Customer Service Software

Customer service software helps you deliver faster, smarter support that keeps your customers happy. With this, you can manage tickets, track conversations across channels, and automate responses to common questions. It enables you to monitor customer sentiment and gather feedback, so you improve your service continuously. In this category, you’ll find tools designed to streamline communication, boost team collaboration, and create memorable experiences that build loyalty.

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Yellow.ai

Customer Service Software

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Yellow.ai is a conversational AI platform that helps you automate customer service and employee engagement across 35+ channels using multi-lingual aut

Salesforce Zendesk Shopify ServiceNow
Starting at Free

Flow XO

Customer Service Software

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Flow XO is a versatile automation platform that allows you to build and deploy code-free chatbots across multiple messaging channels to streamline cus

Slack Google Sheets Stripe Mailchimp
Starting at Free

Engati

Customer Service Software

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Engati is an AI-powered customer experience platform that helps you automate support and engagement through intelligent chatbots and live chat across

Salesforce HubSpot Shopify Zendesk
Starting at $??/month

Botmother

Customer Service Software

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Botmother is a cross-platform chatbot builder that allows you to create, manage, and automate sophisticated conversational bots for multiple messaging

Telegram WhatsApp Facebook Messenger Slack
Starting at Free

Xenioo

Customer Service Software

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Xenioo is a professional conversational AI platform that allows you to build, deploy, and manage intelligent chatbots across multiple messaging channe

WhatsApp Facebook Messenger Telegram Slack
Starting at Free

HawkSoft

Customer Service Software

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HawkSoft is a management system for independent insurance agencies that provides automated workflows, document management, and client communication to

QuickBooks Zapier Lightspeed Voice AgencyZoom
Starting at Custom Pricing

Claimlane

Customer Service Software

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Claimlane is a returns management platform that helps e-commerce brands and retailers automate their returns, exchanges, and warranty claims to improv

Shopify Centra Salesforce Zendesk
Starting at Custom Pricing

RenewityRMA

Customer Service Software

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RenewityRMA is a cloud-based return merchandise authorization and service management software that helps you streamline product returns, repairs, and

Salesforce NetSuite QuickBooks Microsoft Dynamics
Starting at Custom Pricing

SugarCRM

Customer Service Software

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SugarCRM is a comprehensive customer relationship management platform that uses AI-driven automation to help your sales, marketing, and service teams

Outlook Gmail Slack DocuSign
Starting at $49/month

ServiceTrade

Customer Service Software

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ServiceTrade is a comprehensive business management software designed for commercial service contractors to streamline operations, manage complex work

QuickBooks Sage Intacct NetSuite Viewpoint Vista
Starting at Custom Pricing

Kustomer

Customer Service Software

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Kustomer is a customer service platform that provides a unified timeline view of every interaction and transaction to help your team deliver personali

Shopify Slack Salesforce BigCommerce
Starting at $89/month

Crisp

Customer Service Software

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Crisp is an all-in-one business messaging platform that connects your team with customers through live chat, shared inboxes, and automated chatbots to

Slack WordPress Shopify Zapier
Starting at Free

ReplyAgent

Customer Service Software

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ReplyAgent is an AI-powered customer support automation platform that integrates with your existing helpdesk to draft personalized, context-aware resp

Zendesk Freshdesk Intercom Gmail
Starting at $29/month

Emplifi

Customer Service Software

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Emplifi is a unified customer engagement platform that combines social media marketing, customer care, and influencer management to help you create se

Facebook Instagram X (Twitter) LinkedIn
Starting at Custom Pricing

Cognigy

Customer Service Software

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Cognigy is an enterprise-grade AI orchestration platform that enables you to build, manage, and deploy advanced AI agents for automated customer servi

Salesforce Zendesk Microsoft Teams Slack
Starting at Custom Pricing

Stonly

Customer Service Software

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Stonly is a versatile knowledge management platform that helps you create interactive step-by-step guides, troubleshooters, and help centers to provid

Zendesk Freshdesk Intercom Front
Starting at $199/month

AiSensy

Customer Service Software

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AiSensy is a WhatsApp engagement platform that helps you grow your business by sending automated broadcasts, managing live chats, and integrating chat

Shopify WooCommerce HubSpot Salesforce
Starting at $15/month

Interakt

Customer Service Software

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Interakt is a comprehensive WhatsApp Business solution that helps you manage customer communication, automate sales notifications, and run marketing c

Shopify WooCommerce Magento Zoho
Starting at $15/month

Zoko

Customer Service Software

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Zoko is a central WhatsApp marketing and sales platform that helps you manage customer conversations, broadcast messages, and process orders directly

Shopify WooCommerce Zapier Google Sheets
Starting at $34.99/month

Chatarmin

Customer Service Software

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Chatarmin is a WhatsApp marketing software that helps you scale your business through automated messaging, customer support integration, and GDPR-comp

Shopify Klaviyo Gorgias Zendesk
Starting at $199/month

Trengo

Customer Service Software

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Trengo is a smart customer engagement platform that centralizes all your communication channels into one shared inbox to help your team provide faster

Shopify Salesforce HubSpot Slack
Starting at $21/month

Playvox

Customer Service Software

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Playvox is a workforce engagement management platform that provides contact centers with integrated tools for quality assurance, performance tracking,

Zendesk Salesforce Freshdesk Intercom
Starting at Custom Pricing

Gupshup

Customer Service Software

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Gupshup is a conversational engagement platform that helps you create seamless customer experiences across messaging apps, voice, and web using AI-pow

Salesforce HubSpot Shopify Zendesk
Starting at Custom Pricing

MessageBird

Customer Service Software

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MessageBird is a cloud communications platform that connects your business to customers globally through automated SMS, voice, and WhatsApp messaging

Salesforce Zendesk Shopify Slack
Starting at Free

SleekFlow

Customer Service Software

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SleekFlow is an omnichannel social commerce platform that helps you centralize customer conversations from WhatsApp, Facebook Messenger, and Instagram

WhatsApp Business API Salesforce HubSpot Shopify
Starting at Free
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