Setmore
Setmore is a free online appointment scheduling platform that helps you manage bookings, automate reminders, and accept payments through a customizable booking page to streamline your business operations.
Wavetec
Wavetec provides an integrated ecosystem of queue management, self-service kiosks, and digital signage software to help you transform customer journeys and improve service efficiency in physical branches.
Quick Comparison
| Feature | Setmore | Wavetec |
|---|---|---|
| Website | setmore.com | wavetec.com |
| Pricing Model | Freemium | Custom |
| Starting Price | Free | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 1986 |
| Headquarters | Portland, USA | Dubai, UAE |
Overview
Setmore
Setmore is a versatile scheduling tool that helps you organize your calendar and automate the booking process. Instead of back-and-forth emails, you get a professional booking page where clients can view your availability and schedule their own appointments 24/7. You can manage multiple staff calendars, sync with your existing Google or Office 365 accounts, and send automatic email or SMS reminders to reduce no-shows.
The platform scales with your business, offering a robust free version for individuals and affordable paid tiers for growing teams. You can also process payments directly through the app using Square, Stripe, or PayPal. Whether you run a salon, a consulting firm, or a medical practice, Setmore simplifies your administrative tasks so you can focus on serving your clients.
Wavetec
Wavetec offers a comprehensive suite of customer flow management tools designed to eliminate physical waiting lines and enhance the in-branch experience. You can manage the entire customer journey from the moment someone books an appointment online to the second they leave your facility. The platform combines virtual queuing, WhatsApp appointment booking, and smart kiosks to ensure your visitors move through your service points without friction.
By using this software, you gain real-time insights into staff performance and branch productivity through detailed analytics dashboards. You can also engage your waiting customers with targeted content via integrated digital signage. Whether you run a single retail outlet or a global banking network, the system scales to help you reduce perceived wait times and increase operational transparency across all your physical locations.
Overview
Setmore Features
- Custom Booking Page Create a professional, branded webpage where your clients can view services and book appointments at their convenience.
- Automated Reminders Reduce missed appointments by sending automatic email or SMS notifications to your clients before their scheduled time.
- Secure Payments Collect deposits or full payments upfront by integrating your booking page with popular processors like Square and Stripe.
- Calendar Sync Keep your schedule accurate by syncing Setmore with your Google, Office 365, or Apple calendars in real-time.
- Video Integrations Host virtual meetings automatically by connecting your account with Zoom, Google Meet, or Teleport for remote sessions.
- Mobile App Manage your entire business on the go with native iOS and Android apps that keep you updated instantly.
Wavetec Features
- Virtual Queuing. Allow your customers to join a digital queue via QR codes or SMS so they can wait comfortably elsewhere.
- WhatsApp Booking. Enable your visitors to book appointments and receive real-time status updates directly through their favorite messaging app.
- Self-Service Kiosks. Automate the check-in process with interactive touchscreens that issue tickets and collect essential customer data upon arrival.
- Live Dashboards. Monitor branch performance in real-time with visual data on wait times, service speeds, and staff utilization rates.
- Digital Signage. Display queue status and promotional content on lobby screens to keep your customers informed and entertained while waiting.
- Customer Feedback. Collect instant ratings and reviews at service counters to measure satisfaction and identify areas for operational improvement.
Pricing Comparison
Setmore Pricing
- Unlimited appointments
- Up to 4 users
- Custom booking page
- Email reminders
- Square payment integration
- Social media integrations
- Everything in Free, plus:
- SMS reminders
- Two-way calendar sync
- Stripe & PayPal payments
- Recurring appointments
- Up to 2 users
Wavetec Pricing
Pros & Cons
Setmore
Pros
- Generous free plan includes many essential features
- Very easy to set up and navigate
- Clean and professional looking booking interface
- Excellent mobile app for managing bookings anywhere
- Affordable pricing compared to many competitors
Cons
- SMS reminders require a paid subscription
- Customization options for booking page are limited
- Occasional sync delays with external calendars
- Customer support response times can be slow
Wavetec
Pros
- Significantly reduces physical congestion in busy waiting areas
- Flexible integration with existing hardware and legacy systems
- Powerful reporting tools provide deep insights into staff productivity
- Multi-language support makes it ideal for global deployments
Cons
- Initial setup requires significant technical planning and coordination
- Hardware maintenance adds to the total cost of ownership
- Interface for administrators has a slight learning curve