GoTo Meeting
GoTo Meeting is a professional online video conferencing software that provides secure virtual meeting rooms, screen sharing, and collaborative tools to help teams connect and work together from any location.
Surfly
Surfly provides a universal co-browsing and collaboration platform that allows you to interact with customers in real-time on any website or application without requiring downloads or installations.
Quick Comparison
| Feature | GoTo Meeting | Surfly |
|---|---|---|
| Website | goto.com | surfly.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $12/month | $19/month |
| FREE Trial | ✓ 14 days free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2004 | 2012 |
| Headquarters | Boston, USA | Amsterdam, Netherlands |
Overview
GoTo Meeting
GoTo Meeting provides a reliable space for you to host professional online meetings and video conferences. You can jump into a meeting instantly from your browser or mobile device without worrying about complex installations. The platform focuses on high-definition video and crystal-clear audio to ensure your business communications remain professional and uninterrupted, whether you are hosting a small team sync or a large presentation.
You can take control of your virtual workspace with features like screen sharing, meeting recording, and automated transcriptions. It solves the problem of fragmented remote communication by consolidating your meeting tools into one secure environment. With robust encryption and meeting locks, you can collaborate confidently knowing your sensitive business discussions stay private and protected.
Surfly
Surfly is a high-performance collaboration platform designed to help you provide instant, visual support to your customers. Unlike traditional screen sharing, its proxy-based co-browsing technology lets you jump onto any website or web app with a customer to navigate together in real-time. You can highlight elements, fill out forms, and even sign documents digitally without asking your customers to download software or install browser extensions.
The platform is built with a security-first approach, allowing you to mask sensitive data like credit card numbers while you assist. It is ideal for financial services, insurance, and retail companies that need to bridge the gap between digital self-service and human interaction. You can easily integrate it into your existing tech stack to improve first-contact resolution and boost your conversion rates.
Overview
GoTo Meeting Features
- Screen Sharing Share your entire screen or specific applications with participants to demonstrate products or review documents in real-time.
- Smart Meeting Assistant Save time with automated transcripts of your meetings so you can search for key discussion points later.
- Cloud Recording Record your sessions directly to the cloud and share the link with teammates who couldn't attend the live session.
- Meeting Lock Secure your virtual room once all invited guests have arrived to prevent uninvited participants from joining your session.
- Commuter Mode Join meetings safely while on the move with a simplified mobile interface that reduces data usage and distractions.
- Virtual Whiteboard Collaborate visually by drawing and brainstorming on a shared digital canvas during your live video presentations.
Surfly Features
- Universal Co-browsing. Interact with any website or web app instantly with your customers without requiring them to download or install anything.
- Video & Voice Chat. Communicate face-to-face with built-in video and audio while you navigate pages together to build stronger customer relationships.
- Document Interaction. Review PDFs and documents together in real-time and use integrated e-signature tools to close deals faster during a session.
- Field Masking. Protect customer privacy by automatically hiding sensitive information like passwords or payment details from the agent's view.
- Action Control. Choose exactly what your agents can do, from view-only mode to full interaction control during a collaborative session.
- Session Recording. Record your collaborative sessions for quality assurance, training purposes, or to maintain a clear audit trail of interactions.
Pricing Comparison
GoTo Meeting Pricing
- Up to 150 participants
- HD Video conferencing
- Screen sharing
- Unlimited meetings
- No meeting time limits
- Business messaging
- Everything in Professional, plus:
- Up to 250 participants
- Unlimited cloud recording
- Smart Assistant transcriptions
- Note taking tools
- Meeting lock security
Surfly Pricing
- 1 Host seat
- Unlimited co-browsing sessions
- Video and audio chat
- Document sharing
- Basic customization
- Standard support
- Everything in Pro, plus:
- Advanced field masking
- Custom branding and UI
- API access
- Single Sign-On (SSO)
- Audit logs and reporting
Pros & Cons
GoTo Meeting
Pros
- Reliable connection stability even with lower bandwidth
- No software download required for meeting guests
- Excellent mobile app functionality for remote work
- High-quality audio clarity during large group calls
Cons
- No forever-free plan available for small users
- Interface feels slightly dated compared to newer competitors
- Advanced features require higher-tier paid subscriptions
Surfly
Pros
- No downloads required for customers makes joining sessions effortless
- Extremely fast performance with minimal lag during co-browsing
- Robust security features like field masking protect sensitive data
- Easy to integrate into existing websites with a simple snippet
Cons
- Pricing can be high for very small teams
- Initial setup of advanced masking requires technical knowledge
- Mobile browser support can occasionally vary by device