Remedly Review: All-in-One EHR Software for Modern Specialty Clinics

Juggling patient care and admin should not be this hard.

If you’re feeling buried under paperwork or chasing lost revenue, you’re definitely not alone—especially if you’re running a busy medical spa, dermatology, or plastic surgery practice.

But here’s what really stings: You spend more time on admin than patient care and that leaves you stressed, frustrated and short on growth.

Remedly sets out to fix this by bringing EHR, practice management, billing, and even marketing together in one customizable system—so you can cut busywork, stop losing revenue, and finally focus on what matters to your business.

In this review, I’ll break down how Remedly actually helps streamline your daily workflow, with my insights on what works and what still needs improvement.

You’ll see in this Remedly review exactly how their features stack up, along with real-world pricing details, top alternatives for 2025, and whether it’s the right upgrade for you.

You’ll leave with the features you need to compare, clear pricing details, and the honest pros and cons to help you decide confidently.

Let’s get started.

Remedly Overview

Remedly has been around since 2012, based in Oakland, California. I found their core mission is to solve specific healthcare challenges by using smart, cloud-based automation for practice workflows.

What sets them apart is their tight market focus. They specifically serve medical spas and cosmetic surgeons and mental health clinics, consciously avoiding the one-size-fits-all approach you see in larger, generic systems.

Recent developments, like their AI Assistant update and a major customer support award, show active investment. As you’ll see through this Remedly review, this commitment is tangible in the product.

Unlike broader systems such as AdvancedMD, which can feel overwhelming, Remedly feels purpose-built. You’ll notice workflows designed for your specialty, not a clunky, generic EHR that requires heavy customization.

They work with a wide range of organizations, from solo practitioners just starting out to established, multi-location aesthetic groups, proving the platform can effectively scale as your practice grows.

From my analysis, their primary strategy is delivering a truly unified platform. This integrated approach—covering EHR, billing, and marketing—aims to eliminate the headache of managing multiple disconnected software tools.

Now let’s examine their core capabilities.

Remedly Features

Struggling with disconnected systems in your medical practice?

Remedly features offer an integrated, cloud-based solution that centralizes patient care and operational tasks. Here are the five main Remedly features that help streamline healthcare workflows.

1. Electronic Health Records (EHR) & Electronic Medical Records (EMR)

Tired of cumbersome patient record keeping?

Manual charting and disorganized patient data can slow down your consultations. This often leads to incomplete records and administrative headaches.

Remedly’s EHR/EMR centralizes all patient information, from history to treatment plans, with customizable forms. I found the ability to tailor fields incredibly useful for specific practice needs, significantly reducing documentation stress. This feature automates data entry and generates clinical narratives, freeing up your time.

This means you can maintain comprehensive, accurate patient records efficiently, allowing more focus on direct patient interaction.

2. Practice Management (PM)

Is chaotic scheduling costing you appointments?

Managing patient appointments and staff schedules across multiple locations can be a nightmare. This often results in missed appointments and frustrated patients.

Remedly’s PM module offers robust scheduling, allowing you to easily book, reschedule, and manage waitlists. From my testing, the automated email and text reminders are a game-changer for reducing no-shows. It also integrates with your Google or Apple calendars.

This means you can streamline your daily operations, ensuring a smooth flow of patients and better resource utilization across your practice.

3. Revenue Cycle Management (RCM) & Billing

Are rejected claims eating into your revenue?

Inefficient billing processes lead to high claim rejections and delayed payments. This directly impacts your practice’s financial health and cash flow.

Remedly’s RCM integrates directly with EHR for seamless billing and claims management. It offers full claims audits, real-time management, and claims scrubbing to boost data accuracy. This feature helps maximize claim revenues by ensuring accurate submissions.

This means you can significantly reduce rejected claims and accelerate your payment cycles, securing your practice’s financial stability.

4. Patient Portal

Is patient communication overwhelming your front desk?

Patients calling constantly for basic information or appointment changes consumes valuable staff time. This can overwhelm your team and reduce overall efficiency.

Remedly’s patient portal empowers patients to access records, communicate securely, and manage appointments independently. Here’s what I found: patients can fill out forms and view results, drastically cutting down on administrative calls. This self-service option enhances the patient experience.

This means your office staff gains significant time back, allowing them to focus on more complex tasks and providing better in-person care.

5. Marketing & Analytics

Struggling to track practice growth and performance?

Without clear insights into your marketing efforts and financial performance, making data-driven decisions is nearly impossible. This can hinder your practice’s growth.

