Cliniko
Cliniko is a complete practice management software designed for healthcare practitioners to manage schedules, patient records, invoices, and telehealth appointments from any device with an internet connection.
Pabau
Pabau is a complete clinic management software designed to help healthcare and aesthetic practitioners manage their entire patient journey from online booking and digital records to automated marketing.
Quick Comparison
| Feature | Cliniko | Pabau |
|---|---|---|
| Website | cliniko.com | pabau.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $49/month | $42/month |
| FREE Trial | ✓ 30 days free trial | ✓ 0 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 2012 |
| Headquarters | Melbourne, Australia | London, UK |
Overview
Cliniko
Cliniko is a practice management platform that helps you run your healthcare clinic smoothly from anywhere. Instead of juggling paper files and separate calendars, you get a unified system to manage your entire workflow—from the moment a patient books online to the final invoice payment. You can securely store treatment notes, track patient history, and manage your team’s schedule across multiple locations without any software installations.
The platform simplifies your daily administrative tasks with automated appointment reminders and integrated telehealth features. It scales with your practice, whether you are a solo practitioner or managing a large multi-disciplinary clinic with dozens of staff members. You can access your data securely on any device, ensuring you stay connected to your patients and your business while on the go.
Pabau
Pabau is an all-in-one clinic management platform that helps you streamline every aspect of your medical or aesthetic practice. Instead of juggling multiple disconnected tools, you can manage your entire patient journey—from the moment a lead finds you online to their final aftercare follow-up—within a single, unified interface. You can automate your scheduling, store secure digital medical records, and handle complex financial reporting without manual data entry.
The platform is designed specifically for high-touch industries like aesthetics, dermatology, and private healthcare where patient experience is paramount. You can eliminate paper forms by using digital consents on tablets and keep your treatment rooms running on time with real-time status tracking. It scales with your business, whether you are a solo practitioner or managing a multi-location enterprise with hundreds of staff members.
Overview
Cliniko Features
- Online Bookings Let your patients book appointments 24/7 through your website, reducing phone calls and filling your calendar automatically.
- Smart Scheduling Manage multiple practitioners and locations with a flexible calendar that tracks availability, room assignments, and appointment statuses.
- Digital Treatment Notes Create custom templates to record patient notes quickly and securely, including the ability to upload photos and files.
- Automated Reminders Reduce no-shows by sending automated SMS and email reminders to your patients before their scheduled appointments.
- Integrated Telehealth Conduct secure video consultations directly within the platform without requiring your patients to download extra software.
- Financial Reporting Track your clinic's performance with detailed reports on revenue, practitioner productivity, and outstanding patient invoices.
- Patient Portal Provide your patients with a secure area to view their upcoming appointments and update their personal information.
- Letter Templates Generate professional referral letters and patient communications instantly using your stored data and custom branding.
Pabau Features
- Online Booking. Let your patients book treatments 24/7 through a custom portal that syncs directly with your staff calendars.
- Digital Medical Records. Go paperless with secure electronic health records where you can store photos, clinical notes, and treatment histories.
- Paperless Consents. Have patients sign consent forms and medical histories on a tablet that automatically attaches to their digital file.
- Automated Marketing. Send automated appointment reminders, birthday greetings, and follow-up emails to reduce no-shows and increase patient retention.
- Inventory Management. Track your professional stock and retail products in real-time with automated alerts when supplies run low.
- Financial Reporting. Generate detailed reports on your clinic's performance, including revenue by practitioner, treatment popularity, and tax summaries.
Pricing Comparison
Cliniko Pricing
- 1 Practitioner
- Unlimited support staff
- Unlimited patients and files
- Online bookings and telehealth
- Automated SMS and email reminders
- Secure data encryption
- Everything in Solo, plus:
- Up to 5 Practitioners
- Multi-location support
- Advanced practitioner reporting
- Team schedule management
- Individual practitioner permissions
Pabau Pricing
- 1 User seat included
- Unlimited patients
- Online booking portal
- Digital medical records
- Automated SMS & Email reminders
- Basic financial reporting
- Everything in Solo, plus:
- Up to 3 User seats
- Advanced marketing tools
- Inventory management
- Lead management CRM
- Employee performance tracking
Pros & Cons
Cliniko
Pros
- Extremely intuitive interface requires almost no staff training
- Reliable and fast performance on mobile devices
- Excellent customer support with quick response times
- Highly customizable treatment note templates
- Seamless integration of telehealth and online bookings
Cons
- SMS credits for reminders require additional payment
- Limited advanced accounting features compared to dedicated software
- No native offline mode for areas with poor internet
Pabau
Pros
- Extensive customization options for medical forms
- Excellent photo management for before-and-after comparisons
- Highly responsive customer support team
- Comprehensive all-in-one feature set replaces multiple tools
Cons
- Initial setup can be time-consuming due to many features
- Mobile app has fewer features than the desktop version
- Learning curve for staff who are not tech-savvy