Atera
Atera is an all-in-one IT management platform that combines remote monitoring, management, professional services automation, and AI-powered support to help IT departments and MSPs streamline their entire technical operations.
RemoteView
RemoteView is a cloud-based remote desktop software providing secure real-time access and control over PCs, servers, and mobile devices from any web browser to streamline IT management.
Quick Comparison
| Feature | Atera | RemoteView |
|---|---|---|
| Website | atera.com | remoteview.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $149/month | $2.5/month |
| FREE Trial | ✓ 30 days free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 2001 |
| Headquarters | Tel Aviv, Israel | Seoul, South Korea |
Overview
Atera
Atera provides a unified workspace where you can manage your entire IT infrastructure from a single pane of glass. By integrating RMM, PSA, and remote access into one platform, it eliminates the need to toggle between different tools to support your end-users. You can monitor servers, workstations, and networks in real-time while simultaneously managing tickets and billing for your clients or internal departments.
The platform is specifically designed for Managed Service Providers (MSPs) and internal IT teams who need to scale their operations without increasing overhead. Because it uses a unique per-technician pricing model rather than charging per-device, you can grow your managed endpoints infinitely without your costs spiraling out of control. It simplifies complex tasks like patch management and software deployment through a clean, modern interface.
RemoteView
RemoteView gives you the power to access and control your computers or mobile devices from anywhere in the world using just a web browser. You can manage remote assets without installing complex software on your local machine, making it easy to provide technical support or work from home. It eliminates the need for VPNs by using secure encrypted connections to bridge the gap between your current location and your office workstation.
You can perform essential tasks like file transfers, remote printing, and screen recording during active sessions. The platform is designed for IT administrators and business professionals who need reliable access to unattended servers or remote kiosks. Whether you are managing a single PC or a global fleet of devices, you can group assets and set granular permissions to keep your infrastructure organized and secure.
Overview
Atera Features
- Remote Monitoring Track the health and performance of all your endpoints in real-time with automated alerts and custom threshold settings.
- Patch Management Automate your security updates for Windows, Mac, and third-party software to keep your entire network protected and compliant.
- IT Automation Create automated workflows for repetitive tasks like disk defragmentation, system reboots, and script execution to save hours every week.
- Help Desk & Ticketing Manage user requests efficiently with a built-in ticketing system that integrates directly with your monitoring and billing data.
- Remote Access Connect to any device instantly using integrated tools like AnyDesk or Splashtop to provide immediate hands-on technical support.
- AI Copilot Generate scripts, summarize tickets, and get suggested solutions instantly using built-in AI to speed up your troubleshooting process.
RemoteView Features
- Web-Based Access. Connect to your remote devices instantly through any standard web browser without needing to install dedicated viewer software.
- Remote Power Control. Turn on, restart, or shut down your remote computers from afar using Wake-on-LAN technology to save energy.
- Drag-and-Drop File Transfer. Move documents and folders between your local and remote machines quickly with a simple drag-and-drop interface.
- Multi-Monitor Support. View and switch between multiple monitors on the remote system to maintain your full office productivity setup.
- Live Screen Recording. Record your remote sessions to create tutorials or keep a visual audit trail of all maintenance activities.
- Remote Mobile Control. Access and control Android devices remotely to provide mobile support or manage unattended digital signage and kiosks.
Pricing Comparison
Atera Pricing
- Unlimited endpoints
- Real-time monitoring & alerts
- Patch management automation
- Ticketing & help desk
- AnyDesk remote access
- Standard reporting
- Everything in Pro, plus:
- Splashtop remote access
- Network discovery
- Chat support for end-users
- Custom OID monitoring
- Advanced reports
RemoteView Pricing
- Access via web browser
- Remote PC/Server control
- File transfer capabilities
- Remote printing
- Screen recording
- Basic user management
- Everything in Standard, plus:
- Group management tools
- Live monitoring dashboard
- Granular permission settings
- Detailed usage statistics
- Intel vPro technology support
Pros & Cons
Atera
Pros
- Predictable costs with per-technician pricing model
- Unified interface reduces tool switching fatigue
- Fast and responsive remote desktop integrations
- Frequent updates and new feature releases
- Easy setup process for new endpoints
Cons
- Mobile app has limited functionality compared to desktop
- Reporting customization can be difficult to master
- Mac agent has fewer features than Windows
- Occasional lag in real-time alert notifications
RemoteView
Pros
- No client installation required for the viewing device
- Stable performance even on lower bandwidth connections
- Simple setup process for unattended remote access
- Cost-effective pricing for managing multiple devices
- Strong security with two-factor authentication options
Cons
- Interface feels slightly dated compared to modern competitors
- Mobile-to-PC control can be difficult on small screens
- Advanced features require the higher Enterprise tier