Remedly includes a marketing module for targeted outreach and robust analytics for performance insights. What I love about this is the customizable reports on finances and appointments, which help you identify trends. This feature supports informed decision-making for your business.

This means you can effectively grow your patient base and gain clear visibility into your practice’s health, optimizing for future success.

These Remedly features work together to create a cohesive, all-in-one platform for medical practices, improving patient care and operational efficiency.

Remedly Pricing

What’s the real cost, beyond the initial glance?

Remedly pricing is subscription-based, but their custom quote model means you’ll need to contact sales directly to understand the exact cost for your specific practice.

1. Pricing Model & Cost Factors

Understanding Remedly’s cost structure.

Remedly’s pricing model is entirely custom, meaning there are no public tiers, allowing them to tailor costs specifically to your practice’s size, type, and module needs. This flexible approach ensures you only pay for features relevant to your operations, avoiding inflated costs for unused functionalities.

From my cost analysis, this means your monthly costs stay aligned with your business size and operational complexity.

2. Value Assessment & ROI

How does Remedly deliver value?

Remedly’s integrated solution, encompassing EHR, PM, RCM, and marketing, provides comprehensive value that can significantly streamline your practice operations. What I found regarding pricing is that while not public, the included modules aim to replace multiple disparate systems, potentially offering a strong ROI by reducing overall software spend and increasing efficiency.

The result is your budget gets better visibility, potentially saving money by consolidating software tools.

3. Budget Planning & Implementation

Consider all aspects of your budget.

Beyond the monthly subscription, remember certain add-ons like e-prescribing or advanced analytics might incur additional costs, though training and customer success support are included. From my cost analysis, it’s critical to note the reported $1500 data export fee if you ever decide to switch, which can impact your total cost of ownership.

So for your business, plan to discuss all potential add-ons and data portability during your custom quote consultation.

My Take: Remedly’s custom pricing model makes it suitable for practices seeking a highly tailored solution, but you’ll need direct sales engagement to understand the full financial commitment and avoid potential export fees.

The overall Remedly pricing reflects a customized approach for specific practice needs.

Remedly Reviews

What do real customers actually think?

This Remedly reviews section analyzes real user feedback and experiences, providing balanced insights into what customers actually think about the software, based on my thorough research.

1. Overall User Satisfaction

Users are largely positive.

From my review analysis, Remedly generally receives positive feedback, with users often praising its comprehensive features and user-friendliness within specific healthcare specialties. What I found in user feedback is how most customers highlight the same key benefits.

This suggests you can expect a generally positive experience if your needs align.

2. Common Praise Points

Users love the streamlined operations.

Customers frequently praise Remedly for its ability to streamline clinic operations and its user-friendly interface. Review-wise, the integration of EHR and practice management into a single platform stands out, saving significant time and effort for practices.

This means you can anticipate improved efficiency and reduced administrative burden for your practice.

3. Frequent Complaints

Some performance and integration issues.

While largely positive, some users have reported occasional issues like slow performance, technical bugs, or specific integration challenges. What stands out in customer feedback is how Square integration data syncing can be inaccurate, causing frustration for some.

These challenges seem to be specific issues rather than deal-breakers for most users.

Overall Remedly reviews reveal genuine user satisfaction with some technical caveats. My analysis shows users appreciate the core value despite minor frustrations.

Best Remedly Alternatives

Looking for the perfect fit among similar solutions?

The best Remedly alternatives include several strong options, each better suited for different practice types, sizes, and specific feature priorities you might have.

1. Tebra

Need integrated patient acquisition alongside your EHR?

Tebra, combining Kareo and PatientPop, offers a broader solution focused on patient growth and marketing tools, which Remedly specializes less in. What I found comparing options is that Tebra excels in patient acquisition and reputation management, providing a holistic approach if patient growth is a key driver for your practice.

Choose this alternative if integrated marketing and patient engagement are as crucial as your core EHR/PM functionalities.

2. SimplePractice

Specializing in mental health with a tight budget?

SimplePractice is highly specialized for mental health professionals, offering tailored workflows and templates at a more transparent and often lower price point. From my competitive analysis, SimplePractice provides deep specialization for therapy practices, which makes it a more cost-effective alternative for solo practitioners or small mental health clinics.

Consider SimplePractice if you’re a mental health professional prioritizing specific tools and affordable, clear pricing.

3. TherapyNotes

Prioritizing top-tier compliance and customer support?

TherapyNotes stands out for its strong emphasis on HIPAA compliance, ease of setup, and highly responsive customer support, which many mental health practices value. Alternative-wise, TherapyNotes delivers excellent support and compliance assurance, making it a reliable choice for peace of mind, especially in sensitive data environments.

