Bria
Bria is a flexible softphone application that enables you to manage high-quality voice, video, and team messaging across multiple devices using your existing VoIP service provider.
JustCall
JustCall is an AI-powered communication platform that provides businesses with a cloud phone system, SMS capabilities, and sales automation tools to enhance customer engagement and team productivity.
Quick Comparison
| Feature | Bria | JustCall |
|---|---|---|
| Website | counterpath.com | justcall.io |
| Pricing Model | Subscription | Subscription |
| Starting Price | $2.95/month | $19/month |
| FREE Trial | ✓ 21 days free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2002 | 2016 |
| Headquarters | Vancouver, Canada | New York, USA |
Overview
Bria
Bria is a versatile softphone solution that transforms your desktop or mobile device into a powerful communication hub. Instead of being tied to a physical desk phone, you can take your business extensions anywhere while maintaining professional voice and video quality. It works by overlaying your existing VoIP service, giving you a modern interface for calls, presence, and team messaging without requiring you to switch providers.
You can easily manage multiple accounts and synchronize your contacts across all your devices for a consistent experience. Whether you are a solo professional needing a reliable mobile dialer or a large enterprise looking to deploy softphones to hundreds of remote employees, Bria provides the tools to stay connected. It solves the problem of fragmented communication by consolidating your calling and messaging into one intuitive application.
JustCall
JustCall is a comprehensive communication platform that transforms how you handle customer interactions across phone, SMS, and WhatsApp. You can instantly get local or toll-free numbers in over 70 countries, allowing your team to establish a global presence from a single interface. The platform focuses on eliminating manual data entry by syncing every call and message directly with your existing CRM.
You can accelerate your outbound sales efforts using automated dialers and improve coaching with real-time AI insights. Whether you are managing a remote support team or a high-volume sales department, the software provides the visibility you need through live call monitoring and detailed analytics. It simplifies your tech stack by consolidating your phone system, messaging, and workflow automation into one easy-to-use dashboard.
Overview
Bria Features
- HD Voice and Video Experience crystal-clear audio and high-definition video calls that make your remote meetings feel like face-to-face conversations.
- Multi-Device Sync Log in on your desktop, tablet, or smartphone and keep your contacts and call history perfectly synchronized across every screen.
- Team Messaging Send instant messages to your colleagues and create group chats to keep projects moving without leaving the app.
- Presence Indicators See at a glance who is available, busy, or away so you know the best time to reach out to your team.
- Advanced Call Handling Manage your calls professionally with easy-to-use transfer, hold, and three-way calling features directly from your screen.
- Push Notifications Receive incoming call alerts even when the app is closed, ensuring you stay reachable while saving your device battery life.
JustCall Features
- Multi-Channel Communication. Make calls, send texts, and manage WhatsApp chats from a single unified dashboard to stay connected with customers.
- Auto Dialer. Automate your outbound calling campaigns and reach more prospects in less time without manual dialing errors.
- CRM Integration. Connect with over 100 CRMs to automatically log calls, recordings, and texts directly under your contact records.
- AI Call Scoring. Use AI to automatically analyze and score your calls based on sentiment, talking speed, and script adherence.
- Live Call Monitoring. Listen in on live calls, whisper advice to your agents, or join the conversation to ensure high-quality service.
- Local Presence. Increase your call pick-up rates by showing a local caller ID that matches your prospect's geographic location.
Pricing Comparison
Bria Pricing
- Up to 3 devices
- 5 VoIP accounts
- HD voice and video
- Call transfer and recording
- Auto-answer and DND
- Contact management
- Everything in Solo, plus:
- Unlimited team messaging
- Team presence status
- Screen sharing
- Centralized admin dashboard
- Active Directory integration
JustCall Pricing
- Unlimited calling within US & Canada
- One local or toll-free number
- SMS and MMS capabilities
- Basic CRM integrations
- Call forwarding and recording
- Mobile and desktop apps
- Everything in Essentials, plus:
- Call monitoring and whispering
- Sales Dialer access
- SMS automation and sequences
- Advanced CRM integrations
- Appointment scheduling
Pros & Cons
Bria
Pros
- Exceptional audio quality even on low-bandwidth connections
- Very easy to set up with most major VoIP providers
- Reliable push notifications ensure you never miss calls
- Clean and intuitive interface across all platforms
Cons
- Mobile app can consume significant battery during active use
- Occasional sync delays between desktop and mobile versions
- Advanced configuration may require some technical VoIP knowledge
JustCall
Pros
- Seamless integration with popular CRMs like HubSpot and Pipedrive
- Quick and easy setup process for new phone numbers
- Reliable mobile app for managing calls on the go
- Helpful automated SMS sequences for lead follow-up
Cons
- Call quality can occasionally fluctuate on weaker connections
- Interface can feel cluttered when managing many active lines
- Additional costs for international numbers can add up quickly