contract details in one searchable database for better relationship management.
- Financial Management Generate professional quotes on-site and convert them into invoices instantly to get paid faster by your customers.
- Compliance Workflows Enforce safety standards with mandatory digital risk assessments and vehicle checks that your team must complete before starting work.
Pooltrackr Features
- Smart Scheduling. Organize your jobs with a drag-and-drop calendar and set up recurring visits so you never miss a service appointment.
- Mobile Field App. Give your technicians everything they need on their phones, from customer history and gate codes to turn-by-turn navigation.
- Chemical Calculator. Input water test results to receive instant, accurate chemical dosage recommendations based on specific pool volumes and surfaces.
- Professional Reports. Send branded service reports to your customers immediately after a job, including photos and detailed chemical readings.
- Instant Invoicing. Convert completed jobs into professional invoices with one click and track payments to maintain a healthy cash flow.
- Inventory Management. Track stock levels across multiple vans and retail locations so you always have the right parts for every job.
- Customer Portal. Provide your clients with a private login where they can view service history, pay invoices, and request new bookings.
- GPS Tracking. Monitor your team's progress throughout the day with live location tracking to optimize routes and improve arrival estimates.
Pricing Comparison
BigChange Pricing
- Full CRM access
- Job scheduling and planning
- Mobile app for field crew
- Real-time tracking
- Standard reporting
- Invoicing and financial tools
- Everything in Standard, plus:
- Advanced stock management
- Custom API integrations
- Enhanced business intelligence
- Multi-entity support
- Priority account management
Pooltrackr Pricing
- 1 User/Technician
- Unlimited customers
- Mobile app access
- Chemical calculator
- Basic scheduling
- Standard reporting
- Everything in Solo, plus:
- Up to 3 users
- Inventory management
- Xero & QuickBooks integration
- Equipment tracking
- SMS notifications
Pros & Cons
BigChange
Pros
- Eliminates paper waste by digitizing all field documentation
- Live tracking significantly improves technician arrival time accuracy
- Centralized database makes finding customer history incredibly fast
- Mobile app works reliably even in low-signal areas
- Automated invoicing reduces the time spent on admin
Cons
- Initial setup requires significant time for data migration
- Mobile app interface has a slight learning curve
- Customizing complex reports can be difficult for beginners
Pooltrackr
Pros
- Chemical calculations are highly accurate and reliable
- Professional reports significantly improve customer trust
- Mobile app works reliably in areas with poor signal
- Saves hours of administrative work every week
- Onboarding support is helpful for non-technical users
Cons
- Initial setup of inventory lists takes time
- Mobile app interface has a slight learning curve
- Limited customization for specific niche report fields