You’ll want to choose TherapyNotes if customer service and robust compliance are your top priorities for a mental health EHR.

4. AdvancedMD

Running a larger, multi-specialty practice?

AdvancedMD is a more generalized and robust solution for various medical specialties, often catering to larger practices needing extensive automation and reporting. From my analysis, AdvancedMD supports broader specialties with extensive automation, offering scalability that Remedly, focused on niche practices, might not prioritize.

Choose AdvancedMD if your practice is larger, multi-specialty, and requires comprehensive scalability and patient intake automation.

The best Remedly alternatives ultimately depend on your practice’s niche, size, and specific priorities beyond general features.

Remedly Setup

Concerned about complicated software setup and training?

This Remedly review will analyze its deployment process, helping you understand what’s involved from a practical business perspective, setting realistic expectations.

1. Setup Complexity & Timeline

Getting started is generally straightforward.

Remedly’s cloud-based nature and intuitive design contribute to a relatively quick setup time, often making it one of the easier deployments. What I found about deployment is that its user-friendliness minimizes extensive project planning, so you can typically achieve operational readiness in a shorter timeframe compared to complex on-premise systems.

You’ll want to plan for initial data migration and system configuration, but without the hassle of lengthy technical installations.

2. Technical Requirements & Integration

Minimal IT infrastructure changes needed.

As a cloud-based solution, Remedly only requires internet access from any web-connected device, eliminating the need for complex on-premise hardware or extensive IT setup. From my implementation analysis, this reduces your technical overhead significantly, allowing quick access from PCs, smartphones, or tablets without major infrastructure investments.

Plan for seamless internet connectivity and assess existing integrations like payment processors to ensure a smooth transition.

3. Training & Change Management

User adoption happens naturally with intuitive design.

Remedly’s user-friendly interface means a smoother learning curve for your staff, requiring less intensive training than more complex systems. From my analysis, the included unlimited training and dedicated Customer Success Manager ensure your team receives the support needed for successful adoption, minimizing resistance.

Invest time in leveraging their free trial guide and utilizing the available support to maximize user proficiency and system integration.

4. Support & Success Factors

Vendor support significantly aids implementation.

Remedly offers excellent customer support, frequently praised for responsiveness and helpfulness, with a dedicated Customer Success Manager aiding your implementation. What I found about deployment is that having a consistent point person simplifies troubleshooting, ensuring any issues are quickly resolved, which is crucial for a smooth rollout.

Plan to utilize their phone and email support, as proactive engagement with your dedicated specialist will be a key factor for successful deployment.

The overall Remedly setup emphasizes ease of deployment and strong vendor support, making it a viable option even for practices with limited IT resources.

Bottom Line

Remedly: Your practice’s next step?

My Remedly review reveals a robust, cloud-based solution for specialized medical practices, combining comprehensive features with user-friendly design to streamline operations.

1. Who This Works Best For

Specialized private medical practices.

Remedly shines for aesthetic practices like plastic surgeons, dermatologists, and medical spas, along with mental health professionals, seeking an integrated EHR, PM, and RCM solution. What I found about target users is that practices prioritizing automation and patient engagement will find it invaluable for daily operations.

You’ll succeed if your practice values an all-in-one system for efficient workflow management and revenue optimization.

2. Overall Strengths

Integrated automation and patient engagement stand out.

The software delivers significant value through its integrated EHR, practice management, and RCM, automating tasks and enhancing patient engagement via a user-friendly portal. From my comprehensive analysis, its tailored features for aesthetic and mental health specialties make it highly effective within these niches.

These strengths mean your practice can achieve greater efficiency, improved patient satisfaction, and optimized financial performance.

3. Key Limitations

Performance issues and integration challenges.

While powerful, some users have reported occasional slow performance and certain third-party integration issues, particularly with accurate data syncing. Based on this Remedly review, the reported fee for data export is a concern for practices focused on long-term data portability and flexibility.

I’d say these limitations are important considerations but often manageable for its target audience if balanced against its strengths.

4. Final Recommendation

Remedly is strongly recommended for specialized practices.

You should choose this software if your specialized private practice in aesthetics or mental health needs an all-in-one, cloud-based solution to streamline operations. From my analysis, your decision depends on specific integration needs beyond its native capabilities and comfort with its custom pricing model.

My confidence level is high for practices seeking a comprehensive, user-friendly system, especially in its target specialties.

This Remedly review highlights strong value for specialized private practices, guiding you to assess its fit for your specific operational and integration needs.