eVisit
eVisit is a flexible enterprise virtual care platform that helps healthcare organizations simplify complex clinical workflows and deliver remote patient care through integrated video visits and asynchronous messaging.
Updox
Updox provides a unified healthcare communication platform that connects your practice with patients and partners through secure messaging, electronic faxing, and telehealth tools to streamline your daily workflows.
Quick Comparison
| Feature | eVisit | Updox |
|---|---|---|
| Website | evisit.com | updox.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✓ 15 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2014 | 2009 |
| Headquarters | Mesa, USA | Dublin, USA |
Overview
eVisit
eVisit provides you with an end-to-end virtual care operating system designed to mirror your existing clinical workflows. Instead of forcing you into a rigid box, the platform adapts to your specific needs—whether you are managing a single clinic or a massive multi-state health system. You can schedule appointments, conduct high-definition video consultations, and manage patient intake all within a single, secure interface that keeps your data protected.
The platform focuses on reducing administrative burdens so you can spend more time with patients. It integrates directly with your existing Electronic Health Records (EHR) to ensure seamless data flow and billing accuracy. By using this tool, you can expand your reach to patients in rural areas, reduce no-show rates, and provide a modern digital experience that patients now expect from their healthcare providers.
Updox
Updox is a comprehensive communication hub designed to simplify the way your healthcare practice operates. Instead of toggling between different tools, you can manage all your incoming and outgoing communications—including HIPAA-compliant text messaging, electronic faxes, and video visits—from a single, organized inbox. This centralizes your administrative tasks and ensures your team stays synchronized without the clutter of paper-based systems.
You can easily engage patients through automated appointment reminders and secure forms that integrate directly with your existing Electronic Health Record (EHR) system. By digitizing your front-office workflows, you reduce manual data entry and minimize the time spent on phone tag. Whether you are a small independent clinic or a large health system, the platform helps you provide a more modern, convenient experience for your patients while keeping your protected health information secure.
Overview
eVisit Features
- Virtual Waiting Rooms Manage your patient flow effectively by seeing who is ready for their appointment in a digital queue.
- Integrated EHR Sync Sync patient data and encounter notes directly with your existing health records to eliminate manual data entry.
- Multi-Party Video Invite specialists, family members, or language interpreters into your live video consultations with a single click.
- Asynchronous Messaging Communicate with your patients through secure text-based messaging for non-urgent follow-ups and quick questions.
- Patient Self-Scheduling Allow your patients to book their own appointments online based on your real-time availability and rules.
- Custom Intake Forms Collect vital patient information and consent forms digitally before the visit starts to save clinical time.
Updox Features
- Electronic Faxing. Send and receive HIPAA-compliant faxes digitally from your computer to eliminate paper waste and manual filing.
- Secure Texting. Message your patients directly on their mobile devices to share results, updates, or instructions in a secure environment.
- Video Chat. Launch instant telehealth sessions with your patients through a simple link that requires no app downloads or logins.
- Patient Engagement. Send automated appointment reminders and broadcast messages to your entire patient list to reduce no-shows and improve outreach.
- Electronic Forms. Collect patient intake data and signatures digitally before the appointment to save time in the waiting room.
- Centralized Inbox. Manage faxes, texts, and internal messages in one unified view to ensure no patient request falls through the cracks.
Pricing Comparison
eVisit Pricing
Updox Pricing
Pros & Cons
eVisit
Pros
- Highly customizable workflows that match your existing clinical processes
- Reliable high-definition video quality even on lower bandwidths
- Intuitive interface for both providers and elderly patients
- Strong technical support during the initial implementation phase
Cons
- Initial setup requires significant time for complex configurations
- Mobile app occasionally requires updates for optimal performance
- Custom pricing makes it difficult for small practices to budget
Updox
Pros
- Seamless integration with many popular EHR systems
- Significantly reduces paper and toner costs
- Easy for patients to use without technical hurdles
- Centralizes multiple communication channels into one inbox
Cons
- Initial setup and mapping can be time-consuming
- Occasional delays in syncing with specific EHRs
- Customer support response times can vary