Jobber
Jobber is a comprehensive field service management software that helps home service businesses streamline operations by organizing customer information, scheduling jobs, sending professional quotes, and processing payments efficiently.
ServiceMax
ServiceMax is a comprehensive field service management platform that helps you transform your service operations through asset-centric tools, mobile technician support, and real-time data visibility to maximize equipment uptime.
Quick Comparison
| Feature | Jobber | ServiceMax |
|---|---|---|
| Website | jobber.com | servicemax.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $69/month | Custom Pricing |
| FREE Trial | ✓ 14 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 2007 |
| Headquarters | Edmonton, Canada | Pleasanton, USA |
Overview
Jobber
Jobber is a command center for your home service business that helps you manage the entire customer lifecycle from a single dashboard. You can handle everything from the initial customer request and professional quoting to complex scheduling and final invoicing. It eliminates the need for paper stacks and messy whiteboards by centralizing your client history, technician locations, and job details in real-time.
You can keep your team on track with a mobile app that provides GPS routing and instant job updates while keeping your customers informed through automated notifications. Whether you run a lawn care, plumbing, or cleaning business, the platform helps you look more professional and get paid faster. It scales with your growth, offering different tiers to match your team size and specific workflow requirements.
ServiceMax
ServiceMax helps you manage the entire lifecycle of your field service operations with a focus on the assets you maintain. Instead of just tracking appointments, you can monitor complex equipment history, manage warranties, and optimize parts inventory from a single interface. It bridges the gap between your back office and your field technicians, ensuring everyone has the data they need to fix equipment correctly the first time.
You can streamline your scheduling with automated dispatch tools and empower your technicians with a robust mobile app that works even without an internet connection. The platform is designed for mid-market and enterprise companies in asset-heavy industries like manufacturing, medical devices, and energy. By centralizing your service data, you can move from reactive repairs to proactive maintenance strategies that keep your customers' operations running smoothly.
Overview
Jobber Features
- Smart Scheduling Book jobs quickly and assign them to your team based on availability and location to maximize your daily productivity.
- Professional Quoting Create and send professional quotes via email or text so your customers can review and approve them online instantly.
- Client Hub Give your customers a dedicated 24/7 portal where they can approve quotes, check appointment details, and pay invoices easily.
- Mobile App Equip your field crew with a powerful app to track time, view job notes, and collect signatures on-site.
- Automated Invoicing Generate invoices automatically once a job is complete and send automated follow-ups to ensure you get paid on time.
- GPS Fleet Tracking Monitor your team's location in real-time to optimize routes, reduce fuel costs, and provide accurate arrival times.
ServiceMax Features
- Asset 360. Get a complete view of every piece of equipment you service, including its full maintenance history, warranty status, and parts usage.
- Service Board. Schedule and dispatch your technicians visually with drag-and-drop tools that match the right skills to the right job automatically.
- ServiceMax Go. Empower your field technicians with a native mobile app that provides offline access to work orders, manuals, and customer data.
- Work Order Management. Track every service request from initial contact to final invoice while capturing digital signatures and photos directly in the field.
- Entitlements & Warranties. Verify coverage instantly to ensure you never give away free service and always bill correctly for parts and labor.
- Inventory & Parts. Manage your trunk stock and warehouse levels in real-time so your technicians always have the right parts for every repair.
Pricing Comparison
Jobber Pricing
- 1 user
- Client manager (CRM)
- Quoting and invoicing
- Online payments
- Job scheduling
- Real-time support
- Everything in Core, plus:
- Up to 5 users
- Online booking
- Automated follow-ups
- Job forms and checklists
- GPS waypoint tracking
ServiceMax Pricing
Pros & Cons
Jobber
Pros
- Intuitive interface is easy for non-technical staff
- Excellent automated customer communication via text
- Professional quote presentation helps win more jobs
- Mobile app works reliably in the field
Cons
- Higher price point than some basic competitors
- Limited customization for specific industry forms
- Reporting features can feel basic for large enterprises
ServiceMax
Pros
- Deep integration with Salesforce ecosystem provides seamless data flow
- Excellent offline mobile capabilities for remote job sites
- Highly customizable workflows to match complex business processes
- Comprehensive asset tracking improves first-time fix rates
- Strong reporting tools for analyzing technician productivity
Cons
- Significant time investment required for initial implementation
- Learning curve can be steep for non-technical users
- Higher price point compared to basic scheduling tools
- Requires dedicated admin resources for complex configurations