Crave Interactive
Crave Interactive provides a comprehensive digital guest experience platform that replaces paper directories with in-room tablets and mobile solutions to enhance hotel service and increase non-room revenue.
Eleanor
Eleanor is a comprehensive resident experience and management platform designed specifically for senior living communities to streamline operations, enhance engagement, and improve communication between staff and families.
Quick Comparison
| Feature | Crave Interactive | Eleanor |
|---|---|---|
| Website | crave-interactive.com | eleanor.io |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2009 | 2020 |
| Headquarters | Milton Keynes, UK | New York, USA |
Overview
Crave Interactive
Crave Interactive helps you transform the guest journey by replacing outdated paper directories with sleek in-room tablets and mobile solutions. You can provide your guests with instant access to hotel services, local area guides, and digital concierge features right at their fingertips. This digital shift allows you to update information in real-time across your entire property without the cost or waste of printing.
The platform focuses on driving incremental revenue by making it easy for guests to order room service, book spa treatments, or request late check-outs. By streamlining communication between guests and staff, you can improve operational efficiency and respond to guest needs faster. It is designed specifically for hotels, resorts, and vacation rentals looking to modernize their guest engagement and boost on-site spend.
Eleanor
Eleanor provides a unified platform to manage the daily complexities of senior living communities. You can move away from fragmented paper systems and disconnected apps by centralizing resident profiles, activity scheduling, and maintenance requests in one digital hub. The software focuses on reducing the administrative burden on your staff while ensuring that residents remain active and families stay informed through real-time updates.
You can use the platform to track resident wellness, manage dining menus, and coordinate transportation services from a single interface. By digitizing these workflows, you gain actionable insights into community trends and resident satisfaction. It is designed for operators of independent living, assisted living, and memory care facilities who want to modernize their service delivery and improve the overall quality of care.
Overview
Crave Interactive Features
- In-Room Tablets Provide guests with high-end touchscreens to browse menus, control room environment, and access hotel services instantly.
- Crave Mobile Let your guests access directories and ordering systems on their own devices without requiring an app download.
- Digital Guest Directory Update your hotel information, local recommendations, and house rules instantly across all digital touchpoints simultaneously.
- Instant In-Room Ordering Boost your food and beverage revenue by allowing guests to order room service with just a few taps.
- Guest Messaging Communicate with your guests in real-time through instant alerts and two-way messaging for personalized service.
- Instant Feedback Surveys Capture guest sentiment during their stay so you can resolve issues before they check out and leave reviews.
Eleanor Features
- Resident Directory. Access detailed resident profiles and preferences instantly so your team can provide personalized care and support.
- Activity Management. Plan and promote community events with digital calendars that keep your residents engaged and active every day.
- Family Portal. Share photos and status updates with family members to provide peace of mind and improve transparent communication.
- Maintenance Tracking. Submit and monitor work orders digitally to ensure facility issues are resolved quickly without losing paperwork.
- Dining Services. Manage daily menus and track dietary requirements to ensure every resident receives safe and enjoyable meal experiences.
- Transportation Scheduling. Coordinate resident appointments and shuttle trips efficiently to eliminate scheduling conflicts and reduce wait times.
Pricing Comparison
Crave Interactive Pricing
Eleanor Pricing
Pros & Cons
Crave Interactive
Pros
- Significantly reduces printing costs and paper waste
- Increases average guest spend on room service
- Modernizes the look and feel of guest rooms
- Easy for non-technical staff to update content
- Integrates well with major property management systems
Cons
- High initial hardware investment for tablet deployments
- Requires robust in-room Wi-Fi to function reliably
- Older guests may prefer traditional paper directories
Eleanor
Pros
- Centralizes multiple senior living workflows into one platform
- Improves family satisfaction through dedicated digital portals
- Reduces staff reliance on manual paper-based tracking
- User-friendly interface designed for non-technical staff members
Cons
- Pricing is not transparently listed on the website
- Requires initial time investment to digitize existing records
- Full benefits depend on high staff adoption rates