Luma Health
Luma Health is a comprehensive patient engagement platform that automates communication and scheduling to help healthcare providers reduce no-shows and improve patient access through a unified digital front door.
StoriiCare
StoriiCare is a care management software designed to help adult day care centers and assisted living facilities manage digital records, improve family engagement, and streamline daily operations.
Quick Comparison
| Feature | Luma Health | StoriiCare |
|---|---|---|
| Website | lumahealth.io | storiicare.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $99/month |
| FREE Trial | ✘ No free trial | ✓ 0 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2015 | 2014 |
| Headquarters | San Francisco, USA | Glasgow, UK |
Overview
Luma Health
Luma Health provides you with a unified platform to manage the entire patient journey from discovery to recovery. You can automate the most time-consuming parts of your practice, such as appointment reminders, waitlist management, and insurance verification. By replacing manual phone calls with automated text-based communication, you reduce administrative burden while meeting patients where they are—on their mobile devices.
The platform integrates directly with over 80 Electronic Health Records (EHR) systems to ensure your data stays synchronized in real-time. You can use it to fill last-minute cancellations automatically, collect patient feedback through automated surveys, and offer virtual visits through a built-in telehealth module. It is designed for clinics, health systems, and specialty practices that want to modernize their patient experience without adding more staff.
StoriiCare
StoriiCare is a modern care management platform that helps you transition from paper-based systems to a fully digital environment. You can manage everything from attendance and care plans to activity scheduling and billing within a single, intuitive interface. It is specifically designed for adult day care providers, assisted living communities, and home care agencies who want to reduce administrative tasks and focus more on providing high-quality care to their service users.
You can also bridge the communication gap between your facility and families through a dedicated family portal. This allows you to share photos, videos, and updates in real-time, providing peace of mind to loved ones. Whether you are managing a single site or a large multi-location organization, the platform provides the tools you need to ensure regulatory compliance and improve the overall experience for staff and residents alike.
Overview
Luma Health Features
- Smart Waitlist Fill last-minute cancellations automatically by sending text alerts to patients who want earlier appointments, keeping your schedule optimized.
- Actionable Reminders Send automated appointment reminders that allow patients to confirm, cancel, or reschedule directly via text message without calling your office.
- Digital Intake Let your patients complete registration forms and upload insurance cards on their phones before they arrive to reduce waiting room congestion.
- Two-Way Texting Chat with your patients in real-time through a secure, HIPAA-compliant interface that feels as natural as texting a friend.
- Self-Scheduling Enable patients to book their own appointments online 24/7 based on your real-time availability in your EHR system.
- Patient Feedback Collect reviews and satisfaction scores automatically after visits to improve your online reputation and identify areas for operational growth.
StoriiCare Features
- Digital Care Plans. Create and update person-centered care plans digitally to ensure your staff always has access to the latest resident information.
- Family Portal. Invite family members to view photos, videos, and daily activity updates so they stay connected to their loved one's life.
- Activity Tracking. Log participation in activities and events with a few taps to monitor engagement levels and generate detailed social reports.
- Smart Check-in. Manage attendance and visitor logs digitally to streamline your front-desk operations and maintain accurate real-time records.
- Staff Management. Track staff tasks, handovers, and communications in one place to ensure nothing falls through the cracks during shift changes.
- Reporting & Analytics. Generate instant reports on occupancy, care delivery, and engagement to help you make data-driven decisions for your facility.
Pricing Comparison
Luma Health Pricing
StoriiCare Pricing
- Digital Care Mapping
- Activity & Wellness Tracking
- Family Engagement App
- Staff Communication Tools
- Basic Reporting
- Unlimited Staff Accounts
- Everything in Standard, plus:
- Advanced Analytics
- Custom Form Builder
- Billing Integrations
- Priority Support
- Multi-site Management
Pros & Cons
Luma Health
Pros
- Significant reduction in appointment no-show rates
- Seamless real-time integration with major EHR systems
- Intuitive interface for both staff and patients
- Automated waitlist effectively recovers lost revenue
- Excellent customer support during the implementation phase
Cons
- Initial configuration of complex workflows takes time
- Customization options can feel overwhelming at first
- Pricing is higher than basic reminder-only tools
StoriiCare
Pros
- Extremely user-friendly interface for non-technical staff
- Excellent family engagement through photo and video sharing
- Reduces time spent on daily administrative paperwork
- Highly responsive customer support team
- Visual layout makes resident profiles easy to navigate
Cons
- Initial data migration can be time-consuming
- Mobile app performance varies on older devices
- Limited customization options for certain report types