AutoRaptor CRM
AutoRaptor is a specialized dealership CRM software providing independent and franchise auto dealers with integrated tools for lead management, automated follow-up, and inventory tracking to increase sales and retention.
CDK Global
CDK Global provides integrated technology solutions and data insights to help automotive retailers manage every aspect of their dealership operations from sales and service to inventory and finance.
Quick Comparison
| Feature | AutoRaptor CRM | CDK Global |
|---|---|---|
| Website | autoraptor.com | cdkglobal.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2005 | 1972 |
| Headquarters | Providence, USA | Hoffman Estates, USA |
Overview
AutoRaptor CRM
AutoRaptor CRM is built specifically for the automotive industry to help you manage your entire sales pipeline from a single dashboard. Instead of letting leads slip through the cracks, you can automate your follow-up processes with scheduled emails and text messages that keep your dealership top-of-mind for every prospect. You can scan driver's licenses to instantly create lead profiles and track every interaction your sales team has with potential buyers.
The platform integrates directly with your DMS and inventory providers so you always know exactly what vehicles are available to show. You can manage your daily tasks through a clean interface that prioritizes your most important follow-ups. Whether you are running a small independent lot or a large franchise, the software helps you build a repeatable sales process that turns more walk-ins into closed deals.
CDK Global
CDK Global offers a comprehensive dealership management system (DMS) designed to run your entire automotive business on a single, integrated platform. You can manage the complete customer lifecycle, from the initial digital marketing touchpoint and vehicle sale to long-term service retention and financial reporting. The software connects your front-office sales activities with back-office accounting to ensure your data remains consistent and your workflows stay efficient.
By using this platform, you can modernize your showroom experience with digital contracting and provide your service department with mobile tools for faster check-ins. It scales to support everything from single-location family dealerships to massive, multi-brand enterprise groups. You gain access to real-time data insights that help you identify profit leaks and optimize your inventory mix based on local market demand.
Overview
AutoRaptor CRM Features
- License Scanning Scan a prospect's driver's license with your mobile device to instantly populate lead data and start the sales process.
- Automated Follow-Up Set up automated email and text sequences that trigger based on lead status so you never miss a touchpoint.
- Inventory Integration Sync your live inventory directly with the CRM to quickly match customers with the right vehicles on your lot.
- Two-Way Texting Communicate with your customers via SMS directly through the platform to get faster responses and higher engagement rates.
- Round Robin Routing Distribute new leads fairly among your sales team using customizable rules to ensure every prospect gets immediate attention.
- Mobile CRM App Manage your entire desk from the showroom floor or the lot with native apps for iPhone and Android devices.
CDK Global Features
- Foundational DMS. Run your entire dealership on a centralized system that connects sales, service, parts, and accounting data in real-time.
- Digital Contracting. Speed up your F&I process by generating and signing deal documents electronically for a faster, paperless closing experience.
- Service View. Equip your technicians with mobile tablets to perform walk-around inspections and send instant repair estimates to customers.
- Modern Retail CRM. Track every lead and automate your follow-ups to ensure no potential buyer falls through the cracks during their journey.
- Inventory Insights. Analyze local market trends to stock the right vehicles at the right price and maximize your turn rate.
- Fortellis Marketplace. Connect your DMS to hundreds of third-party applications through an open API platform to customize your tech stack.
Pricing Comparison
AutoRaptor CRM Pricing
CDK Global Pricing
Pros & Cons
AutoRaptor CRM
Pros
- Industry-specific workflows designed specifically for car sales
- Excellent mobile app functionality for lot-based work
- Highly responsive customer support and onboarding assistance
- Simple interface that is easy for sales teams to adopt
Cons
- Pricing is not transparent on the website
- Reporting tools can feel basic for enterprise needs
- Requires consistent data entry to maximize automation value
CDK Global
Pros
- Deeply integrated modules reduce the need for manual data reconciliation
- Robust reporting capabilities provide granular visibility into dealership profitability
- Open API platform allows for extensive third-party software integrations
- Comprehensive feature set covers every department from parts to payroll
Cons
- Significant learning curve due to the complexity of the system
- Implementation and training process can be lengthy for new users
- Customer support response times can vary during peak periods