Crave Interactive
Crave Interactive provides a comprehensive digital guest experience platform that replaces paper directories with in-room tablets and mobile solutions to enhance hotel service and increase non-room revenue.
Flexkeeping
Flexkeeping is a comprehensive hotel operations platform that automates housekeeping, maintenance, and staff communication to streamline workflows and improve guest satisfaction through real-time data and task management.
Quick Comparison
| Feature | Crave Interactive | Flexkeeping |
|---|---|---|
| Website | crave-interactive.com | flexkeeping.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2009 | 2013 |
| Headquarters | Milton Keynes, UK | Ljubljana, Slovenia |
Overview
Crave Interactive
Crave Interactive helps you transform the guest journey by replacing outdated paper directories with sleek in-room tablets and mobile solutions. You can provide your guests with instant access to hotel services, local area guides, and digital concierge features right at their fingertips. This digital shift allows you to update information in real-time across your entire property without the cost or waste of printing.
The platform focuses on driving incremental revenue by making it easy for guests to order room service, book spa treatments, or request late check-outs. By streamlining communication between guests and staff, you can improve operational efficiency and respond to guest needs faster. It is designed specifically for hotels, resorts, and vacation rentals looking to modernize their guest engagement and boost on-site spend.
Flexkeeping
Flexkeeping is a digital workspace designed to unify your hotel's operational departments into one synchronized system. You can move away from manual checklists and radio calls by using automated task distribution that alerts your team the moment a room needs cleaning or a repair is required. The platform provides a clear, real-time overview of your entire property, ensuring that no guest request or maintenance issue falls through the cracks.
You can optimize your staff's daily routines with smart scheduling and instant notifications delivered directly to their mobile devices. By digitizing your SOPs and communication, you reduce human error and speed up room turnover times significantly. Whether you manage a boutique hotel, a large resort, or a collection of vacation rentals, the software scales to meet your specific operational demands while providing deep insights into team performance.
Overview
Crave Interactive Features
- In-Room Tablets Provide guests with high-end touchscreens to browse menus, control room environment, and access hotel services instantly.
- Crave Mobile Let your guests access directories and ordering systems on their own devices without requiring an app download.
- Digital Guest Directory Update your hotel information, local recommendations, and house rules instantly across all digital touchpoints simultaneously.
- Instant In-Room Ordering Boost your food and beverage revenue by allowing guests to order room service with just a few taps.
- Guest Messaging Communicate with your guests in real-time through instant alerts and two-way messaging for personalized service.
- Instant Feedback Surveys Capture guest sentiment during their stay so you can resolve issues before they check out and leave reviews.
Flexkeeping Features
- Automated Housekeeping. Assign cleaning tasks automatically based on real-time room status and prioritize turnovers to get guests checked in faster.
- Maintenance Management. Report facility issues instantly with photos and track repairs from start to finish to maintain high property standards.
- Real-Time Communication. Replace noisy radios with instant digital messaging and task alerts that keep your entire team connected and informed.
- Digital Checklists. Ensure consistent service quality by providing your staff with interactive SOPs and checklists directly on their mobile devices.
- Laundry Tracking. Monitor your linen cycles and laundry inventory levels in real-time to prevent shortages and manage vendor costs effectively.
- Analytics & Reporting. Access detailed reports on staff productivity and room readiness to make data-driven decisions that improve your bottom line.
Pricing Comparison
Crave Interactive Pricing
Flexkeeping Pricing
Pros & Cons
Crave Interactive
Pros
- Significantly reduces printing costs and paper waste
- Increases average guest spend on room service
- Modernizes the look and feel of guest rooms
- Easy for non-technical staff to update content
- Integrates well with major property management systems
Cons
- High initial hardware investment for tablet deployments
- Requires robust in-room Wi-Fi to function reliably
- Older guests may prefer traditional paper directories
Flexkeeping
Pros
- Significantly reduces time spent on manual staff coordination
- User-friendly mobile interface for non-technical floor staff
- Excellent real-time synchronization with major PMS providers
- Highly customizable checklists for specific property standards
Cons
- Initial setup requires significant time for data entry
- Lack of public pricing makes budget planning difficult
- Occasional notification delays on older mobile hardware